TripAdvisor Traveler Rating

We had an amazing vacation!!!! The Resort is beautiful. The staff is incredible. They are friendly, attentive, helpful, fun. At the Wet Deck Pool Diamond and Victor were amazing. They entertained and took care of us. They filled our week with laughs and happiness. Taman in our opinion was the best restaurant. We wished there was one more restaurant with a different variety of food. There are 2 asian restaurants. It would be great if instead of 2 there was a greek or spanish, italian.

We had a great trip at the W! We arrived during 30% occupancy and it was like we had the resort all to ourselves. We had read reviews that had us a little nervous, as we typically stay at more “food focused” resorts, but nothing to be concerned about. The food was mostly good and some definitely great. While the resort wasn’t packed we worried it might be a little too “sleepy” for our group. However, the activities team kept everything moving. We especially loved Diamond! He went out of his way to find us every day and ask about our goals for the day, experienced from the prior evening, etc. couldn’t have asked for better! We had great service overall. I will say there is still a language barrier with some, but everyone is definitely trying their best. The resort is beautiful and well kept. We would definitely come back again.

We had an amazing time at the W Punta Cana. The best part for us was the entertainment experience, Diamond kept the party going from the beach to the pool! The drinks were all great! Miami vice was my go to!

Dimond was absolutely stellar during my stay at the W Hotel. His service was exceptional from start to finish, and he truly went above and beyond to make the experience memorable. He was professional, attentive, and brought such great energy and positive vibes every time we interacted. It’s rare to come across someone who genuinely elevates a guest’s experience the way he did. Thank you, Dimond, for making our stay so special. The W is lucky to have you!

The resort is beautiful, the whole staff is very friendly and great in assisting you in any way possible. The only downfall to this all-inclusive resort is the quality of the food. Many of the dishes are bland and the quality of the meat are in the lower tier. The quality of the drinks were very good. Hopefully this downfall could be corrected soon.