Grand Hyatt Scottsdale Resort (formerly Hyatt Regency Scottsdale Resort and Spa) reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.6
  • Rooms 4.3
  • Service 4.4
  • Value 4.0

4983 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

Great Amenities & Vibe, Uncomfortable Sleep

Heidi F on Aug 22, 2026

This is a stunning resort with a truly unique aesthetic. The pool areas are exceptional—we especially loved relaxing at the beach pool and retreating to the quiet adults-only area. Throughout our stay, the staff was friendly, accommodating, and eager to help. Our room was spotlessly clean and spacious, featuring powerful air conditioning, a large TV (though channel scrolling was a bit slow), and a great bathroom with customizable lighting options and a spacious shower with solid water pressure. While the bed was on the firmer side (uncomfortable for me) and the linens felt a bit stiff (like hospital sheets), but the fluffy pillows were nice. Could use a microwave in the room. A special shoutout to the resort's signature scent—it hit you the moment you walked in and made the entire atmosphere feel deeply relaxing.

TripAdvisor users rated this property 5 out of 5

Scottsdale Grand Hyatt Resort

Francisco Z (Lacey, Washington) on Aug 21, 2026

The highlight of our stay was just how breathtaking this property is, combined with an absolutely wonderful staff. Despite the 100º+ weather, the valet team remained cheerful, welcoming, and incredibly helpful. I also want to commend the young gentleman at the reception desk. While I unfortunately forgot his name, he was thorough in explaining all the accommodations and even offered us a prickly pear vodka drink at check-in, which perfectly took the edge off a long day of travel. Thank you so much to the entire Scottsdale team—we cannot wait to return!

TripAdvisor users rated this property 1 out of 5

Not worth the money

Tracy C on Aug 21, 2026

Not at all worth the money. Staff lack awareness and kindness. Trash on the floor in hallway during my entire stay. Carpet in hallway needs replaced due to rolling which made me trip and nearly fall.

TripAdvisor users rated this property 5 out of 5

All Across The Board Amazing Place To Stay

Alex D on Aug 16, 2026

Amazing experience! Great customer service, great and friendly staff. Food and drinks by the pool were great. The rooms we were very clean every single day, we were able to get a late check out due to our delayed flight. Nathan at the bar by the pool, what can we say, amazing service! Did I mention the fireworks on Saturdays, the absolute best! We would definitely go back again and again and again!

TripAdvisor users rated this property 1 out of 5

No hot water on day 1 on arrival and standing pools of water and debris

whardy2023 on Aug 15, 2026

Needed a shower after traveling all day across the country and the shower had zero hot water. I ran the shower for over 30 minutes without any hot water arriving in the shower. Could not enjoy the cooler temperatures due to my back patio having standing water and debris on the furniture. This was what I walked into on day one. Great property and amenities but I will choose another resort for my next business stay in AZ. I was offered $100 credit for my troubles. Weak solution.

View All