Embassy Suites by Hilton Scottsdale Resort reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

1529 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Mostly a great stay

LyndaKatie (Pittsburgh, PA) on Jan 28, 2025

A wonderful breakfast buffet and happy hour offering. The pool and hot tub is wonderful, and the facility is very nice for fitness as well. The room was nice size and clean, but the heat did not work for a few days, and the door in the bathroom was broken and it never did get fixed. Other than that, it's a great place to stay.

TripAdvisor users rated this property 4 out of 5

Great experience

Lee Ann H (Durango, United States) on Jan 27, 2025

Service was great. While the property is a bit dated, the rooms are very clean and spacious. The property is well maintained and we enjoyed the evening reception and the morning breakfast. Great location to Old Scottsdale as well as a lot of fun restaurants and hiking trails.

TripAdvisor users rated this property 5 out of 5

Great place to stay in Scottsdale

Catherine d (Salt Lake City, Utah) on Jan 26, 2025

Nice, roomy suites. The bedroom and front room are large enough to really spread out. The staff on all parts of the property were friendly and efficient. It was too cold outside to really use the pools, but we did on our last visit and enjoyed them.

TripAdvisor users rated this property 3 out of 5

Friendly staff

Stephen J on Jan 19, 2025

The staff at the breakfast and happy hour were very friendly, especially Delaney and Cornelius, they were both so positive and friendly every night, always remembered our names and drinks. The front staff were also very friendly and helpful. It was unfortunate that we didn’t get the correct handicap room that I discussed via email with the housekeeping manager, then had to move rooms three times. That is a very difficult situation to be in when you are with someone in a wheelchair.

TripAdvisor users rated this property 5 out of 5

Nice property with outstanding employees!

jongerson7 (Kensington, Maryland) on Jan 11, 2025

While the spacious rooms make Embassy Suites one of our preferred hotels, it was the wonderful staff that make our recent visit to the Scottsdale property so memorable! In addition to attentive and skilled housekeeping, we were particularly impressed by those preparing (made to order) omelets, who were not only gracious to several guests that arrived a few minutes after official closing time, but made the extra effort to accommodate an individual with disabilities. And then, after the dining room had closed, the chefs made omelets for employees who were working together on Christmas; it was clear from our observed interaction there is a warm, collaborative team of hotel staff who feel good about their job, which is translated to those staying at the hotel! Congratulations to the property ownership ("Azul"?) on recognizing in the hospitality industry, it's the relationships that are key to success! :-)

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