Kona Kai Resort & Spa reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

1948 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Favorite Vacation

LynnZam on Jul 02, 2022

I was nervous about taking a solo vacay as it was my first. The staff here were friendly and informative and I had a wonderful time and I’m planning to come back. The massage and facial I got here are in the top of the ones I’ve had… don’t miss that opportunity!

TripAdvisor users rated this property 5 out of 5


Departure64267529299 (San Diego, California) on Jul 02, 2022

After a long day of driving on the road to heaven is Kona Kai!!! Shannan was great and efficient. She knew we wanted to get to our room quickly. The big guy in the lobby new we had a day, so he got us water while waiting but was very hospitable. The resort was an out of this world experience. Clean, fun and the team they have at this place was amazing! We saw the big guy again at the boardwalk and again, so friendly, nice and come to find out he’s only been there for a month. He’s like the Samoan teddy bear! He is also the best with recommendations in the area. Overall, the team, the ambiance and the hospitality was phenomenal. See you soon, San Diego!

TripAdvisor users rated this property 5 out of 5

Excellent resort

JayE814 on Jun 28, 2022

Friendly and accommodating staff. Excellent food served by competent and professional waiters and waitresses. The food was so good.... Excellent drinks poured stiff! So happy with our choice to stay here. Conveniently located about (15~20min) from everything we wanted to see/visit. Grounds are really well maintained and secure. Did I mention friendly staff? Would definitely recommend and we will be coming back.

TripAdvisor users rated this property 5 out of 5

Amazing Anniversary Celebration and Truly Hospitable Stay!!

K4648KIjohnb on Jun 28, 2022

We had a wonderful time as we celebrated our 9th Anniversary at Kona Kai resort and Spa. The property was beautiful and maintained well. The staff was wonderful, courteous and helpful. All our expectations were met and then some. We stayed in a Junior Suite with fireplace, that had a beautiful view of the marina, wonderful fresh-air breezes every morning, with picture perfect night views of the beach and yacht harbor. We will definitely be back again!!

TripAdvisor users rated this property 4 out of 5

Amazing venue and views all over, service not the best

Salty_Sailor_33 on Jun 26, 2022

At the end of shelter island is this amazing resort, that if you squint hard enough you’ll swear your in Hawaii. Rooms were clean and beautiful. Vessel the in resort restaurant served amazing food and had nightly live music, couldn’t of asked for more. The bad. The adult pool area and bar I believe is called the Paloma is an amazing setting but the bartending was extremely slow and took upwards of 45 minutes to get a drink. Jason one of the bartenders was rude and clearly doesn’t like his job very much. He was visibly perturbed when taking orders and definitely put a damper on the day. I would recommend increasing bar staff on high volume days in the future.

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