Active Advisories
Beginning September 17th, the Family Pool will be under construction and closed until further notice. Please note: All other pools and water facilities at the resort will remain fully operational during this period. All efforts will be made to minimize impact to guests during this time.
Overview
Krystal Puerto Vallarta is a 25-acre authentic Mexican style resort, located right in the hotel zone and also offers a great beach location.
The pace is slow and easy, and the extraordinary hotel service means you won’t need to worry about a thing so your stress will melt away.
Check in
3 p.m.
Check out
12 p.m.
Rooms
379
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Mountain view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Mountain view
- Krystal tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Coffee maker
- Connecting rooms available (subject to availability)
- Balcony subject to availability
- Mini fridge – not stocked
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Krystal tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Coffee maker
- Connecting rooms available (subject to availability)
- Balcony subject to availability
- Mini fridge – not stocked
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
Amenities
Pool
Pool
Pool Bar
Outside
LeCafe
Oasis Bar
El Pueblito
Aquamarina Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Wedding
Gym
Gym
Location
Reviews
TripAdvisor Traveler Rating
A very mid ranged resort
taram348 on Mar 26, 2026
Overall, the stay at the resort was good but had a few issues. I wouldnt stay there again in PV but I would say its worth staying if you get a good deal. A few things to note below : Pros : - amazing views in oceanfront rooms, very hard to beat - great service, appreciated the hard work of all the staff - clean - fiesta nights had great music and vibe - great view from pools, right off the beach - pool bars were close by and drinks were pretty good quality - rooms were nice and cool Cons : - food in buffets was not great, outside of fiesta nights. We opted to eat off resort often - not a lot of entertainment on resort, Fiesta may only be 2 or 3 nights a week. - rooms are dated, amenities like safe and coffee maker had issues - no mini fridge in rooms to store water or anything else - hotel zone was a bit far from places of interest (ex. Malecon/zona romantica, although that could also be a pro since these high attraction areas can be a little lively/noisy at night)
Staff is one of a kind..
Virginia C (Gatineau, Canada) on Mar 25, 2026
From the moment we arrived, what truly set this place apart was the staff. They are genuinely one of a kind. Every single person we encountered went above and beyond to make our stay unforgettable. Their warmth, professionalism, and attention to detail were simply outstanding. It’s rare to find a team that is not only efficient but also so kind and personable. You can tell they truly care about their guests and take pride in what they do. Whether it was a simple greeting, quick service, or anticipating our needs before we even asked, everything was done with a smile. The staff alone is reason enough to come back. Thank you for making our experience so special—we will absolutely be returning! Thank you Enrique, the 2 Jesus and Oscar for making it so special!
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