TripAdvisor Traveler Rating

We had a great time,excellent customer service and incredible value for money. I recommend you spend time in the lobby bar and chat with Elizabeth.She will enchant you with her local knowledge and treat you like royalty.

Lobby Bar. Elizabeth Rodriguez me preparo un delicioso Mojito, muy refrescante. Elizabeth tiene un gran customer service, muy atenta, me hizo sentir bienvenida! Recomiendo a todos ir por un traguito al Lobby Bar! In English: Elizabeth Rodriguez from Lobby Bar prepares delicious Mojitos, very refreshing! She has a great customer service, made feel welcomed! I highly recommend to grab a drink from the Lobby Bar!

Beautiful beach front resort! Service was impeccable, particularly Antonio, Marisol, and Donna in the Royal club! We will definitely be back!!

The Buffet is the absolute highlight. Not only is the service staff excellent the food was the best. The snack time offered at El Mariachi was WAY better than the food they served at night. The other restaurants that needed reservations were not worth it either. I was sorely disappointed with the room cleaning service and the restocking services. Our shower door was not lined up properly so the bathroom would flood to the toilet, when I reported it to the front desk nothing was ever done about it. The bartenders everywhere and entertainment staff were amazing, friendly people.

i loved this resort everything was so so amazing and everyone’s so kind and sweet and everyone is insanely welcoming. Nivine was the best, her smile made my day everyday and she’s so sweet and open to everyone. She’s amazing she is the best!!!!