TripAdvisor Traveler Rating

Punta Cana was amazing but I honestly expected more from this resort.. that may make me sound greedy Cuba would never let tourists go 12 hours without power even with a failing power grid they would never allow tourists to experience that as they have generators. 37 degrees with the humidity and having a AC barely working and a ceiling fan keeping us from melting through the bed to losing power completely I never slept at all those nights basically making the following day worse then it should have been. it might of been the resort but this Bahia Principe is part of the world of Hyatt its a brand name hotel across the world.. the food was amazing, the rooms were clean even had whirlpool bathtubs they don't have the same issues as Cuba lots more tourism and in USD they bring in more than their pesos are worth the staff lack the warmth and emotion Cuba has.. nobody smiled it was like they didn't want to be there.. I know it's a Spanish country but other Carribean countries speak English even if broken English.. mind you some did but some didn't even attempt to try.. I had a amazing experience with my finance but it just made me miss Cuba more in the end. snack bar also was on complex not on resort after 11pm the bar closed so if you wanted water even you had to travel across complex and the trains stopped at 3am and don't run without power on the complex was denied water even by front desk Dune Buggy excursion was the highlight of the entire trip for me.. was exactly what I was expecting and then some..

Our second trip to the resort and we will go back for sure! we love the place the people location and everything

Food was great, service excellent in all areas of the resort. Mosquitoes were bad in the room(40108) and outside. Our checkout was 3:45am and they had no coffee or snacks. I would suggest that if you are going to have such early checkouts you should have something for your guests that are leaving.

The good is food is great. Beach is nice and weather was good. The resort is large. You can walk to beach in 12 min or take trolly. Need to get chais by six in morning. We did have so issue with room as we needed 2 beds. The couch is not a bed. We did get changed on third day. Overall stay was good but just two large for me. One of the shows required reservation and a fee

Hotel complex is massive, this hotel is 20-25 min walk to the beach which we didnt know. sadly we also didnt have access to some of the a la carte restaurants.. the rooms are relatively clean but need deep clean and upgrade. servers and staff all friendly. overall a fun time