Overview
Transform in the tropical surroundings, the pools are perfect for family fun and relaxation. This resort is a great couples getaway too.
Resort fees include
- Enhanced high-speed internet in guest room
- Local calls
- Self parking
- Fitness center access
- Mini golf
- Daily golf bag storage
- Access to driving range
- 1 hour of hard court tennis
- One hour racquet rental
- Lawn games
- Frisbee, horseshoes, basketball, croquet, soccer
Check in
4 p.m.
Check out
11 a.m.
Rooms
884
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- Limited Views
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Limited Views
- Main building
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- Connecting rooms available (subject to availability)
- Mini fridge
- Pillow top mattress
- Smoke-free
- Balcony/Patio
- A/C
- Alarm clock
- Bathrobes
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- TV
- CD Player
- In Room Movies ($)
King bedded rooms allow a maxiumum occupancy of 3
Amenities
Port cochere
Lobby
Pools
Golf
Rockwood Grill
Rockwood Grill patio
Sushi bar
Spa
Location
Reviews
Loyal customers disappointed.
ABCalifornia_dreamer (La Canada Flintridge, California) on May 01, 2024
Amazing property. 5 star potential BUT we were shocked to see how unkept this resort hotel has become. The pool area , which should be stellar was unclean; and the pools as well as. And the bathrooms as well. Workers prioritized straightening out poolside chairs rather than mop the pool areas. AND not keeping the pools clean.
They have work to do
ShelbyJune (Vermont) on Apr 28, 2024
Every morning at 6:00 am, loud, squawking geese woke me and other guests up. They roost everywhere including guest balconies. They also poop everywhere. The little in room coffee maker broke, spilling hot water all over the desk. I asked if housekeeping could just bring a new coffeemaker and was told no because there was no housekeeping that day. 5 mins later there was a knock at the door. Housekeeping was making their daily rounds. They have beautiful bathtubs but the drain in mine was broken. There was a plastic bag and a cardboard box floating in the koi pond for days. The worst is none of the restaurants have gluten free menus. There isn’t even a GF noted next to items that typically don’t have gluten. I ordered sushi one night and told them I have celiac disease. I got the roll and GF soy sauce. It was delicious. Two nights later I ordered the EXACT same thing and was told the rice is made with gluten. The manager later told me there was a mistake. The chef and server mistook MSG for gluten. The sushi actually didn’t have gluten. It had MSG. The staff was all very nice, especially Ariel who rotates in the restaurants. However, dietary issues are not new. The food service team needs to get coordinated immediately. This resort could be exceptional but they have work to do.
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