Overview
This hotel has a great feel as soon as you step in the lobby with stunning views that truly defines the Gran Ventana meaning Big Window. Then you feel the vibe of the resort. The views, the vibe; you know you are going to have a great holiday.
Check in
3 p.m.
Check out
1 p.m.
Rooms
506
Inclusions
- Daily activities
- Round-trip airport transfers
- Added Value: Calling all golfers - 20% discount individual green fees at the Playa Dorada Golf Course. Arrange with guest services upon arrival.
- Nightly entertainment
- Intro scuba lessons in the pool
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Smoke-free
- Balcony or Patio
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 2 adults, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Coffee maker
- Living room
- Seating area
- Smoke-free
- Balcony or Patio
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Smoke-free
- Balcony or Patio
- Premium Amenities
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
Premium Amenities include:
- Renovated room in the Saona or Catalina blocks
- Concierge services exclusively for Royal and Premium package guests (for à la carte restaurant reservations and other guest services)
- Unlimited, free Wi-Fi
- Exclusive access to The Vintage Club
- Access to exclusive private beach area with Balinese beds
- Personalized waiter service within the private beach area
- Fruit basket in room on arrival
- Early check-in (subject to availability)
- Late check-out (subject to availability)
- Superior quality pool towels
- Daily turn down service including chocolate Kisses
- Platinum bracelet and personal key to enter The Vintage Club
- 15% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Smoke-free
- Balcony or Patio
- Royal Amenities
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
Royal Amenities include:
- Renovated room in the Saona or Catalina blocks
- Private check-in
- Concierge services exclusively for Royal and Premium packages guests (for à la carte restaurant reservations and other guest services)
- Unlimited, free Wi-Fi
- Exclusive access to The Vintage Club
- Access to exclusive private beach area with Balinese beds
- Personalized waiter service within the private beach area
- Unlimited number of dinners at the à la carte restaurants
- Mini bar (in-room bar) welcome package
- Complimentary in-room safe
- Room service from 7 a.m. until 11 p.m.
- Fruit basket in room on arrival
- Welcome gift in room on arrival
- Early check-in (subject to availability)
- Late check-out (subject to availability)
- Superior quality pool towels
- Bathrobes provided
- Daily turn down service
- Black bracelet and black personal key to enter The Vintage Club
- 15% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars
Amenities
Aerial
Buildings
Lobby
Lobby Bar
Pool
Pool
Pool
Kids Pool
Beach
Beach Chairs
Premium Beach Lounge
Vintage Club
Vintage Club
Octopus Gourmet Restaurant
Sapore di Mare
Sapore di Mare
Ocean Grill
Wedding Gazebo
Conference Room
Location
Reviews
TripAdvisor Traveler Rating
Beautiful clean friendly resort and great food.
Barbara B on Mar 24, 2026
Went with a few family but I had a room to myself. I asked before going for a room on the ground floor and got room 1141 in building 1 at end of the hall so very quiet. Food was very good. Ate at the buffet and at the a la cartes. At 1st we could not get early reservations at 6:30 but Solange at guest services helped and got us a couple as we had small children. Beware security will remove your towels if you reserve early morning and you do not stay there. Not all the time but usually early morning at pool and beach. Room very clean, maids very nice. I would definitely go back. A shopping mall for souvenirs walking distance and medical clinic just past it. Enjoy
Disappointing in so many aspects
Tracy B on Mar 22, 2026
This resort needs many updates and more staff training and organization. It was very difficult to communicate in English with staff. Spanish speakers will get along better. Special dietary needs of gluten free were not easily met and difficult to communicate. Dining room service was hap-hazard, you may or may not be offered water or coffee. Towels were worn with rips and stains. Room servicing was irregular; staff would pick up towels but not replace for many hours. Bottled water was replaced every other day but as a separate visit. If anyone was napping it was very disruptive. One of our group lost his wrist band in a rocky water slide excursion and was forced to pay $100USD for a replacement. Pools are closed by 7pm. There are not enough pool chairs and many beach chairs are in poor condition. Evening entertainment was poor quality; children’s presentations or karaoke. Bar drink orders were not filled consistently; each time you ordered a drink you may be given a different version. An in-room binder/booklet of resort information may have been helpful. A beautiful clean beach with a lifeguard.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
