TripAdvisor Traveler Rating

Our visit to see the birds was truly a highlight of our San Diego trip! Grace, one of the trainers, introduced us to each of the birds and had them perform some of their tricks. The birds were so beautiful and so much fun - each with their unique personality. I particularly loved the happy birthday song! Grace clearly loved working with them and they clearly loved her! I learned a lot and enjoyed every minute. While we’re not staying at the Catamaran Resort this trip, I will make a point to stay there on our next visit!! Thank you, Grace! A feel-good moment!

Grace did a fabulous job of showing the parrots. Clearly she has great affection for the parrots which they reciprocated. Ground were nicely maintained and goldfish were well behaved. She was terrific and enthusiastic toward animals and humans.

We had the most marvelous time at the hotels bird demonstration! Grace, who is a bird trainer and caretaker, gave us a wonderful 30 minute demo with the birds, answered all our questions and entertained us. The hotel itself Is lovely, highly recommend staying!

Well , what can I say but we booked for 4 nights and left after 1 night and went to a real 4/5 star hotel. This hotel is so disappointing - it’s a low grade motel not a 4 star hotel. The staff are lovely but the room was really poor! Mould, broken and poorly laid tiles, rusting mirror, broken toilet seat and just so old fashioned - and that’s just the bathroom! The room was no better - tired, dark, wall paper peeling off, no room for one side of the bed and a safe that was unable to work and the hotel just said sorry and offered a safe in reception. Outside - The patio doors were filthy! Thank god we had an amazing travel counsellor back home to sort it all out as if we didn’t - The catamaran would have ruined our whole month to the States. It’s a motel and for those reading this from the UK - it’s your worst nightmare travel Lodge for the money of a Hilton / Marriott!!

Don't be fooled by the 5 star reviews. This place is coasting on its view of the bay. We had the same problems as all of the other negative reviews here, to name a few: - first room they put us in was an 80s style double queen with an extremely old kitchen and a view of the parking structure (we asked to change and paid more to get a much nicer king bed with bay view) -housekeeping never came -Sheets kept coming off bed -Our Room right above restaurant so lots of noisy, screaming kids ( be warned there are a TON of kids at this hotel and it's not that big of a place, the pool and hot tub were unusable because of this) - got woken up at 7am Sunday morning by the Smoke alarm in a neighbors room that you could hear for hours (and no one working in the restaurant addressed it, although they could clearly hear it) - No full length mirror -No do not disturb sign -Not hot water in the shower, it was lukewarm and then got colder -Burn holes in carpet