TripAdvisor Traveler Rating

This is my second trip to Marival Emotions. I traveled with my 3 young kids and they really enjoyed the kids club- both attendants ( Adriana and Michell) were very attentive and made all the activities exciting for my boys. The suite we stayed in was clean and nicely decorated. The specialty restaurants were also very good- our server Rene was amazing and had great recommendations. The only issue I encountered was that the meat (specifically the carne asada) served during the Mexican night was a bit tough and not seasoned at all so the taste was not good.

Dalia in the Bar Volare was an exceptional server. Pleasant to talk with and remembers us from year to year. This is the bar that we frequent. Dalia is very friendly and anxious to improve on her English skills, as are most of the service staff.

No hot water for 10 days. We are members and complained everyday. They did nothing to fix the problem. Because we have complained, they have threatened us and we do not feel safe ever going back here. Do not go here it is unsafe. Unfortunately too many things have happened at these hotels that we do not feel safe staying at any of these resorts. Even after talking to "Upper" management we feel less safe. As soon as you complain about something, you get threats.

Marival emotions is a beautiful place, the is okey but what is awesome is the entertainment staff they put on good shows and they are very fun at the night club especially Luis, Cesar and Daniel(flamas). Irving is the good dj more than……………..

I was at Marival Emotions Resort for 13 days with my sister. I am a young at heart senior and my younger sister will soon be joining my ranks. We thoroughly enjoyed Marival. We spent quiet days at the pool and were always happy when Alejandra was on duty. She was consistently courteous, most pleasant and helpful, as were the concierge and Guest Services staff. The “reservations only” Amalfi Restaurant was stellar in every way. The Casa Bella buffet was impressive with many diverse healthy selections available and often changing everyday. Chefs/kitchen staff were constantly checking and replenishing the serving bowls with fresh food. We always felt looked after by the dining room staff at Casa Bella. The bell boys were most helpful with summoning taxis for us within minutes. The 19 zip-line excursion was great fun! The resort provides one speed bikes and there was a beautiful, safe bike path that we rode all the way to Bucerias.