Embassy Suites by Hilton Scottsdale Resort reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

1444 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Best Scottsdale Resort

Ben B on Jul 12, 2024

Everything about this resort is excellent except for the room AC. The room never got below 75, even with the AC set to 60. The breakfast here is top notch - and free. Thid resort also had a great gym and location. I will be staying here when I am in Scottsdale next.

TripAdvisor users rated this property 5 out of 5

Wonderful Example

Daydream303928 (Tucson, Arizona) on Jul 12, 2024

Quiet atmosphere and enjoyed late night pool/jacuzzi access. Evening reception was a bit disappointing. Snacks were not what I am use to from Hilton. Libations provided were more than expected but not really a drinker so one was more than enough for me.

TripAdvisor users rated this property 3 out of 5

Not Meeting Expectations

BobbygTucson on Jul 08, 2024

My wife & I have stayed at the Hilton Embassy Suites in Scottsdale approaching 10 times from the pre and post COVID pandemic. Unfortunately, our recent visit did NOT match our usual expectations of excellence . Upon arrival Saturday July 6 our assigned room 222 had an AC problem .. not good when temperature approaches 110 ! We were moved to room 223 which cooled somewhat but the thermostat reading still showed 73 upon our checking out Monday July 8 . We usually stay in the East complex, however it was not available due to several conference groups staying there . This brings up what I believe to be the root of the problem: Major renovation of your pool area in the West complex , limiting some room availability. Of course it’s great that Hilton is making property Improvements that “ may “ be complete in September. However , what about CURRENT guests ? Might they be compensated for some inconvenience? How about at least alerting guests during reservations as to possible issues during construction.? .. Or providing “promotions “ during that time ? Our inconvenience began when we arrived to faulty AC … during 110 temperatures! For us, ,this occurred after we left from 3 days at the BEAUTIFUL Crowne Plaza Resort in Chandler . Even the Embassy Suites ‘ Dish TV service had problems getting reception on live channels ! I hope that this Scottsdale property will soon again meet expected Hilton standards . Respectfully, Bob Gimigliano Tucson

TripAdvisor users rated this property 3 out of 5

Ok

Tanaya W on Jul 08, 2024

Room had a bad smell. Tv kept not going in and out not working Construction sites were not pretty Not sure i will be back to this location I had better experiences with Embassy suites . When booking it says two pools but only one is operational because of construction

TripAdvisor users rated this property 5 out of 5

Family fave!

Khurrum F (Karachi, Pakistan) on Jul 04, 2024

We absolutely loved our stay. Elizabeth at the front desk is a rock star, gets everything sorted! We were so comfortable here, it’s such a family oriented hotel and made us so comfortable. Highly recommend!! The hotel made sure we are comfortable with everything and the location is so central.

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