TripAdvisor Traveler Rating

We've stayed at Delek Holbox several times over the last 5 years, and somehow it just keeps getting better. While the hotel has changed ownership a few times, we're so glad that many of the longtime staff members have remained. Their warmth, professionalism, and genuine hospitality are a big part of what keeps us coming back. A special thank you to Angel, Kenny, and Manuel, who consistently go above and beyond to make every stay exceptional. We'd also like to recognize Ricardo, who is a fantastic new addition to the front desk. He was welcoming, attentive, and made us feel right at home from the moment we arrived. This visit was especially memorable because the hotel hosted a Wellness Day, and we had the opportunity to participate in a traditional Mayan Temazcal sweat lodge ceremony. It was an incredible experience—authentic, peaceful, and unlike anything we've done before. It was such a thoughtful addition to an already amazing stay. The property itself is absolutely beautiful and impeccably maintained. From the lush grounds to the serene beachfront, every detail reflects the care and pride of the staff. Delek Holbox continues to exceed our expectations, and we can't recommend it enough. We already look forward to our next visit in a few weeks.

Stayed at Delek Holbox in mid-March and had an incredible experience. The hotel is absolutely beautiful, with spotless, well-designed rooms and exceptional service throughout our stay. The beach area is truly the highlight—stunning, peaceful, and perfectly maintained. A special thanks to Gabriel, the manager, who was always attentive and made sure we had everything we needed. We felt genuinely well taken care of. We will definitely be returning soon—highly recommended!

We’ve had a lovely time. The staff are outstanding especially Hector, Carlos and Zu!! Breakfast service was nice. Good coffee and peaceful energy Looking forward to great Margaritas by the pool.

stayed 7 nights during NYE, overall average experience. Staff was nice but very inefficient, had to ask everyday for someone to do my room after 4pm because the room had not been done, Every single day. Shower pressure was low, toilets would need 2-3 flushes to flush. My Sea view room that was more expensive was smaller than a normal room of my friend. Horrible smells at various areas in the hotel. I kept coming back to the lobby, explaining every issue, hoping they would find solutions, nothing. At the end of the trip, after spending 7 days, I asked if the room was booked after my stay, they said no. I then asked if I could push the checkout of 3 hours until 3pm (I supposed it would be okay, since they never do the rooms before 4pm anyways lol) . They asked to charge me an extra 50 dollars. After I mentioned to them all of the above issues. No commercial gesture. The food wasn't great, service was particularly long. There are much better hotels to stay at if you come to Holbox.

What a fantastic place. This place has a beautiful beach bar, live music and the most amazing sunset views! The staff is very friendly, room view was perfect over seeing the ocean.