Wow! What a great stay. From my check in experience to our room was phenomenal!! Thank you Karina for your beautiful attitude! You definitely deserve a raise! I will be back in a few weeks for a couples trip!
Great place for a family reunion
Sep 22, 2023
My extended family stayed there for my Aunts 80th birthday party! The pool was amazing and the location was lovely. The staff was also very helpful as well. Tristan especially went above and beyond to get my husband and I transferred to a suite for the last night of our stay! What a wonderful time!!!
Thank you Christian!
Sep 22, 2023
Stayed here because of a work conference onsite. The resort is nice. Amenities are good, the building I stayed in was a little dated. I have to point out that there was a mix up between the resort's event planning and the shipping & receiving department because I was told a package from my employer did not make it when it was there all along. I have to give a huge shout out to Christian in Guest Services, he worked endlessly trying to locate it for me, while also doing is other responsibilities. I can't say enough good things about the customer service he showed to me.
Great service by Laura and Diante for our event - thank you again!
Sep 21, 2023
Great service by Laura and Diante for our event and hotel room reservations. It was a bit complicated because of time zones and internal process but these guys made it happen. Thank you again. Looking forward to the event.
Renee Stauffer is amazing!
Sep 18, 2023
I called to ask a question about my upcoming trip and what I got was an amazing experience!! Renee Stauffer was the person on the other end of the phone and her customer service was nothing short of amazing! She made sure to get us booked with amazing prices and even made a little magic happen so our family can have a trip to remember! I am so happy to bring our two girls here in two weeks!