Coco Key Hotel and Water Park Resort reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 3.5
  • Location 4.5
  • Rooms 3.5
  • Service 4.0
  • Value 4.0

918 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great value hotel for universal

karemc81 (Falkirk, United Kingdom) on May 14, 2024

Hotel was clean and excellent location for access to universal studios, staff were very friendly at reception happy to call taxis etc, our flights home were late afternoon there is a safe room for checked out guest luggage and u can still come and go as u need to before leaving.

TripAdvisor users rated this property 5 out of 5

Orlando amazing !

Pauline S on May 12, 2024

One of the cleanliness hotels the staff are super friendly and very helpful, any issues u can text and this is resolved very quickly. Its a family friendly hotel with excellent facilities the waterpark is half under cover and good when it's too hot!

TripAdvisor users rated this property 3 out of 5

Faulty air conditioner

sammy1987 (Wigan, United Kingdom) on May 10, 2024

The hotel was nice to look at however if you are a light sleeper you won’t sleep I could hear the next room going to the toilet, every single word of their conversation. The air conditioning was faulty, extremely noisy and when we arrived the room smelled of chemicals I turned the ac of as it was on. As days went by we kept waking up with headache and cough, I ended up with fron poisoning. The journey home was horrendous I was so poorly. I would not stay here again due to the issues. Location however you could not fault it. I missed out on a lot of the holiday due to being poorly. The pool area was nice and my son loved the water park.

TripAdvisor users rated this property 4 out of 5

Coco colada

simon h on May 10, 2024

Just returned from a great trip to orlando. Our stay at coco key was very good, although the room was somewhat basic it was clean and in good condition. The facilities at the hotel are great and the location on drive is very good putting you within walking distance of many restaurants/bars and entertainment eg. icon park. I would personally say the hotel is better suited for families with the attached watermark, but it was still a great base ??

TripAdvisor users rated this property 1 out of 5

Hotel overcharge!

bingirl2016 (Victoria, Canada) on May 08, 2024

4 of my friends & I shared the cost of 2 rooms at the "Coast Abbotsford Motel & Suites" initially, my credit card was charged the expense of both rooms. That charge was reversed when we checked out the next day and asked to divide the cost among all 4 of us. Each of us were then charged among 5 of us. However, my credit card was charged an extra $100.00, when I called to ask why I was charged extra, they gave no explanation, gave me an e-mail address to the manager. Not a happy customer.

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