TripAdvisor Traveler Rating

absolutely amazing holiday. i loved everything about it the service was amazing. the staff were very helpful all the time. and there was amazing entertainment all day and at night.animation staff were amazing especially julio would recommend

Everything was amazing. Came with my family and friends. The bars all around the resort were amazing. Especially the lobby bar. They were always attentive and there when needed. Very polite and respectful. 10/10 service at all times. Especially yafteisy,Julio dijital ,jinett

My trip was outstanding Yafreisy, Jinette, Julio Maria and Shahir are the best employees ever!!! They made our trip so good and we will be back to visit and to see them. They are the best on the resort!!! They were so pleasant and kind and greeted us with a smile everyday.

Just returned home from a 15 day stay (UK traveller, family of three with a child aged 8). A beautifully clean, recently(ish) refurbished mega-resort with several Á La Carte restaurants to choose from. The staff are polite and helpful, some have mentioned staff can be rude, you can get this anywhere but me and my family didn’t experience this (some confuse a language barrier with rudeness). The food is nice but can get a little repetitive but there’s plenty of choice to mix it up a little if you wish and there’s always the Á La Carte restaurants. I read in other reviews that there was lots of seaweed on the beach and they were right, there’s lots of it which is a real shame as it can be tricky to clamber over it to get to the ocean!! The entertainment shows of an evening aren’t really ‘shows’ they’re more talent ‘shows’ where members of the audience are picked out and most of it is in Spanish - worth a watch but it gets a little boring by the second show. Finally, we must give a personal mention to Geisha & Gutierrez who really gave the personal touch and looked after us during our stay (you’ll mainly find them in the morning in the food court). TIPS / additional info: Free WIFI is available throughout the resort, including rooms. You can you pay for premium WIFI if you wish but we never felt it necessary to. Remember to fill out your immigration forms online at least 72 hours before you fly and again before you return home. Weekends at this resort can be a little busy with locals who also spend time here, previous reviews have mentioned they arrive in their ‘droves’ and ‘take over’ - we never experienced this. (You can always book an Á La Carte restaurant to avoid the food court if you want to avoid busier times) Mosquitos - as you’d expect you get them as you would anywhere in the Caribbean, others appear to have exaggerated a little and said they are ‘everywhere’ - we didn’t experience this although we did get bitten a few times; just take plenty of mosquito repellent (they do fumigate in the outdoor areas if it’s been raining). Tips - tips go along way here, don’t feel compelled to tip for every drink, maybe tip at the first or last drink, or at the end of a meal etc. Between $2 to $5 dollar each time is my suggested tip. Towels in your room - these can be like gold dust as the maid doesn’t always leave them when cleaning rooms, leaving a note for your maid each day helps (make sure your note is in Spanish). Finally, use a translator app on your phone where needed, we did this and it really helped, not everyone speaks good English. We had a great holiday ??

I had a very good time the bar personal was extremely welcoming. They made us feel like family. Special shout out to Winston,yafreisy,biembenida,jinett,Ricardo en beach ,room was beautiful and clean. I love the DR