Occidental Nuevo Vallarta reviews
TripAdvisor Traveler Rating
11241 TripAdvisor reviews
Clean. Fun. Amazing
Emma L on Mar 28, 2026
Our experience at puerta Vallarta occidental was great. We had fantastic service the whole time. Rooms were always clean and neat when we would get back from our activities. Drink were always delicious. Food in all the restaurants was spot on great. We love our experience In first club with Julio Carlos. He was always there when we needed service and he was just a great person to talk to. Very kind man he is.
The best Julio carios was spot on the best.
James J on Mar 28, 2026
Amazing it was one of the best trips we’ve ever been on it was excellent. We absolutely love Julio in first club he was always ready and there to give us service and drinks he was the best you could ask for. Trip was excellent and would definitely come again. Again huge shout out to Julio he was the best absolutely love Julio Carios.
Great vacation property
rburk2026 on Mar 26, 2026
Friendly and helpful staff. We were happy with our stay and would recommend it. The only complaint we had was no facecloths in the room and had to ask for them every day. The food at Tokyo was good but the portions were small. Went away still hungry.
Great staff!
Global23272585681 on Mar 26, 2026
Antonio, Marisol, Tito and Danna in the Royal restaurant are amazing! Agustin and Irene at the Royal pool are fantastic! Those people made our stay so nice. We appreciate all the kind staff very much.
Waste money somewhere else
80voodoo11 on Mar 24, 2026
Very ordinary food, wif doesn't work, too much noise until midnight, power cuts, front desk area doesn't have answers, food didn't taste well, bars were not clean.