From arrival to departure, the staff and food was fantastic! The breakfast buffet had an unlimited amount of choices, the food was always fresh. The service was always fast, Gume and Antonia were great. A must is the Asian restaurant sitting at the bar with Israel making fresh sushi, which was amazing. The beach and pool staff were all friendly and extremely helpful, Carlos, Pedro, Andres, Jessica, Yonni, and Raul work very hard and provided excellent service. Dominic was always helping out in different parts of the resort. I highly recommend staying at this resort as they made it special every day with their personable service and safe environment.
Excelent service and atmosphere, thank you Rosario and Dominic!
Sep 24, 2023
Great stay at Fiesta Americana thanks to Rosario, Dominic, and their dedicated team. We felt very welcome and at home.
The hotel is very clean and cozy to start with. There is a large variety of drinks at the poolside bar. We had lunch at the Cevichería and the food was outstanding.
The chula vista restaurant allows beautiful views on the sea and very comfortable seating.
We highly recommend Fiesta Americana in Puerto Vallarta. We'll be back soon!
Sep 23, 2023
Everyone is AMAZING!!!!!! Great service!!! The servers are great I was pleased with Jessica, Dominique, Carlos and Pedro!! Fiesta Americana resort is the place to go everyone is so friendly!! And truly care about their guest.The food and drinks were delicious!!
Not pet friendly, no maid service, no minibar refill
Sep 21, 2023
This hotel is pet friendly?? Pets are only allowed in your room, in the lobby or on the beach. We paid for all inclusive but could not use the restaurants unless we were willing to leave our pet in our room or dine separately. The room service menu is very limited, slow and orders were incomplete.
Our room was ready when we checked in, minibar was stocked but only two coffee pods were in our room. We ordered room service coffee, which was barely warm upon delivery. We did not get maid service until 50+ hours (2 days) later and only after finding a maid in the hall and requesting that she clean our room. No minibar restock, no fresh towels, no coffee pods, no cleaning for the two full days that we stayed, as we checked out the next day.
Work+fun trip to PVR
Sep 16, 2023
Visit Gume and Alejandro at the Veranda restaurant for breakfast!! Amazing service, great view to start your day. The resort staff has been very accommodating, even if just early morning coffee before the restaurant was officially open.