VH Gran Ventana Beach Resort reviews
8285 TripAdvisor reviews
Great value for our dollar.
Jim W on Dec 20, 2025
Had a great stay at the resort...quite like the Octopus Restaurant and enjoyed yoga with instructor Cathy from NRG2GO each morning...she showed variations on the poses and had some great energy. Loved the beach for long walks with my partner. We'd definitely return.
Nice, but Smokers Everywhere!
John W (Guelph, Canada) on Dec 18, 2025
We just got back on Dec. 15, in which we spent a week at this resort. Pros: Beach is great, clean, sandy walk into the water! Clear water Good snorkelling right at the resort, and short walk up the beach. Food is good, and selection is good as well. Staff is friendly and courteous. All areas are kept very clean Price was good for what we got. Cons: SMOKERS!! This resort seems to cater to smokers! Noone adheres to the "smoking sections", smokers overtake the pool area, beach, and right outside the main restaurant. It's a shame, really, as this could be a great resort to spend more time at, but I spent the week trying to avoid the constant barrage of cigarette smoke everywhere! Rooms are small and dated, which is okay, but no dressers to put your clothes. Small closet, but you're living mostly out of your suitcase. The room is very damp. I realize this usually happens in the Caribbean, but this seemed extra damp. Not sure if we'd return, unless they stop catering to the smokers.
Happy holiday
Alice W (Havana, Cuba) on Dec 18, 2025
This resort is well maintained and clean. Staff made every effort to make the experience positive, and it was wonderful. Our check in was easy , our room was awesome, food was fantastic, service was top notch and the entertainment did not disappoint. Special shout out to Cathy @ NRG2GO She was good energy and provided guided yoga stretching class which was a gift. Traveling with my adult daughter the vacation exceeded my expectations. Plan to return.
10/10 would go again
Y6370FKbonniew on Dec 18, 2025
Had a great week with my mom at this resort. Extremely cleanly everywhere. Kind staff. Food never disappointed at the buffet or the 3 a la cartes. Yoga with Cathy from NRG2Go each morning was absolutely lovely. Just bring your towel and bottle of water. Beach waves were a bit rough at times but the sand was soft, nice to walk on and did not have creepy crawlies. Extra add ons and excursions were a bit expensive so we just enjoyed the basics and stayed on the resort. 10/10 would go again.
Customer service
Malik m on Dec 18, 2025
Water edge great customer service from staff i want to commend Krystal E for her superior compassion for the guess and other staff. Throughout my 2 weeks stay at the hotell Krystal was amazing taking the time to accommodate to guess need. Please feel free to contact me so that I can elaborate more on Krystal I will recommend my family and friends ??