TripAdvisor Traveler Rating

We stayed with friends. The hotel is very large, beautiful and clean. For the restaurants, you have several choices. The buffet is fairly classic, but we always find something to eat. Too bad there wasn't much fruit. The room was large, clean and quiet. The beach bar was our favorite place, especially in the evening. The bartender, Balthazar, offered great service, was super nice, always smiling, we loved him. The driver Fernando Mujales was the one who took us to our room on the first day, he explained every place in the hotel to us, he was very kind and very funny. We enjoyed our conversations with him - he's very friendly. The entire staff is very smiling and friendly. The only drawback of the hotel is the beach, which is not very beautiful.

Chef Juan and Chef Amilcan were very friendly and the food the cooked was amazing and tasted delicious. All of the restaurants dinners were amazing and the stay was great. Amazing service from everyone one we interacted with. The server Candido for lunch and breakfast buffet is really nice and makes us feel welcome everytime.

We ate at L'ATELIER the French restaurant at Blue Bay on our first night. The atmosphere, food and service were first class. Juan head chef and team delivered an excellent meal the beef fillet with lobster was the first class. Service and advice on the menu from Alfredo was much appreciated. A great start to our holiday after the delayed flight.

Way better than expected based on all the bad reviews. Our room was in building number 6 and while it is true that it is a bit dated, nothing was wrong with it, room was clean, ac was working, no mold or stench. All the employees are very nice and helpful. The resort is big so there is a lot of walking (from building to lobby and more from building to beach). The beach is not great as we expected, water is clearer at other resorts, but you can just walk a bit and swim there. Food is good, especially breakfasts and our favorite a la carte restaurant was the French one, our compliments to chef Juan! Also a lot of wildlife at the resort, very cute.

This budget friendly resort blew my expectations away. I was impressed with the whole resort, from the natural settings to the well appointed facilities. We were treated like family and you could tell each person who works here takes pride in their work. While the rooms could use a little refresh, everything was clean, comfortable, and in working order. The entertainment staff worked overtime to make sure everyone was having a good time. The restaurants were top notch, especially the French restaurant. A special kudos to Alberto, Oswaldo, Juan, & Amílcar! We will most defiantly be back.