TripAdvisor Traveler Rating

The Grand Hyatt Indian Wells is a lovely resort for families. The pools and waterpark are well maintained with terrific guest service. Nice to have an abundance of family pools but also an adult pool. There are several restaurants on property - all with delicious choices and reasonable prices. Their world class restaurant - Tia Carmen is exceptional. We were impressed with housekeeping - our accommodations were immaculate. The beds and linens are also well above average in comfort.

We specifically chose Hyatt expecting the level of concierge assistance we’ve relied on during previous stays. The Concierge was on holidays for the week we stayed ??. We enjoy exploring restaurants, activities, and local experiences, and having knowledgeable concierge staff available is an important part of our vacation planning. We were there a week, there are few restaurants open during the week and on our last day, there was only one open for Dining & the only other restaurant was a Coffee Shop.

10/10 highly recommended Property: extremely clean and very asthetically appealing. Check In: Christy was amazing and incredibly friendly. Made the process quick and even recommended on property recommendations. Pools: very clean and well maintained. The staff were very attentive. Freddy was extremely helpful and recommended all the best food options and drinks. Valet: the attendants were extremely polite even recommended a few places to eat. Jose was extremely attentive and took extra care even letting us know about the activities available for kids.

Room was excellent. Housekeeping greeted us every day. The best attraction is the abundance of pools and lounge seating around the pools.

Luxurious and relaxing experience! I felt I got my money’s worth with the early check in and late check out and was able to enjoy a lovely stay with friends!