Barcelo Bavaro Palace reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

28411 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Excellent Work & Travel Ressort / highly recommended for Convention

Noreen H on Feb 25, 2024

Great service& property, everything new &very clean, large selection of restaurants. hotel's own beach, the director has a successful way of motivating his team, as a guest it´s your profit. always again. Outstanding convention center, Golf court, Family& adult only area, amazing SPA.

TripAdvisor users rated this property 5 out of 5

Service and professionalism.

MJ G on Feb 24, 2024

I was working with Vitaly, our wedding planning. She was the best. She explained everything very clear. She is very professional. The hotel is beautiful, it has a lot activities to do like tennis, golf, soccer, bowling, beach volleyball and more.

TripAdvisor users rated this property 2 out of 5

Terrible food and unfriendly staff

michelinalopez (New York City, New York) on Feb 24, 2024

I came to Barceló bavaro palace in Feb 2024 with a group of 27 ppl in total. My husband, son and I booked the premium level. As a premium level guest check in was seamless and we were able to reserve the restaurants of our choice upon arrival. The ocean front room was clean and comfortable. The bathroom is completely opened and there are no doors. Sharing the room with my 14 years son made it difficult to shower and get dressed. The lobby, cigar bar, shopping, pools are great! The place is beautifully decorated and the beach was amazing. The non motorized sports that are included in our package were fun. Unfortunately the food in both premium level and non premium level was terrible! The drinks could be better but No matter where we went the food was just awful and the staff were not friendly. The service was extremely poor which is unfortunate because the hotel itself was nice. This is my first trip advisor review, I’m not one to take the time to write or comment on places as most have pros and cons but due to the awful food, unfriendly staff with poor service I don’t recommend booking this hotel and don’t foresee myself ever coming back.

TripAdvisor users rated this property 4 out of 5

Beautiful grounds, average food and dining

mndrspoe (Holland, Michigan) on Feb 24, 2024

The beach is amazing - with many shade options and a clean beach. The pools are also very clean as there is no food/snacks available by the pool and the staff do a good job picking up cups and keeping it clean. Our room was great - junior suite, king bed. Our disappointment came from the food, lack of information available, and difficulty getting reservations for 2 people before 9:30pm ... We found it was better to eat at the buffet and to arrive right when they opened. Overall, we'd go back, but with different expectations for dining experiences.

TripAdvisor users rated this property 4 out of 5

Barcelo Bavaro Palace

GeorgiafromTX50 on Feb 23, 2024

We had a wonderful time there... but DON'T DRINK THE WATER in the rooms. Stick with bottled water. Beach and pools were clean. Staff very friendly and helpful. LOTS of walking, so you'll be able to get your steps in! Speaking Spanish would be a plus since most of the staff do not speak English.

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