TripAdvisor Traveler Rating

We came here for the brazilian restaurant, it was imposible the first day but we had kirsia who helped us get in on our last night AND Danny was very polite at the rodizio we Also had Joel taking care of us during the dinner making sure we felt confortable with all the beef cuts we we were served AND welandy last but not least was the guy that served the dessert was Also very polite we cannot complaint about our viist to this hotel for the price paid Is good enough the service and the quality of the fotos served. We thank this people from the brazilian place they Made our night

As I sit here in the vip lounge I have decided to do my first review after 12 trips (10 to cuba, 2 to dominican). The good: Food and buffet staff I cant say enough about. Both were phenomenal. Pools were clean The bad: Lack of entertainment. We seen aqua gym twice in the week we've been here. Shows were basically all the same except different costumes. VIP LOUNGE : definitely not worth it. 3 tables and a small island. The bar tender is almost always MIA (currently not in here). Snacks and wifi are good in here though (that's why I'm sitting here writing this review). ROOM SERVICE: Included with VIP. Again not worth it. First day we called, we were told it was closed. Second time, again said it was closed but then took it back and we were able to get room service. And it takes forever foe someone to answer the phone. AL A CARTE: Told to go around 6 for opening at 630. Once you're there, you're either told its reserved (even though it states no reservations) or to come back at a later time. Once you return, you'll almost certainly be told it's closed for the night. GYM: Don't even water your time. I set an alarm the first morning and was highly disappointed. One treadmill (which was broken), a few bikes (no display screens so couldn't keep track of anything) 3 ellipticals (2 were broken as well). A few weights that I didn't even look at cause who wants to lift without warming up first. Overall: It was a nice resortt, with good food. If would have to be one heck of a good deal for me to return because there was more bad then good.

Our big group of family came here recently and really enjoyed our time, especially with the entertainers Riki, Roberto, mosquito, Jeury, feliz and Jesus!! Our family loved the huge pool, and especially when my husband lead our family and other visitors in an amazing water aerobic routine!!! This resort is amazing and full of so much life, fun and laughter!! Thankyou MARIEN for such an amazing vacation and WOW moment!!!

We came from Miami for work travel. The experience with the VIP lounge was excellent. Yamiri Familia and Marlen Genao were super! Two of our travel companions got sick, these two ladies went above and beyond their way to accommodate us and make us feel special when we fell ill.

This was the first time for us at the Marien, Puerto Plata. We spent two weeks and enjoyed every day we were there. The staff was very good to us…the food was plentiful and good. Everything was clean, bathrooms had plenty of tissue & paper towels. The pool was great. We got extra treatment been part of the VIP adults only. This gave us our beach towels in room, housecoats & slippers. You can have your breakfast brought to your room if you wish. We didn’t use the service only because we enjoyed going to the buffet.