TripAdvisor Traveler Rating

This was my third time at Meliá. I have previously visited with family the last 2 years. This year, I decided to come on a solo trip to get out of my seasonal funk. I chose Meliá because I am familiar with the resort and it has stayed pretty consistent. This resort never disappoints. All the workers are very welcoming and kind. There is security everywhere which made me feel very safe while traveling solo. There are plenty of buffet and restaurant options with good food and drinks (and I’m a picky eater). I upgraded to the Level this time and had a butler, Eddie, who was very accommodating and helped me feel very comfortable and safe while I was traveling alone. He made reservations for me, arranged rides for me, and checked in with me on a daily basis. I very much appreciated his assistance. As I checked out, Jeisel was very helpful and nice. I highly recommend this resort for anyone traveling with family or by themselves. This would also be a great destination for couples. While I was here I visited the Spa for the first time and loved it so much I booked an additional massage. It was very relaxing and nice to treat myself. Exactly what I needed. Thank you, Meliá!

This resort has it all! We chose the Adults Only Level with Wellness inclusive and from the moment we arrived Juan & Eddy took personal care of us. It’s like the DYNAMIC DUO! They made sure we had the best dinner reservations and took us to each personally in a golf cart each night. They consistently checked in on us & communicated via WhatsApp which made it easy to ask for food/drink options while staying on the resort. I think the coolest thing is that they are very kid and will go out of their way to help you. Juan also looks like Tiger Woods ?? the DR version. This place is amazing! The grounds are immaculate and rooms are clean, well kept each day, mini bar stocked and definitely a great span of beautiful Bavaro private beach. Spending the extra to get the Level AO Wellness is worth it! We had massages included with our stay. I had opted to spend extra on the Wellness Unplugged Spa treatment at YHI and Yolanda was excellent and it was the refreshing recharge I needed after a long flight. If you have Level AO as an option, you have to stop by the Rooftop bar at nights to check out our new friend Victor G aka GMeister as he is like a walking catalogue of mixology drinks that are both delicious and potent with a beautiful artistic style of making them. His genuine good vibes made this trip special. I also have to give a big shout out to his partner in crime Digyna (sorry if I did not spell that right). The service at the restaurants MUOI featured delicious Asian fare which was our favorite but even better was the service at Randolfo stole our hearts with his constant renditions of Vincente Fernandez and was genuine and fun every time we saw him there or at Quimera for Level guests. Can’t forget about Juan aka MamaJuan a server at the restaurant who’s smile and lively entertainment and special blue drink are just awesome! So many awesome people we met on this staff it was hard to keep track of everyone’s names so if we forgot to me mention you I apologize but will try and show the love on the video I post via you tube. (shameless plug you can find my channel on you tube by searching “@javideos654”) We love the DR and would love to go back sometime again soon to this location. Melia Punta Cana Beach Resort AO Level Wellness gets ???? x100!

This is our 3rd trip back to this resort and we had another amazing time! Our concierge Bernardo was great! He made sure we had all of our food and spa reservations, and checked to make sure that we had everything that we needed. They also made some special surprises for my husbands birthday, which we really appreciated. We’ll definitely be back again!

Great hotel. Juan adbricoles was excellent. He was always around when we needed him. Very dependable. Jose was also very helpful. I enjoyed the spa. I had one problem with a hostess at the Mexican restaurant. I was able to get a hold of Juan and he rectified immediately

Stayed 10 days (Jan 23 - Feb 1, 2023) at Melia Punta Cana Wellness. We had about 14 friends/family there at different intervals throughout our stay. Definitely recommend upgrading to the Level if you can. It’s worth the extra perks. Rooms: We were in building 16 (1602) ground floor. Buildings are only 2 floors for reference. We had a nice view of the beach/ocean. Room was a bit dated but clean. Bathroom was decent with walk in shower and plenty room for 2. Only one sink though and limited counter space. Lots of hot water for showering. A/C worked well during our stay. King bed was comfy. Mini fridge was stocked daily and there is also snacks left daily. Pool: Separate area for Level guests with extra comfy loungers and palapas for shade. Nicely spaced so you didn’t feel like you were on top of one another. We did have to play the “towel game” in order to secure a spot each day. Although we saw many chairs with towels and no one using them for most of the day. Pool is large and a bit dirty at times with sand. It could also use a referb/painting at some point. Resort should have more rinse showers when coming off the beach, most guests washed their feet in the pool causing the excess sand in the pool. Pool bathrooms always clean and plenty of clean towels available. Beach: yes there is sea weed. Yes they do their best to clean it but it’s Mother Nature. I have found our last view visits to Bavaro beach that it’s become too commercialized and almost dirty. Plastic floating in the water. Plastic glasses scattered on the beach. Cigarette butts . It’s sad in a way and not sure who to blame. The tourists? Level: The Level building includes ala carte breakfast & lunch with a variety of menu items and was geared for more healthy options. We ventured to the buffet as well some mornings for breakfast and it was okay for egg/bacon options. The Level main floor bar offers coffee options and the ladies there make the best ever fresh pina coladas and coco locos. Not the usual frozen machine dispenser. These are made with a blender and fresh ingredients and premium liquor. The 2nd floor Level building offers “make your own” drink options and light afternoon snacks. Quimera roof top bar was our before dinner meeting spot and after dinner night cap. Views are spectacular. Bartender makes excellent fresh drinks as well. Make sure to try his fresh made Moscow mule or espresso martini. Our only complaint was the mood was a bit blah. Almost like elevator music playing. Would have liked to see some entertainment. Make it a bit more lively. I know they are trying to incorporate relaxation/wellness but I don’t think anyone would complain for some nighttime fun without having to head to the main lobby. Dining: Buffet as noted was okay but nothing spectacular. Barefoot was next to the buffet and they offered grilled hamburgers, french fries. nachos, chicken nuggets, ribs sometimes. Ala Cartes where all good with the Vietnamese the favourite for most of us. Our concierges were always able to accommodate our large group for dining when needed. Overall it was good. I would to the Melia return (maybe). I’ve been to Punta Cana many times staying at different resorts but have yet to find one I would return to. For comparison we went to Los Cabo in Dec 2022 stayed at the Riu Palace Cabo and would go back there in a heart beat. Lastly, remember the staff work hard long hours for minimal pay. Tip often. A little goes a long way. Think twice before you complain and how good in reality your life/living conditions are. Kindness goes a long way as well.