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Overview
This hotel has a great feel as soon as you step in the lobby with stunning views that truly defines the Gran Ventana meaning Big Window. Then you feel the vibe of the resort. The views, the vibe; you know you are going to have a great holiday.
Check in
3 p.m.
Check out
1 p.m.
Rooms
506
Inclusions
- Daily activities
- Round-trip airport transfers
- Added Value: Calling all golfers - 20% discount individual green fees at the Playa Dorada Golf Course. Arrange with guest services upon arrival.
- Nightly entertainment
- Intro scuba lessons in the pool
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 2 adults, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Smoke-free
- Balcony or Patio
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe ($)
- TV
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 2 adults, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Coffee maker
- Living room
- Seating area
- Smoke-free
- Balcony or Patio
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe ($)
- TV
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 2 adults, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Smoke-free
- Balcony or Patio
- Premium Amenities
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe ($)
- TV
Premium Amenities include:
- Renovated room in the Saona or Catalina blocks
- Concierge services exclusively for Royal and Premium package guests (for à la carte restaurant reservations and other guest services)
- Unlimited, free Wi-Fi
- Exclusive access to The Vintage Club
- Access to exclusive private beach area with Balinese beds
- Personalized waiter service within the private beach area
- Fruit basket in room on arrival
- Early check-in (subject to availability)
- Late check-out (subject to availability)
- Superior quality pool towels
- Daily turn down service including chocolate Kisses
- Platinum bracelet and personal key to enter The Vintage Club
- 15% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 2 adults, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Smoke-free
- Balcony or Patio
- Royal Amenities
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe ($)
- TV
Royal Amenities include:
- Renovated room in the Saona or Catalina blocks
- Private check-in
- Concierge services exclusively for Royal and Premium packages guests (for à la carte restaurant reservations and other guest services)
- Unlimited, free Wi-Fi
- Exclusive access to The Vintage Club
- Access to exclusive private beach area with Balinese beds
- Personalized waiter service within the private beach area
- Unlimited number of dinners at the à la carte restaurants
- Mini bar (in-room bar) welcome package
- Complimentary in-room safe
- Room service from 7 a.m. until 11 p.m.
- Fruit basket in room on arrival
- Welcome gift in room on arrival
- Early check-in (subject to availability)
- Late check-out (subject to availability)
- Superior quality pool towels
- Bathrobes provided
- Daily turn down service
- Black bracelet and black personal key to enter The Vintage Club
- 15% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars
Amenities
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
Kids Club
- Children ages: 0 to 12
| Type | Amenities | |
|---|---|---|
| Lobby Bar | Bar, Lobby bar | |
| Swim-up Bar | Bar, Swim-up bar | |
| Pool Terrace Bar | Bar, Pool bar | |
| Coco Bar | Bar | |
| Tiki Bar | Bar |
Check-out time: 1 p.m.
Wi-Fi
- Lobby available ($)
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Las Almejas Cafeteria | Buffet | International | Breakfast, Dinner, Lunch | |
| Octopus Gourmet Restaurant | À la carte | Caribbean | Dinner | |
| Ocean Grill | À la carte | Seafood | Dinner | |
| Sapore di Mare | À la carte | Italian | Dinner | |
| Beach Club Snack Bar | Snack bar | International | Snacks | |
| Late Night Snack Bar | Snack bar | International | Snacks |
- Rooms: 506
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site
- Beach front
-
All-inclusive: Included
- 3 à la carte per 7 night stay
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic drinks
Pools
- Adults only pools: 1
- Kids pools: 1
- Outdoor pools: 1
Water sports
- Motorized watersports: on site ($)
- Snorkeling: on site
Other sports
- Aerobics: on site
- Bicycles: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Currency exchange
- Giftshop available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Moped rental available ($)
Lobby
Lobby
Lobby Seating Area
Lobby Bar
Lounge
Courtyard
Pool
Pool
Beach
Day beds / Beach chairs
Vintage Club
Octopus Gourmet Restaurant
Location
Reviews
Average
melverous (Toronto, Canada) on Feb 04, 2023
During my recent stay at the VH Gran Ventana Hotel in Puerto Plata, Dominican Republic, I had a mixed experience. Although check-in was a bit slow and my room wasn't ready until 4:36 pm, the private check-in presentation was well-done. The pool, while small, was always crowded and I would have appreciated more power outlets in my room. The TV and satellite signals were weak and the Wi-Fi was not great. The hotel seemed to attract an older crowd, and while the staff tried to provide entertainment, it was not always successful. However, the cleaning staff and beverage staff were wonderful, and the bartenders at the private beach were especially helpful. The private beach was not as upscale as I expected, and vendors would often approach guests, which was a bit of a hassle. I found some of the front desk staff to be unprofessional and moody, which was in line with previous reviews I had read. I also found the hotel to be disorganized, and the special treatment for premium and royal guests was not worth it. Additionally, the snacks at the store were overpriced. The Ocean Grill and Octopus Grill were just okay, but the dessert cart at Sapora Di Mare was amazing. The manicures, tours, and massages offered by locals were a bit of a hassle. I appreciated that the hotel staff would call me if I left anything in the room.
Great Resort
angelaw19801975 (Orangeville, Canada) on Feb 03, 2023
My Wife and I went to this Resort. We had a great time. Here's some things about the Resort and I'm going to debunk other reviews. The Resort and on the smaller scale, but that makes it good to get to the buffet, beach and other areas. Get a room in the "Catalina" area if you want to be closer to the action. But because of this it might be louder at night. If you cant do stairs, 3 flights get a room on the lower level as per there is no elevators. The buffet was above average, but you have to consider they are making for hundreds of people. For Breakfast they make fresh omelets and eggs, dinner they have fresh pasta. The rest of the food wasn't bad, but not as fresh as its buffet food. As for the 2 a la Carte we went to, the Italian wasn't amazing, because the food was more buffet but they serve you. The ocean grill the food was fresher. The 3rd was seafood but we don't prefer seafood so we didn't attend. The rooms are average size. Personally I don't spend much time in the room, I don't know who would. Some people complained about the size. If you want bigger go to Vegas and pay for a Penthouse suite. The Pool and beach area were very nice. Drinks every where were very good . They don't water down anything. For those of you new to Vacations bring your own mugs/bubbas. The Staff there are constantly cleaning so if anyone says the pool is dirty or there's leaves everywhere they just feel or someone just brought it in the pool. The staff if up at 6am to clean up every thing they can. The Entertainment wasn't amazing but you have to realize its the same staff working there all day. They also make only a couple bucks an hour. If you want great Entertainment go to Vegas and tell em Ryan sent you. We tipped here and there nothing outrageous. Only if someone does something special for you do they expect a tip. We tipped certain staff we seen step out of there way. The Resort is 30 min from the Airport. We went on a Island Bonita Excursion. Great if you snorkel if you don't, don't bother. It was also 2.5 hrs ride to get there kind of a little long. The beach was clean, Staff clean the beach of debris every morning. Bring snorkel equipment especially if you have kids. We fed the fish Bananas and French Toast from the Buffet. Also bring an underwater Camera would be great. Only small issues we had. When it rained the floor for super slippery. But they moped in the mornings any wet areas. Second after they changed our sheets we had Ants in our bed. Really small Ants. We think its from the sand on our feet. We just squished them with our fingers and only a few were seen the next couple days. No they didn't bite. We also found it to be lots of (French) Canadians. Which was good I got to practice So for the Money this place is Amazing. I'll be going back in a couple years
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