Overview
This hotel has a great feel as soon as you step in the lobby with stunning views that truly defines the Gran Ventana meaning Big Window. Then you feel the vibe of the resort. The views, the vibe; you know you are going to have a great holiday.
Check in
3 p.m.
Check out
1 p.m.
Rooms
506
Inclusions
- Daily activities
- Round-trip airport transfers
- Added Value: Calling all golfers - 20% discount individual green fees at the Playa Dorada Golf Course. Arrange with guest services upon arrival.
- Nightly entertainment
- Intro scuba lessons in the pool
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Smoke-free
- Balcony or Patio
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 2 adults, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Coffee maker
- Living room
- Seating area
- Smoke-free
- Balcony or Patio
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Smoke-free
- Balcony or Patio
- Premium Amenities
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
Premium Amenities include:
- Renovated room in the Saona or Catalina blocks
- Concierge services exclusively for Royal and Premium package guests (for à la carte restaurant reservations and other guest services)
- Unlimited, free Wi-Fi
- Exclusive access to The Vintage Club
- Access to exclusive private beach area with Balinese beds
- Personalized waiter service within the private beach area
- Fruit basket in room on arrival
- Early check-in (subject to availability)
- Late check-out (subject to availability)
- Superior quality pool towels
- Daily turn down service including chocolate Kisses
- Platinum bracelet and personal key to enter The Vintage Club
- 15% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Smoke-free
- Balcony or Patio
- Royal Amenities
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
Royal Amenities include:
- Renovated room in the Saona or Catalina blocks
- Private check-in
- Concierge services exclusively for Royal and Premium packages guests (for à la carte restaurant reservations and other guest services)
- Unlimited, free Wi-Fi
- Exclusive access to The Vintage Club
- Access to exclusive private beach area with Balinese beds
- Personalized waiter service within the private beach area
- Unlimited number of dinners at the à la carte restaurants
- Mini bar (in-room bar) welcome package
- Complimentary in-room safe
- Room service from 7 a.m. until 11 p.m.
- Fruit basket in room on arrival
- Welcome gift in room on arrival
- Early check-in (subject to availability)
- Late check-out (subject to availability)
- Superior quality pool towels
- Bathrobes provided
- Daily turn down service
- Black bracelet and black personal key to enter The Vintage Club
- 15% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars
Amenities
Aerial
Buildings
Lobby
Lobby Bar
Pool
Pool
Pool
Kids Pool
Beach
Beach Chairs
Premium Beach Lounge
Vintage Club
Vintage Club
Octopus Gourmet Restaurant
Sapore di Mare
Sapore di Mare
Ocean Grill
Wedding Gazebo
Conference Room
Location
Reviews
TripAdvisor Traveler Rating
Don’t believe the reviews
Desaria B on May 31, 2025
I’m confused as to the 4+ star reviews for this resort. While it was quaint, it was far from what’s expected from a 4* resort. We arrived early and had to wait in a long line to check in just to be told we had to come back to wait in another long line to get our room. Room was modest, nothing special but nothing amazing. The safe required an actual lock, which if you lost cost $50USD. Shower water was cold on some days. Pool was always full of bird poo. I actually had to get the pool net to scoop out the poo because staff didn’t do it. Beach is nice and long, perfect for walks but we were there at Easter and it was closed for 2 days. No one was allowed to swim due to the Holy Week and fear of drownings. This however was beyond the resort’s control as everywhere along the shore was patrolled. But Because the resort is so small this was an issue. Food was not even close to amazing or that good. Buffet hardly had anything good to eat. We went to the restaurants but you could only reserve on the Sunday and we arrived on Friday morning, which means we couldn’t get the restaurant until Monday. And because we were a large group (20) we could only reserve at the late service at 8:30 even if we tried to break up the group. Italian restaurant wasn’t the best but ocean side was ok. Staff were not the nicest. Unless you’re a regular they don’t care about you. We had reserved for the 8:30 dinner and arrived early and asked if we could sit down at the table that was ready for us. They told us no, we’re expecting a large group. We told them we WERE the large group but they said no, they had to set up the rest of the restaurant only for us to sit down with 2 other tables. Friends booked the VIP and weren’t allowed to take drinks outside the lounge, which means no drinking by the pool. Don’t waste your money. Entertainment was ok, but nothing special. One activity an afternoon. Night entertainment I was expecting to be good but it was more games and magic shows. The best things was the silent disco. So fun! But we didn’t have a beach party. Reviews on kids club was good but our experience wasn’t. The person at the kids club seemed like she didn’t like kids. It’s not a place to drop off your kids. Nothing planned for them to do (except a small activity at Easter ) so none of the kids went. Overall we had fun cuz we were 20 ppl but I wouldn’t go back to this resort and can’t imagine why anyone would. If you travel a lot, go somewhere else. If you don’t travel a lot…go somewhere else.
Anniversary Trip – Amazing Experience!
Safari38603955785 on May 24, 2025
We had a fantastic time celebrating our anniversary here! The food was delicious, the entertainment was fun, and the overall vibe was just what we were hoping for. A huge shout out to Delmi ("Shaggy") and Wilmi ("Droopy")—they were truly the heart of the entertainment team. Their energy, humor, and positivity made every activity better. They were hands down our favorite part of the trip! The bar staff was also incredible. Andrea and Ernesto made amazing drinks and by day two, already knew our favorites—they’d have them ready before we even asked. It really added a personal touch. We also met Julio, the entertainment manager (though we didn’t realize he was the manager until the end). He was funny, approachable, and a real pleasure to be around. At the restaurants, Hector and Antonio provided consistently excellent service. The photographer on-site took beautiful photos that came out way better than we expected—we’ll cherish those memories. Also, a sweet hostess at the buffet (wish we caught her name!) greeted us warmly every time. Our only complaint: the bed was quite firm. Other than that, everything was wonderful. This was a memorable anniversary trip, and we’re already talking about when we’ll return. Thank you to the entire staff for making our stay so special!
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