Overview
Ventus at Marina El Cid Spa & Beach Resort is the next generation of the El Cid Family of resorts, offering exceptional service and singular attention to detail in a luxury setting promising the perfect vacation escape. Experience breathtaking surroundings, elegantly styled rooms and world class cuisine that makes for an unforgettable getaway.
Indulge yourself with oceanfront accommodations and Platinum Club Level service including personalized check-in, private butler, special in-room amenities and use of an exclusive lounge with VIP services.
Resort fees include
- Basic Wi-Fi for 2 devices per room
- Late check-out for 2 hours after the check-out time (upon availability)
- Transportation between Hotel Marina El Cid Spa & Beach Resort, Ventus at Marina El Cid Spa & Beach Resort and Ventus Ha at Marina El Cid Spa & Beach Resort
- Access to the gym
- Concierge services
- Resort Credits for Spa Treatments and Products, Romantic Dinner, Marina Services, Retail Outlets, Pronatours Excursions, Day Pass and Room Upgrades.
- Credit amounts are neither transferable nor refundable, cannot be redeemed for cash and only one credit can be used per every purchase. Not valid in conjunction with any other promotions or discounts. The Hotel's Terms and Conditions apply and are subject to change.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
15 h
Check out
12 h
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 murphy bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 murphy bed
- Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Turndown service
- TV
- 1 king bed, and 1 murphy bed
- No more than 4 guests in the room
- 1 king bed, and 1 murphy bed
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with shower only
- Pillow menu
- Smoke-free
- Aromatherapy menu
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Turndown service
- TV
Platinum Club amenities include:
- Guaranteed Ocean View accommodations
- Top-of-the-line extra comfort beds and linens
- Dedicated check-in and checkout areas
- Reservation of palapa huts on the beach
- Butler service
- Pillow menu
- Welcome fruit basket & wine bottle
- Late checkout (3:00 PM), subject to availability
- Turn down service
- Petit Four upon arrival
- Room aroma menu
- Bathrobes and slippers
- Umbrella
- Beach bag
- Scale
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV, newspapers and books)
- 2 double beds, and 1 murphy bed
- Pool view
- No more than 5 guests in the room
- 2 double beds, and 1 murphy bed
- Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Turndown service
- TV
- 1 king bed, or 2 double beds
- Ocean view or Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view or Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Pillow menu
- Smoke-free
- Aromatherapy menu
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Turndown service
- TV
Platinum Club amenities include:
- Guaranteed Ocean View accommodations
- Top-of-the-line extra comfort beds and linens
- Dedicated check-in and checkout areas
- Reservation of palapa huts on the beach
- Butler service
- Pillow menu
- Welcome fruit basket & wine bottle
- Late checkout (3:00 PM), subject to availability
- Turn down service
- Petit Four upon arrival
- Room aroma menu
- Bathrobes and slippers
- Umbrella
- Beach bag
- Scale
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV, newspapers and books)
- 1 king bed, and 1 murphy bed
- Ocean view or Oceanfront
- No more than 5 guests in the room
- 1 king bed, and 1 murphy bed
- Ocean view or Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 5 guests in the room
- Balcony
- Bathroom with shower only
- Dining room
- Living room
- Smoke-free
- Two bathrooms
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Turndown service
- TV
Platinum Club amenities include:
- Guaranteed Ocean View accommodations
- Top-of-the-line extra comfort beds and linens
- Dedicated check-in and checkout areas
- Reservation of palapa huts on the beach
- Butler service
- Pillow menu
- Welcome fruit basket & wine bottle
- Late checkout (3:00 PM), subject to availability
- Turn down service
- Petit Four upon arrival
- Room aroma menu
- Bathrobes and slippers
- Umbrella
- Beach bag
- Scale
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV, newspapers and books)
- 1 king bed, and 1 murphy bed
- Ocean view or Oceanfront
- No more than 5 guests in the room
- 1 king bed, and 1 murphy bed
- Ocean view or Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 5 guests in the room
- Balcony
- Bathroom with shower only
- Dining room
- Living room
- Smoke-free
- Two Bathrooms
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Turndown service
- TV
Platinum Club amenities include:
- Guaranteed Ocean View accommodations
- Top-of-the-line extra comfort beds and linens
- Dedicated check-in and checkout areas
- Reservation of palapa huts on the beach
- Butler service
- Pillow menu
- Welcome fruit basket & wine bottle
- Late checkout (3:00 PM), subject to availability
- Turn down service
- Petit Four upon arrival
- Room aroma menu
- Bathrobes and slippers
- Umbrella
- Beach bag
- Scale
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV, newspapers and books)
- 1 king bed, and 2 double beds
- Ocean view or Oceanfront
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Ocean view or Oceanfront
- Minimum 1 adult, maximum 6 adults
- Maximum 5 children
- No more than 6 guests in the room
- Balcony
- Bathroom with shower only
- Dining room
- Living room
- Pillow menu
- Smoke-free
- Three bathrooms
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Turndown service
- TV
Platinum Club amenities include:
- Guaranteed Ocean View accommodations
- Top-of-the-line extra comfort beds and linens
- Dedicated check-in and checkout areas
- Reservation of palapa huts on the beach
- Butler service
- Pillow menu
- Welcome fruit basket & wine bottle
- Late checkout (3:00 PM), subject to availability
- Turn down service
- Petit Four upon arrival
- Room aroma menu
- Bathrobes and slippers
- Umbrella
- Beach bag
- Scale
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV, newspapers and books)
- 2 king beds, and 2 double beds
- Ocean view or Oceanfront
- No more than 8 guests in the room
- 2 king beds, and 2 double beds
- Ocean view or Oceanfront
- Minimum 1 adult, maximum 8 adults
- Maximum 5 children
- No more than 8 guests in the room
- Balcony
- Bathroom with shower only
- Dining room
- Living room
- Smoke-free
- Four bathrooms
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Turndown service
- TV
Platinum Club amenities include:
- Guaranteed Ocean View accommodations
- Top-of-the-line extra comfort beds and linens
- Dedicated check-in and checkout areas
- Reservation of palapa huts on the beach
- Butler service
- Pillow menu
- Welcome fruit basket & wine bottle
- Late checkout (3:00 PM), subject to availability
- Turn down service
- Petit Four upon arrival
- Room aroma menu
- Bathrobes and slippers
- Umbrella
- Beach bag
- Scale
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV, newspapers and books)
Amenities
Beach
Mercado de Dolores
Front desk
Ile de France
Lobby
Main pool
Mercado de Dolores at dusk
Mercado de Dolores restaurant bar
Platinum lounge
Pool bar
Pickleball
Location
Reviews
TripAdvisor Traveler Rating
Great family trip!
S D on Mar 28, 2026
We recently stayed here as a family and had a really great experience overall. The resort itself is beautiful, clean, and well maintained, and there was always something to do for both the kids and us. What really made the trip stand out, though, was the service. David, Jesus, and Alberto were always available, super friendly, and genuinely made things easier for us, whether it was helping with reservations, checking in on us, or just making sure we had everything we needed. The food was solid across the board, and the staff throughout the resort were welcoming and hardworking. You can tell they take pride in what they do. Overall, we had a memorable trip and would definitely consider coming back. Big thanks again to David, Jesus, and Alberto for helping make it such a smooth and enjoyable stay.
Read this is planning to come with young kids
pinkclogs (Colchester, United Kingdom) on Mar 27, 2026
Still currently here but wanted to write this review based on my stay late March 2026. Resort was very busy at that time so bare this in mind Negatives: Resort is very busy and, unless you wake up early and go down to the pools before breakfast, you will struggle to get sunloungers There is a limited amount of shade around the pool - some big umbrellas but unlike a lot of other resorts (that have an umbrella between 2 or 3 loungers) I find it is really hard to get a decent shade / sun ratio. Staff are really bad at sorting out problems if the error / mistake is that of the resort. You get blank stares and almost a “computer says not” attitude At the teppanyaki show my 4 year old daughter got splashed with a spray of hot oil, burning her cheek (luckily was cold so rest of her covered in my cardigan, and I appreciate it was a complete accident). I took her out immediately to try to get the burn in cold water. Had to ask for ice. Beyond asking for our room number (I assume for some kind of accident form documentation) there has been no follow up or checking from the management as to her wellbeing. The evening buffet is an absolute disgrace a the management should be ashamed. For such a massive resort there is ONE buffet available for the three hotels. And that has a tiny selection of food. We have queued for up to 40 minutes to get a table. Then my son had to queue for 20 minutes to get some pasta. Very poor selection for kids (stodgy pizza, some chips and hot dogs. Decent crepes for pudding to be fair). I have been so so many all inclusives and this is the smallest selection of food for the size of the resort I have ever experienced. When it’s this busy they need to open at least 2 more buffets. Yes, there are à la carts you can book, but unless you are a millionaire timeshare member you will struggle to get any table that’s not super early or late. Not ideal with young kids. Very hard sell on the timeshare. They offer you “discounts” on various things if you sit through the presentation, which lasts longer than they suggest and the sale much more forceful than they promise. Had to give them a few home truths on the downsides of their resort for them to finally agree we wouldn’t be parting with our money. Just say NO. It’s not worth the savings. If you are expecting really good quality evening entertainment that you can sit and chill and watch don’t come here. The convention centre is far too small for the number of guests, and the few times we went people had to stand 5 deep at the back to watch a pretty poor quality show. Pros: Pools are great, when you can get a lounger. Clean and heated to the right level. Even have some very heated shallow hot tub pools. The food quality (despite my moaning about the evening buffet offering) is good. Could do with offering more for younger guests tastes, but what they do have is good. Breakfasts are by far the best offering, and they have Prosecco available too! Room service includes bottles of wine if requested A good selection of cocktails Rooms have super comfy beds and are really smart in terms of interior. Overall I won’t be returning. Trying to give an honest and balanced review of our experience after 1 week, with a further week to go. Don’t get me wrong, we are enjoying our holiday in the sun, but kind of wish we had been more informed prior to booking a could have chosen a place that better met our family’s current requirements.
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