TripAdvisor Traveler Rating

Location is far from everything, roads are really bad. Rooms are spacious but not soundproofed, you can hear every noise especially from the night entertainment. The room was not cleaned often and the bedsheets never changed in one week, they just made the bed. The gym lacks air conditioning, it’s impossible to work out as there are 40 degrees already at 7 in the morning. The beach is always full, there are not many umbrellas and all of them are reserved from very early in the morning. Don’t go to the Asian restaurant, it has very little of Asian and the sushi is inedible. Little value for the amount of money it costs. The Atlantic restaurant is really good and tasty though.

It was excellent. the food was amazing I loved the rice and beans. The entertainment was fantastic. Ludmilla was amazing. Best trip ever

We tried the stand up paddleboards and a girl named Ana , in sports, was very helpful. Eventually I gave up and went to the tennis courts/archery range section of the resort. Yep, you guessed it "Ana" was there by the time we got there. She was SO VERY HELPFUL ! Turns out I'm better at archery than paddleboards. Thanks Ana, we all appreciate your patience and directions !

well let start was first time in this new resort reading review suppose to be great but not true, the resort its new with not big problem ,main problem its full of cats maybe 30 or more they are all over the resort and people touch them and after they go to eat and touch food and other stuff very disgusting,they have working vultures people waiting near the buffet assaulting you to join membership which is useless , they even coming to the beach very annoying,the food was great but workers are not friendly at all,the big disappoint its the beach looks good only in some pictures but reality its a swamp full of dirt from rivers around very scary to swim you don't see anything , the pool are smelling so much with chlorine already pass by you can smell we where there for a week and i was so happy to leave,entreteinament at night was ok, drinks are the worse that i ever see it tasteless,very cheap comparing to cuba,room cleaning its a joke they just pretending to clean was some sand on the floor from first day and never bother to clean toilet was not clean full with hair when i get to the room, one positive thing was the water dispenser every floors and around the resort, they spray every morning with pesticide in the resort,they have rivers nearby and water smell so bad full with E.coli, i don't think i ever go back..

Just returned from a fabulous holiday for 11 nights with TUI. From start to finish we had such a lovely time. Flights were amazing and smooth no delays. Hotel was in a superb private location, was extremely clean and well maintained. Food choice was amazing and we visited 3 of the 4 al la carte restaurants which were lovely. Staff very friendly. The Caribbean is a very relaxed way of life which is what you need on a holiday. Lots to do if you wished to undertake always something happening. Micheal Jackson show was really good. Hotel had its own private beach which was beautiful. Rooms were lovely, showers were always warm and powerful. Lovely little coffee shop. Weather was lovely but don’t be disappointed with the odd downpour which pass as soon as they arrive. I will defo be returning with my family to this hotel. We didn’t have any issues with internet, to be honest didn’t want to always be on technology whilst away and didn’t have any problems when we did use. If I had to suggest something would be to perhaps have a few more tables and chairs within the entertainment area. We had a lovely time and I will return with my children. Highly recommend from my recent experience.