All inclusive

Bahia Principe Grand Turquesa

Higuey 5.0

Overview

This sprawling resort is nestled on a beautiful white sand beach and offers extensive facilities and lots to do for everyone. Great dining, entertainment and fun for the entire family.

Check in

3 p.m.

Check out

11 a.m.

Rooms

324

Rooms

Junior Suite Superior
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • No more than 4 guests in the room
Junior Suite Superior
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV

Amenities


Location

Address
Arena Gorda-Macao, Sección Baigü, Higuey, Dominican Republic
27 km from PUJ airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 2 out of 5

Not going back to this hotel and possibly the DR altogether

T M on Feb 14, 2024

I read the reviews before booking and assumed it was just complainers. I should have listened. At best 2-3 star hotel The bad - we had two rooms adjoining. We needed to switch the first day. One room was not cleaned, toothpaste on the mirror, counters and taps. Sand in the bed, etc, etc. The second room door didn't lock or close. We returned to our door wide open. They reluctantly changed our rooms but we're not adjoining. The second rooms weren't much better. The drawers and cabinets were all broken and couldn't close fully and wouldn't open. Hot water was sometimes available for a shower and the settings on the tap needed to be played with to figure out where the hot water started if there was hot water. Took 20 mins one morning before we had hot water. The beds are rock hard. Like nothing I've slept in before. There are 7 hotels in this property, and you share amenities with almost all of them. It's crazy busy everywhere. The snack bar by the beach had ok good but the staff were absolutely awful here. At least a 30 min wait watching the staff yell at eachother because it's so unorganized. All the staff except the entertainment staff seemed to either hate their jobs or not give a crap about service. Normally we make friends with our server at the buffet and we always get the same server. This place we did not have a single conversation with a wait staff. I've never had such poor service at a resort. Only one drink at the beginning of your meal, they never came back for refills, etc. Food poisoning. My wife got violently ill as did 2 other couples we knew of on the resort and another family that travelled there months before us. The on site doctor was a scam $250usd to try and send us to a hospital for "low blood pressure" until he realized I knew how to take blood pressure using a stethoscope. The village stores were so high pressure sales we didn't buy any souvenirs. It was an awful experience even for Dominican standards. Our Air Canada travel concierge set us up with a taxi to go in the city and we got scammed by the "safe driver" Two of our excursions were changed or cancelled and we didn't get our money back I am having to go through my credit card. The beach is so full there are no seats anywhere if you're not there first thing in the am. People save seats with towels even though you're not supposed to, this year any enforced. So people use one towel for pool side and another for the beach chairs and then go eat. FYI the beach is a 2 min drive in a golf cart from the hotel lobby. Entertainment is spread though the other hotel lobbies and stages and no one would tell us what was happening or where. They direct you to an app that just says "live music" The good - the water is beautiful and the smaller pools are great. The entertainment staff were very fun and engaging. This trip was so bad we are considering not traveling to DR anymore.

TripAdvisor users rated this property 3 out of 5

Wouldn't go back

Amy H (Wood Dale, Illinois) on Feb 13, 2024

The beach is so overcrowded it isn't even enjoyable. You are at least 2 feet from the next person if you are lucky. Horrible and I will not be back because of it. Also the liquor selection is pure swill. The pool was nice which is where we spent all of our time.

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