TripAdvisor Traveler Rating

Great location for parks and ICON Park, superb staff, nothing too much bother. Rooms are a good size. We had originally booked one bedroom suite but with two older children (18 & 22) because the bathroom is off the bedroom was easier to have two bedroom/2 bathroom. Would be grand if you have younger children. We were able to upgrade and again staff were brilliant sorting it and reasonable price to upgrade. Slight downside is not a lot of sunbeds and a few could do with being replaced but does get the sun especially on level 2. Plenty of pool towels always available. Before our trip I read so many reviews about the amazing reception staff, and 100% agree. Always smiling and chatty. Would definitely stay again.

The staff were superb and friendly. Comfortable beds and pillows. Clean all round and very attentive staff. Nothing was too much. Great location, easily accessible for parks and shopping. Stayed for 11 nights 03Jul on a TUI package with included airport transfer.

An amazing hotel with fabulous staff in an amazing location. Easy and friendly check in . Apartments were clean and really spacious . Everything provided - hairdryer , plenty of towels , microwave , hob . Big fridge which makes ice. Tv in all bedrooms and beds really comfy . Staff are so friendly and helpful . Big shoutout to Vanessa at reception really helpful and always a smile on her face. Location is excellent right beside icon park so restaurants and bars in walking distance . Also free shuttle to parks with good air conditioning.

I can’t understand peoples below par reviews for this place, we loved it! We’ve just returned from a 2 week stay. Ideal location on international drive, opposite icon park and walking distance to all main restaurants. The pool area was lovely and clean and very relaxed, plenty of seating on both levels. Rooms spacious, all working amenities, we stayed in room 247 which is a two bedroom apartment, beds were very comfy. The hotel doesn’t have a restaurant or a bar but does have a coffee shop which was great for the mornings (the on site shop serves alcohol). We didn’t utilise the free buses to the parks much as they weren’t suitable times for us, but Ubers are cheap and the I-ride trolley was great. Gerald on reception we mainly dealt with and he was lovely. We also utilised the on site laundry which was a god send. Towel and bin change every 3 days and full cleaning every 7, which was more than fine with us. Would 100% recommend this hotel to anyone staying on international drive.

Filthy floor, see pic for my socks after just one night wearing them, there were pizza flyers under our doors 3 times during the stay during daytime, when it clearly says no advertising, it made me feel unsafe as reception obviously let strangers roam about. I had a beatle in my bed, daughter had a dead bug in hers, people smoking downstairs at the sofas, cigarette butts in the lift for the whole 2 weeks, our bin was filthy from day 1, big hole in my wall with the electrics hanging out. I could go on and on but I will never stay again. I came home ill with the recycled air in the noisy air con, and the fridge makes some racket you can't sleep. The bathroom was falling apart, they should have given me a security deposit for ruining all my socks! Receptions staff Jennifer and Gerald were amazing so lovely