Caribe Deluxe Princess reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 3.5
  • Service 4.0
  • Value 4.0

8704 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5


Elaine M on Jul 06, 2024

Best place in resort for breakfast in is the Beach-bar. Every morning staff have looked after us a special thank you to Francisa De los Santos. Thank you for looking after us every day. Best staff at the beach bar. Great pancakes, French toast and cakes ?? ?? ??

TripAdvisor users rated this property 4 out of 5

Good hotel however…….

Passport29861226936 on Jul 06, 2024

The hotel grounds are very nice and well kept. The food is average at best. The general service is average and can be very very slow, Speaking Spanish goes a long way here. The beach bar is where it is at. Its cool and quiet in the mornings and the service is very good. Francisca De Los Santos has looked after us every morning on this 12night stay. She has good customer service skills and an asset to the beach bar staff.

TripAdvisor users rated this property 3 out of 5

I really wanted to like it!

Meena R on Jul 02, 2024

I was torn on this trip....the resort is beautiful, clean, well maintained, service was great buttttttt.....the food in the main buffet was really bad. I thought people were exaggerating but no they were not. More than half of the buffet was bread and fruit. The food options were put out in half size chafers one at a time. Not enough for all the people there so it was always empty. The pizza was premade cracker type and again put out one at a time. I did not like the fact that you could not choose which restaurant you wanted to go to, we had to take what was available. Plus the app did not work while there. We went to the Nopal(tex-mex), FOGO (brazilian) and El Pilon (Dominican. Nopal was just alright. I had a seafood salad which was really ceviche and a chicken dish which consisted of chicken cutlet, rice and beans. Not tex-mex in any shape or form. FOGO was absolutely horrible! All of the meat was dry and overcooked. Not edible, we all (table of 9) left hungry and disappointed and made our way over to the sports bar for some fried foods. El Pilon was good thankfully but smelled like sewer when we walked in. I had the dominican flag and I finished the whole thing. On day 2 we found the pool snack bar which is like a mini buffet. The service there was excellent! Thank you to Jose, Audelena, Francesca and the chefe ( I didn't get his name) that basically saved our lives with the food there. We ate every breakfast and lunch here throughout our 6 day trip. The coffee shop and ice cream parlor was also very good. Also between 3 of our rooms, none of the safes worked! Mine was locked, another room was open but in the lock position and the other was locked also. I tried calling the front desk but no one answered. I went down to concierge who asked me if I tried 0000. I said no one told me to do that. So I went back to the room (building A, room 1244) and tried and.....nothing! That did not work so I just gave up. The animals on the property were beautiful and very scenic to watch. The beach was very clean. Public bathrooms were spotless! Great housekeeping team. The rooms were very cold. I think that management should invest a little more in the quality of food and training. I am a chef myself so I know that a little more effort would go a long way. Unfortunately, I would not return to this resort due to the food options.

TripAdvisor users rated this property 4 out of 5

Beautiful hotel

Kellie196 (Northampton, United Kingdom) on Jun 29, 2024

Been home a week from this lovely resort, don’t believe all the negative comments. Was much bigger than we expected however this wasn’t an issue as little golf buggy bus runs to take you from receptors rooms etc. Staff are soooo lovely especially the lovely Stephanie who was just the best. The resort is spotless & staff work all hours to maintain that. The buffet is very same old same old but always something to have & I am a fussy eater. You must try the different restaurants, we especially enjoyed the Tepanyaki & Fogo. We only used the pool with swim up bar which was lovely everyday but also went to the beach each day too. Swimming in the ocean is a must. Remember to take mozzie repellent as them little buggers are a pain. We had band’s & repellent but still got bitten… We had the best holiday. Thank you to all the lovely staff x

TripAdvisor users rated this property 4 out of 5

The people

Chris B on Jun 28, 2024

After staying at the Caribe Deluxe Princess. Make sure you meet Esmelin R. He is highly attentive to your needs and is a pleasure to be around. Esmelin is the man!! You will not regret being around him. Make sure you stop by the buffet and say hi!!

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