TripAdvisor Traveler Rating

Service was great, but food was not so great. 5 restaurants- Japanese was pathetic huge hunks of rice with see through slices of meat. Mexican and Italian was ok patio beach from was good with hot dogs, tacos, and burgers. Not the place for couples. Kids, kids and more kids CRYING!!!! Our mistake. Beach was clean but water was murky.

Not feel safe to leave valuables in room. Lost iwatch charger in room. Complained to manager but keep saying “we will investigate and let you know”. Until we left and no answer at all. It is not safe place to go vacation.

We choose this hotel because of its location and we weren’t disappointed. I want to start with the only negative, check-in was not fun. Our room was not ready until 4 pm and after witnessing the previous guest cuss out the employee and get no where we didn’t complain lol. The hotel has amazing views in the beach area. Very easy to Uber to malecon, zona romantica, etc. Across the street is a shopping plaza, with farmacia, groceries and we found water cases for our phones. The rest of the staff anywhere in the hotel are amazing and very attentive. The food was really good. If your the type of person that can ignore the check in process then you will definitely enjoy this hotel.

This was a 1st trip to Puerto Vallarta and it will not be are last. The Hotel staff was very freindly and helpful. Espcially Jessica-Poolside Waitress who has been thier for 10 years. She was phemonal!! Would recommend this resort to anyone going to Puerto Vallarta. The view from the room was spectucular and the grounds and buildings were very well maintained. Puerto Vallarta also has that Mexican Charm.

I took my wife and 3 young adult children. We were actually thinking we were staying in a different hotel, another place we'd stayed a few years ago, but I messed up while booking and accidently made reservations at the Fiesta Americana. I'm glad I did! It was awesome!!! We took taxi's everywhere because the hotel is close enough the cost to taxi were fine. The staff were amazing. The food was excellent. It's right on the beach and has a family atmosphere. We love kids so the few that were there didn't bother us a bit. It was such an enjoyable relaxing place to go. No big loud parties and crazy drunk people around but enough going on to make it feel special and different than home. We loved our stay. Will return for sure.