Occidental Nuevo Vallarta reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

10334 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great place to relax and do nothing!!!

mmcarter50 (Coquitlam, Canada) on Feb 14, 2025

This was our second time at the Occidental NV. We were last there in 2018 and it was then that we found out about the Royal Level. When we updated it was already on our 2nd or 3rd day, so we did not change rooms to level 6 or 7. This time we booked it before arriving and were expecting a nice ocean view. We did get an ocean view, but it came with resort next door roof tops and noise till midnight from the loading and unloading area of supplies below our window at Occidental. The weather stripping on our window was missing in areas, and that made any outside noise seem as if you were right there. The restaurant and lounge area in the Royal Level are great. Beautiful sunsets at night and all the staff were friendly and helpful. We were a bit disappointed with the breakfast al la carte menu, we preferred just grabbing what they had set up in the help yourself area. The dinners we had there were great along as the rest of the a la carte restaurant on site. The buffets were excellent as well, a choice for everyone's taste. The Royal Pool area and beach beds are lovely. It's too bad that people do not follow the rules of putting towels down and then leaving for hours.

TripAdvisor users rated this property 4 out of 5

Family Trip with Adult Children

lindakuhns2025 (Lillian, Alabama) on Feb 14, 2025

Brian Bertrand was outstanding as was the gentleman in charge of the Royal lounge and dining room. They truly treated us like royalty.

TripAdvisor users rated this property 5 out of 5

Wonderful stay at Occidental Nuevo Vallarta

Jacob K on Feb 11, 2025

Service, food, and scenery was great! Rooms, pool, and restaurants were very clean. Buffet was one of the best out of all the resorts I’ve stayed at. Rene Garcia at the lounge was fantastic—excellent service, great conversation, stand-up guy.

TripAdvisor users rated this property 5 out of 5

Muy Bien

Riker C on Feb 11, 2025

Shoutout to Rene he was phenomenal! Great resort all around. Food was fantastic, pools were nice, beach wasn’t rocky and shores were sandy. Buffet food was excellent, a la carte was underwhelming. If I come back to Puerto Vallarta I’ll be back here

TripAdvisor users rated this property 4 out of 5

Great spot!!

DebbieF1120 (Saskatoon, Saskatchewan, Canada) on Feb 11, 2025

Loved the overall holiday! Everything is kept up and looking good. Service everywhere was exceptional, and food was great with lots of variety!! Definitely will be returning!

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