TripAdvisor Traveler Rating

Absolute fabulous, lovely. And Stephen was lovely. Absolutely fantastic, absolutely no great no problem. What is the entertainment is great.

I wouldn't recommend this Motel to anyone. The lobby is very deceiving. Big, clean and bright. The rooms themselves were dirty (despite daily servicing), cold and dark. You can hear your neighbours as if they were in your room. We shared two doors with neighbours so it was contant. We had planned to stay at this "hotel" for a week specifically for the waterpark... which we never used because it was FREEZING. Get hypothermia type of freezing. My two year olds lips went blue after 1 slide and he did not want anything to do with it so we had to spend all our time in the smaller pool that was a bit warmer. And that's saying a lot because he was playing in the ocean mid march no problem, IN CANADA... lol. The hot tub was definitely the best park of our stay. Although it could use a cleaning as well and the surface is very uncomfortable to sit on. Even walking in the pool hurt your feet. It seems everyone in the hotel used the one pool as the waterpark was unbearable. So at times it was extremely crowded. The hotel itself is definitely a zero star kind of hotel. The staff were okay, I honestly wouldn't say they were happy to help though. We were told by the hotel staff to go buy our Disney tickets at the kiosk in the hotel lobby. So we did. We were told if we went and did a 90 minute tour of another hotel property (holiday Inn) we would receive a discount on our Disney tickets. So we did! 4 hours later we realized we were suckered into a timeshare presentation. There went a good chunk of our day. Not to mention these people didn't care if you said no. They just kept on trying to convince you that spending $50,000usd would save you thousands in the long run..... no. No it doesn't. Don't fall for it!!! The discount was nice but NOT worth loosing 4 hours out of our pool day. In conclusion, not only do I not recommend staying at the CoCoKey resort or even spending the day there. I will also never stay at a Holiday Inn after being bombarded at a time share presentation.

All good from room to cleanliness...room always fresh and pool area well looked after . Reception very good on arrival...one and only down point was the guy selling Disney tickets in Reception trying to get you to go to a presumably timeshare resort for 90 minutes maximum in his words to receive a cash incentive to buy the tickets. All in all a good holiday

Hidden fees were thrown at us was terrible. We book online and paid then when we reach at cocokey they charge us with more fees. They not all that special. Feel like I wasted my money.

I booked online they charged me resort fees and rooms fees but after I checked in than also resort fees & parking fees . Too much price beside that all over good .