Catamaran Resort Hotel and Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

7033 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Birthday/Anniversary getaway

erin g on May 18, 2024

Everything was magical and tropical! The room was luxurious! The ocean view was spectacular and the food at the Oceano was incredible! The spa was the best I’ve experienced! Best full body massage! The birds were a cool addition along with the coy pond! You can rent a boat! Flowers everywhere! We will come back! ????

TripAdvisor users rated this property 2 out of 5

Unprepared room, slow response, room cleaning issues.

drmichaelfenske (San Dimas, California) on May 18, 2024

Recently went to San Diego for my Anniversary weekend with my wife and decided to stay at the Catamaran Resort. When we got to our room we found that the cabinet door to the minifridge area was partially disassembled and sitting out in the walkway. We then went to the restroom and found the toilet seat completely disconnected from the toilet. We contacted the front desk who said they would take care of it. We waited 45 minutes before calling the front desk again and being told they were sorry and would send someone promptly. After another 45 minutes (and us really having to use the restroom after our long drive) I physically went to the front desk to let them know that I had spent a lot of money for this reservation. They apologized and offered us $100 credit at the Hotel restaurant or room service (which we had no intention of using). Instead they offered half off one of our nights. The toilet was still not fixed when we left for dinner 20 minutes later. Later in the weekend their room service knocked at the door to do room service at 10am while we were still getting ready to go out. This felt early but ultimately it was understandable. However, after we left a few minutes later they never came back to bring new towels or anything until 5pm that evening when my wife were back in the room discussing dinner plans when they did not even knock but just let themselves in. It was an awkward exchange wherein we were reprimanded that we didn't have our "Do not disturb" door sign up. We expressed that we would just leave so they could turn over the room. When we got back to the room a few hours later after dinner we saw that nothing had been done. No new towels etc... The beds were also really hard and left me kind of sore in the mornings. Honestly, we paid WAY TOO MUCH money for the quality we recieved. Additionally, I get it's an industry standard but the "resort fees" are a scam to make the rooms appear cheaper at first glance online. They also charge an additional nightly parking fee on top of rooms, resort fees, and taxes. Even after they cut the cost of one of the nights in half it still felt overpriced. Honestly, I would probably recommend considering one of the other resorts in the area.

TripAdvisor users rated this property 5 out of 5

Best Massage ever

Jen M on May 17, 2024

Christina B. Did an amazing job with my massage! She knew exactly how to work through my toughest areas that were the tightest. I didn’t have to say anything and she knew what to do. I usually walk away from a massage feeling like I still need my stress areas worked through. But not with Christina. Can’t recommend her enough!

TripAdvisor users rated this property 4 out of 5

Tropical Vibes and Sunshine

GreenEyedWiGirl (North Carolina) on May 17, 2024

Catamaran Resort and Spa is located on and with direct access to Mission Bay and within walking distance to the Pacific Ocean beach area with restaurants, bars and shopping available. There is a tropical vibe throughout the complex beginning with the lobby and extending out to the grounds with multiple koi ponds, turtles, birds of paradise, palms along with numerous other tropical plants and fauna as well as several species of ducks and parrots. We loved the chaise chairs with accompanying umbrellas on the grassy area near the beach. It provided a very relaxing vibe with great people watching.  The staff was kind and accommodating. We were routinely greeted by all staff when walking around the complex.  Carmen with Oceana Coastal Kitchen and Bar was especially accommodating. She was attentive and quick to respond to our large groups' ongoing requests for drinks and food, always with a smile. Our room overlooked the pool area. At peak pool times we could hear muffled pool noise from children but at night it was peaceful.  The room was spaceous and clean with a large balcony complete with a small table and two chairs.  We appreciated the bathroom sink and mirrors were separate from the shower and toilet area, making it much easier for two people to get ready simultaneously. Lava Java, the lobby coffee shop, was great.  Coffee made to order as well as a selection of pasteries, wraps, fruit cups, yogurt, and other assorted beverages to purchase. Service at the Oceana Costal Kitchen & Bar was always great.  Ambiance was lovely at night with fire pits and torches lit.  The only drawback was the constant flow of foot traffic through the area. It was very distracting and took away from the intimate feel they were trying to create.  It felt like a public freeway to the beach with some people bringing large strollers and bicycles through the narrow walkway. Overall, our stay was great in part due to the staff, service, tropical ambiance and location.  The only drawback was the main gathering area at night being overtaken with foot traffic distracting from the intimate feel. Perhaps a pop evening bar with seated fire pits and torches could be nestled within the inner building complex giving guests a more private area to gather and enjoy the tropical gardens,without the distraction of the general public using the area as a pass through.  ?? The lobby, Oceana restaurant, Lava Java as well as the pedestrian walkway to the beach area are handicap accessible for wheelchairs, walkers and canes.  We visited in April 2024 as part of a work retreat so I am unable to review specific aspects such as parking and resort fees.

TripAdvisor users rated this property 5 out of 5

Renee is exceptional!!

Jeri Lyn M on May 15, 2024

5 star! I called snd spoke with Renee about securing a reservation for myself & 2 granddaughters in July. She was beyond helpful and you could tell she truly wanted us to have a trip of memories. Suggesting the hotel restaurants and various sights around our location. She made me excited for this trip!

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