All inclusive

VH Gran Ventana Beach Resort

Puerto Plata 4.0

Overview

This hotel has a great feel as soon as you step in the lobby with stunning views that truly defines the Gran Ventana meaning Big Window. Then you feel the vibe of the resort. The views, the vibe; you know you are going to have a great holiday.

Check in

3 p.m.

Check out

1 p.m.

Rooms

506

Rooms

Superior Room
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Superior Room
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV

Junior Suite
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV

Superior Room Premium
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Superior Room Premium
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
Additional details

Premium Amenities include:

  • Renovated room in the Saona or Catalina blocks
  • Concierge services exclusively for Royal and Premium package guests (for à la carte restaurant reservations and other guest services)
  • Unlimited, free Wi-Fi
  • Exclusive access to The Vintage Club
  • Access to exclusive private beach area with Balinese beds
  • Personalized waiter service within the private beach area
  • Fruit basket in room on arrival
  • Early check-in (subject to availability)
  • Late check-out (subject to availability)
  • Superior quality pool towels
  • Daily turn down service including chocolate Kisses
  • Platinum bracelet and personal key to enter The Vintage Club
  • 15% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars

Superior Room Royal
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Superior Room Royal
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
Additional details

Royal Amenities include:

  • Renovated room in the Saona or Catalina blocks
  • Private check-in
  • Concierge services exclusively for Royal and Premium packages guests (for à la carte restaurant reservations and other guest services)
  • Unlimited, free Wi-Fi
  • Exclusive access to The Vintage Club
  • Access to exclusive private beach area with Balinese beds
  • Personalized waiter service within the private beach area
  • Unlimited number of dinners at the à la carte restaurants
  • Mini bar (in-room bar) welcome package
  • Complimentary in-room safe
  • Room service from 7 a.m. until 11 p.m.
  • Fruit basket in room on arrival
  • Welcome gift in room on arrival
  • Early check-in (subject to availability)
  • Late check-out (subject to availability)
  • Superior quality pool towels
  • Bathrobes provided
  • Daily turn down service
  • Black bracelet and black personal key to enter The Vintage Club
  • 15% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars

Amenities


Location

Address
Playa Dorada, Puerto Plata, Dominican Republic
17 km from POP airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 3.9
  • Service 4.4
  • Value 4.3
TripAdvisor users rated this property 5 out of 5

Our DR family! ??

Randi M (Barrie, Canada) on Apr 15, 2026

Hola!!! Ahhhhhh! This is long winded, but so many people deserve a shout out! lol We have been back for a few days now, and I am still feeling the effects of all the fun we had—the amazing people we met and the time spent with our Gran Ventana family. It truly meant so much to us. We were so excited to return after such a great first experience last year, and it was even more special to realize that our DR friends still remembered us and were just as excited to see us. That feeling is something really rare, and it speaks volumes about the incredible people who work here. From the management team to the bartenders, check-in staff, chefs, servers, housekeeping, and groundskeepers—every single person plays a part in making this place feel so welcoming and special. I know I don’t have all of our favourite people’s names, and I may be misspelling some, but I truly want to give a heartfelt thank you to the people who made such an impact on our stay: Sension—you made us feel like family from the moment we arrived. We appreciated the smiles and hugs whenever we saw you! Oscar Lora, Maximo, Marcos (room management), Anthony (front desk) and Roberto (it was so special to meet part of the family who own the resort) you are all doing an amazing job! To the entire Vintage Club team—especially our bestie and forever family Ricardo, along with Santa, Olvi, Sujeldy, Juan Matis, and Nazir—you are all so wonderful, and we are so grateful for you. The new entertainment team, led by the awesome Richard, has clearly been working hard, and it shows. Joellani, Carlos, Isaac, and our “kids club mommy” (I’m so sorry I can’t remember your name) are all incredible. Even though our kids don’t attend the kids club, they absolutely adore you. Isaac went out of his way to spend time teaching Emmie Spanish and playing pool with her, which meant so much to us. Carlos - Quinn and Huxley shared so many genuine laughs with you - it was so nice to see. To our beach bar besties—Aqui, David, Jose, and Amable—we miss you already. Your smiles, energy, and kindness truly made our days brighter and our vacation even more special. To all the lovely people at the buffet—especially our big boss Raul! The way you lit up when Emmie first came for a hug warmed my heart! Meant a lot to her, and us! To Rosa and the rest of the wonderful waitstaff, thank you for always taking such great care of us. Carlos (aka the Dominican “James Bond”)—you brought so much fun and personality to every interaction! Special mention to the sweeper man that whistles - our kids adore you! Lobby bar team—Osvaldo, Ernesto, Jessenia, Olson, Luis, Mario, and Lucy—thank you for your kindness, the cold beers and the many great moments we shared. We also want to send a big thank you to all the super fun people we met during our stay. So many of you helped fill our days with laughter and unforgettable memories. Those moments truly made our trip even more meaningful. If you see this, please reach out—we would love to stay connected. ?? Thank you again to the entire Gran Ventana family. What you create for your guests goes far beyond a vacation—it feels like coming home. We are already counting down the days until we see you all again next year. ??

TripAdvisor users rated this property 4 out of 5

Pros and cons

karlad961 on Apr 12, 2026

We stayed over the March break and knew it would be at capacity which it was. Because of this you had to line up for the buffet before 6:30 or you'd be waiting for a table and beverage service would be hit or miss. It was very loud. Securing a pool lounger or beach lounger was a task. You needed to reserve by 8am. There was a loud argument on the beach between 2 groups over beds. Our room was adequate. Only complaint was a running toilet. The food was good, wine almost undrinkable. Drinks at the pool bar were good. When we arrived there weren't any pool towels but I brought my own having read it was hit or miss. The beach was beautiful, you could walk forever. We enjoyed our time there but won't be returning.

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