TripAdvisor Traveler Rating

my third anniversary visit to the grand Hyatt in Indian Wells during August, which is our anniversary month, which also lets us afford such a luxurious property that we have fallen in love with over the last three years, the best part of it besides being well kept up And clean is the fact that the staff makes you feel like you are the most important person in the world no matter where they are in the hotel housekeeping poolside. It is the best service of any hotel property anywhere in my 73 years on this planet, the food is excellent. The café has the biggest selection of breakfast lunch and dinner if you want grab and go or a bottle of wine or a chilled alcoholic beverage one of our favorite things is breakfast on the veranda early in the morning because in August by 7 o’clock in the morning it’s already 85° but with a nice breeze, the breakfast is wonderful. The rooms are absolutely the nicest rooms you can imagine well kept up. Seems like they update them on a regular basis and even a regular room feels like a suite with a separate sitting area with a sectional couch and a huge 65 inch TV that can also be seen from your bed big bathroom with a great shower and bathtub and something we didn’t expect was daily housekeeping. We had to put our sign out because we typically don’t need housekeeping, but we went to breakfast and by the time we came back, our bed was made they were emptying our trash and refilling the coffee for our Keurig. We were grateful and surprised because you don’t get that kind of service very often anymore of these days. Great stay well worth the money make it a special place yearly and you won’t be sorry.

We travel to the Hyatt resort Indian wells every year during the summer between 2-3 times. The hotel is amazing the pool/lazy river/slides are so much fun. The best part is the pool side restaurant!

The Grand Hyatt at Indian Wells is a great place to bring your family and pets. They are pet friendly and there is a lot for the kids to do. The staff was very accepting of dogs that randomly one of the staff members gave us a chew/tug toy. I was quite surprised. We did not have dinner at the the hotel but enjoyed breakfast at Tia Carmen's. The birria poached eggs were awesome.

Very close to being great. We are Hyatt Globalist and used a suit upgrade. We stayed Sunday -Wednesday. Upon arrival the valet are was congested and seamed to lack staff. Very helpful staff though once we were at the front of the line. Check in was very easy. Had to wait about 15 minutes for our luggage to arrive at the room which was not bad for the size of the property. The pool was definitely busy the first afternoon. We dined at one of the restaurants great food but service was slow. The breakfast was incredible and great staff. Monday and Tuesday was much better in cowed and staff availability. Over all great place to stay just depends on the day of the week and staff.

My family of 5 had a great trip to the Grand Hyatt Indian Wells. The waterslides were awesome for the kids and it was easy to let them roam around safely and use the lazy river and pools. There is plenty of food and drinks available although it was a pain when we were carded at the bar (we are in our mid-40's) and our ID's were all the way up in our room. There should be an ID check at the front desk and some sort of system so that this is not such an inconvenience, especially when it is 115 degrees out. The restaurants on-site have great food and atmosphere. The "market"/ coffee shop is fantastic for starbucks and small bites, plus has any items you need that you may have forgotten to pack. We stayed in a double queen with pull out and it was comfortable for the 5 of us. We were, however, disappointed when we inquired about staying a 3rd night (sunday) and the rate was more expensive than the 2 nights prior, especially being a Hyatt member.