We were here for a week with two other couples. Eddie Solutions and Kerlyn Dominguez were there for us every step of the way. We could count on them for transportation, reservations, entertainment, and they definitely kept us laughing. When they were not on site, they still remained in contact with us and made sure we were taken care of. We will definitely request them when we return in the future.
Very accommodating and professional staff!
(Nassau, New Providence Island)
Jun 29, 2022
Emmanuel Peña, José Rosario and Williams Castaño were all extremely helpful in assisting with a very important matter! They were very professional and kind and my colleague and I are very appreciative of the efforts they made to locate our missing item that we misplaced on the hotel property. The hotel is also amazingly beautiful and worth the visit! Thanks again to these amazing staff members at Melia Punta Cuna Beach Resort! ????????
Jun 28, 2022
This was the third trip to the Meliá Punta Cana which is a huge resort actually encompassing three resorts. Our previous trips we stayed at the Meliá Caribe and each experience was awesome. This trip we decided to take a step up and stay at the Level adults only Wellness Resort. We could not have made a better selection. The ambiance, surroundings, food and most importantly the people providing you with the most incredible opportunity to relax.
The resort is huge and beautifully designed and maintained but getting around is absolutely no problem because of wonderful drivers like Jean Carlos Giron who was always there to get you where you wanted to be with a huge smile and answers to any questions you may have. A treasure of a find who always made the conversation interesting.
Once you are checked in the and are greeted by Jose Rosario and Gorge Acosta from reception you know everything is going to work out as they offer suggestions and answer any questions we have, always with a smile and a willingness to do more. There is also Jerfry Gex a concierge who’s smile regardless of the situation you present him with reminds how fortunate you are to have so many wonderful individuals willing to always go above and beyond as Jerfry did on many occasions.
As you explore the different amenities offered and dining options available you never have to worry about getting lost because of amazing workers like Alejandro Estrello who will literally go completely out of his way to make sure you get to your destination as often as it takes always with a smile and wonderful conversation. My wife and I look forward to returning and having our daily conversation with Jahazier Bautista from marketing whose captivating smile and interesting conversation was always a highlight of the day. Always ready to help and answer questions.
The room accommodation was outstanding and thank you to our wonderful house maid Antonia for always greeting with a smile and keeping the room perfect we loved the little personal touches you added every day.
Food was plentiful and delicious in every restaurant we ate in at the resort. We had most of our meals at the Quimera restaurant the breakfast, lunch and dinners were outstanding especially Tuesday special dinner the highlight of the trip. Just as important as the food at Quimera are the wonderful workers. From Yuleisy Mora one of the amazing receptionists for her constant smile and pleasant conversation and for remembering my coffee every morning. To Roselyn Ajo for her constant diligence and magnetic smile making sure we had everything we needed and always ready with a good laugh. I would also like to thank Alejandro from reception for his pleasant conversation and always making sure you have everything you need. The same is so true of Maria Marillo and Hilario Cedano both servers who make sure your coffee is fresh your food is exactly the way you want it and a huge smile and a wonderful dose of laughter. Moses Nunez another wonderful waiter who constantly made sure you had everything you needed and wanted at the moment.
Also waiting at the Quimera is the most wonderful amazing accommodating person you could ever want taking care of your family. Julio Gonzalez was our waiter for quite a few meals and his attention to detail as far as your needs are concerned is only out weighted by the fact he is just a remarkable person. He truly made each experience wanting us to simply create more. Simply amazing.
I have to mention the beautiful pool and beach area and how thanks to Byron Solar and Jesus Evangelista we never were without a cold drink a pleasant smile and conversation. Always willing to take the extra step to make sure you are comfortable.
One of the perks of staying at the Wellness Resort is you are assigned a personal butler. Our butler was Jose Acosta. He literally was a Godsend. He literally saved our vacation by picking up medication for my wife that without would have forced us to go home. Not once but twice. His constant inquiries making sure we were okay his incredible timeliness with completing any and all of our requests and his genuine concern was one of our most pleasant experiences.
The idea behind Wellness is to relax thanks to the beautiful resort and the incredible personal attention provided to you by everyone from maintenance to management we can’t wait to go back.
Great Holiday Spot
Jun 28, 2022
We had a great vacation at the Melia Punta Cana! Great service and amazing food. Joan Poueriet was our butler and he was amazing. Always around when we need him. Fish, buffet, breakfast, drinks, all were amazing! Sad to go home. Seaweed made the beach pretty bad but the resort made up for it! Entertainment staff was awesome! ..
Amazing Holiday - Butler Service excellent
Jun 28, 2022
Joan Pouerit is the best. Place was excellent but the service made it fantastic. I would recommend asking for Joan when you go to Melia Punta Cana Hotel. From beginning to end this place was spectacular! Everyone does their best to make sure you are pleased and having a good time.