Kona Kai Resort & Spa reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

2503 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Beautiful Suites

Stella D on May 14, 2024

We had a bit of a hiccup with our room but it was resolved and the staff was very helpful and polite. The suite we had was gorgeous and added to the overall experience. The customer Service alone keeps us coming back. Thank you so much Zachary, Enrique, and Ray!

TripAdvisor users rated this property 3 out of 5

Watch out - you'll get nickel and dimed for an average experience

ayschucks2024 on May 14, 2024

DO NOT let your kids play with the stuffed animal dolphin waiting for you on your bed. There is a tag with size 8 font that tells you it costs 25 dollars that my kiddo noticed after we left. Everywhere we turned there was some hidden charge. "Hey we have smores for you at night." Arrive at the front desk and they tell you it costs $25 and now you have to break your kids heart. Way to go hotel.

TripAdvisor users rated this property 3 out of 5


rosecroft2007 (San Diego, California) on May 13, 2024

Be warned, no valet, no bellmen, no real lobby or front desk, VERY basic hotel, maybe 3 stars, but ONLY because it’s in the bay!! (Just make sure you get an upper floor view room! Eat somewhere else, and avoid the spa! Other than that Et!!

TripAdvisor users rated this property 4 out of 5

Quick staycation

nanacoug on May 13, 2024

This property was very beautiful and there was a lot to do. Most of the additional fees charged to me at checkout were not clearly advertised, but still I found the overall value worth the vibe of the resort

TripAdvisor users rated this property 5 out of 5

Kona Kai Experience

Jack M on May 12, 2024

Excellent service, friendly staff, immaculate rooms, what more can be said. Went to San Diego for daughter’s college graduation and found Kona Kai. The area was beautiful, access to SDSU was easy, attractions in area were plentiful. Will return!!

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