(London, United Kingdom)
Feb 23, 2024
Very helpful good service by Indira. Thanks for a nice meal and fun evening. Indira was helpful and attentive. You can rely on Indira to make sure your needs are catered for.
A reliable bright considerate person who checks every out.
Quick , thoughtful and compassionate.
The best resort you could choose to stay at.
(Halifax, Nova Scotia, Canada)
Feb 23, 2024
I've stayed at many all-inclusive resorts in the Caribbean including several Sandals but for the last four years with the exception of Covid travel restrictions I have been staying at this resort for at least a month at a time. The shows, activities, the rooms service and restaurants are excellent! My concierge Michael and Estefi at reception were always eager to help with booking restaurants etc. Marty (Mary) my maid was superb and Ramon at the beach bar was fantastic. He was comical and always hard working to serve up fantastic drink concoctions. The A La Cart restaurants are great. Book them immediately if you are only staying a week. My three favorites were the El Rancho for the steaks, Ikebana Japanese for the fun cooking show and the Rodizio for fine Argentine beef. I highly recommend this resort!!
Amazing Experience at the Japanese restaurant!!!
Feb 22, 2024
Fantastic dinner at the Japanese restaurant with Alberto as our chef!!!! He was wonderful!!!!! Food was incredible!! A lovely experience. Our waiter Marcos was amazing as well, on top of everyones needs!! Great team!!the buffet was wonderful as well!!
Nice mid priced family resort.
Feb 21, 2024
Arrived really late. At 2:30am. Front staff found rooms for our family which were close to each other which was great.
The rooms are a little tired and the beds rather firm but all within expectations.
The beach is fabulous. Several pools with most connected. The main poll was 6 1/2’ deep but others were shallower and kid friendly. Be sure to visit the water park, the most under-utilized attraction.
There were single lines at all of the bars. Most had single servers which usually meant a 10 minute wait for drinks. Great servers, always happy and accommodating.
Food was okay. Buffet food generally Luke warm. Raw bar had terrible service. Only allowed to order 2 entres at a time which took 50 minutes to receive. Japanese bar was great. Good show put on by Alberto.
Feb 21, 2024
Alberto was awesome at the Japanese restaurant.He made it fun and enjoyable for the whole Family.Wish we had more days here so we could come back to the Japanese restaurant again before going home. Was good entertainment and meal all in one.