Me and my husband we had a great time at Melia Punta Cana. Staff, food,services and program were perfect. Especially thank you to our concierge Darwin. He was always there for us to help, answer questions and book restaurants for a dinner. Massage was nice and relaxing. We will for sure be back.
Fab, relaxing and stress free
Hazel and Jude B
(Gourock, United Kingdom)
Sep 16, 2023
A haven away from stress of the world. We felt very well cared for and this resort hit the sweet spot of informality and attention to detail. There were signs of wear and tear and l would expect this resort to be planning a refurb soon.
Food quality was good not excellent, however l think the kitchen is hampered by the budget and access to higher quality products. From reviewing previous posts and based on my own experience, the quality has dropped but this did not impair my positive view of the resort and the staff. It may cause us to consider a different resort in the future as All Inclusive eating is a big part of why we travel to this style of property.
For value however l would recommend. Where there is no drop in quality is in the staff. All were fantastic, including ground staff working tirelessly in the heat. Please consider tipping them and offering water if you have the opportunity. The grounds are stunning.
A special mention to Jenfry our Concierge. He worked relentlessly to ensure we had the best trip possible. I believe he genuinely cares about his clients, highly recommend requesting him if you can.
Adrianna at the Level pool bar was amazing with energy, charm and humour. Best drinks ??
All together a fabulous trip. Thank you Jenfry and Melia ????
Sep 16, 2023
Amazing and relaxing spa service. Received 2 massages and the body scrub. Left feeling like a new very relaxed person. Everyone was very welcoming and the atmosphere was warm, inviting and tranquil. Would recommend.
Sep 16, 2023
We had a wonderful vacation at the melia punta cana beach hotel. We booked the level and it was perfect! Dona always took care of everything and we could enjoy the vacations even more. Thank you so much :-)!!!
(North Lawrence, Ohio)
Sep 15, 2023
Chose this resort based on being All Adult, Inclusive resort. Paid for the deluxe package, upon check in was up sold to The Levels. Disappointing as there was no real benefit of the added $600 to our stay. Unable to make reservations our first night as our arrival and check in was “too late”. Buffet option was average at best. Being lied to about the “tour” which was a membership presentation which wasted my honeymoon time was the lasting impression I will have associated with this Wellness Resort.