Fairmont Le Château Frontenac reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

7193 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Welcome to the Disneyland Hotel- crowds crowds crowds

mlsf2022 on Jul 03, 2022

If you like staying in a touristy area with tons, i mean seas of crowds, this is for you. We would rather have stayed in a five star hotel outside of old Quebec and come in to visit one day and then get out. The crowds at this hotel are ridiculous. If you want interconnecting rooms, they change you an extra $50 a night. They supply no free waters for the rooms but housekeeping did keep the room tidy. The tiniest bathrooms ever!!! Did I mention that There are tons of crowds everywhere? Our best night was when we left old quebec for a dinner. If we could redo the trip, we would visit Old quebec for a 1/2 day and stay somewhere else - in a different area. Not our cup of tea.

TripAdvisor users rated this property 2 out of 5

disappointing

Letsgo49 (Baltimore, Maryland) on Jul 02, 2022

Arrived early (aeoubd 1:00pm and was told the room was not ready but they would put a rush on it. Unfortunately, they did not and hours later at 4pm (guaranteed check in time) we were told the room was not ready and they could not even tell us when it would be, but we could have a cocktail. Very frustrating.

TripAdvisor users rated this property 4 out of 5

A beautiful hotel, but is it overpriced for the view?

Darrell S (Trenton, Canada) on Jun 30, 2022

I attended our national conference at the Chateau Frontenac in Quebec City. It is a gorgeous hotel and well steeped in history. However, our view was not great, mainly other parts of the hotel and overall I think even with company corporate rate, it is hard to justify the cost.

TripAdvisor users rated this property 3 out of 5

Good location

mom2rk (New Jersey) on Jun 29, 2022

Being in Quebec City, we decided that we must stay at this iconic hotel. Service staff were great, everyone was nice and friendly. We booked the Signature suite after seeing on the hotel site how small the Deluxe rooms are. We are glad we did the Signature suite. Very roomy and bright. We had great views. For the price of the hotel it was very disappointing that the room came with no water or slippers. I was expecting at least 1 or 2 bottled water a day. We ate at the breakfast buffet one day. Food was mediocre at best. Breakfast room did have great views. Overall impression, stay here for the historic hotel but amenities are lacking and food is subpar.

TripAdvisor users rated this property 5 out of 5

History and Grand Design at Fairmont Le Château Frontenac

Paul_Har (Arlington, Virginia) on Jun 29, 2022

From the impeccable service, the well-appointed guest rooms, and the historic location overlooking Old City, the Fairmont Le Château Frontenac will dominate your travel memories. The impressions begin once you make the turn from Rue St. Louis under the stone arch entryway, and accelerate upon entering a lobby steeped in Old World sophistication and charm.

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