Doubletree Golf Resort Palm Springs reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

1203 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Grateful ??

Siv L on May 19, 2024

Front desk gentleman by the name of Ulyises was just professional and very kind .. I am a diabetic and my 9 year old daughter asked for a cookie to help with my blood sugar.. with no question ask the kind man gave us some cookies and water .. thank you ??

TripAdvisor users rated this property 5 out of 5

Palm Springs Line Dance Madness - Perfect Experience

Jamie M (Shepherdsville, Kentucky) on May 14, 2024

Exceptional service in all areas. Hosted group over 300 strong. Although some rooms were not readily available for check in, due to a large group checking out as we were coming in, the surroundings and pool area are perfect. Hotel happy to store luggage. Only thing is telephone service spotty to make a call but gives you the perfect excuse to walk outside and enjoy the sunshine. Convention services spot on...always available and happy to serve. Banquet buffets were delicious. Thank you to Jennifer (sales), Yessica, Marco, and Jonathon for being so helpful and available. Also, thank you to Robin for the follow-up. Looking forward to many years of working with this property.

TripAdvisor users rated this property 1 out of 5

Bad experience!

Patricia B on May 09, 2024

I appreciated being allocated a room upon early arrival. WiFi was very unreliable throughout my stay. Food at the bar wasn’t good - under cooked fries, cheese so dried out it was hard. Worst of all, housekeeping entered my room on the day of checkout before I had checked out! They removed all of my towels and soap, used the toilet (not flushed), removed the holder for the toilet paper, and left the toilet roll unrolled on the floor! It was obvious I hadn’t checked out (this happened between 8am and 11am) as my stuff was in the room. Checkout is noon! Reception didn’t seem that concerned and simply said they would ‘have a word with housekeeping’.

TripAdvisor users rated this property 5 out of 5

Front desk is very helpful

Jennifer S on Apr 28, 2024

Ulysses at the front desk was so helpful and personable. He took great care of me and I appreciate it. The room was great, the fitness center was in great shape.

TripAdvisor users rated this property 2 out of 5

Great Pool/View; Service Lacking

Jay S on Apr 05, 2024

The property is in a good location off a golf course and lake. The check in process had a long line and only 2 employees who were overwhelmed. The property itself is nice, but dated. The best feature is the pool. Also, the gym is nice. We requested towels on multiple occasions but no one came and when we called down, we were told “they would come when the guy gets to it”. The breakfast did not have an a la carte option, only buffet. Hopefully they can staff up and update the property as it has a lot of potential, but for us, this fell short of expectation.

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