TripAdvisor Traveler Rating

Just completely sub par. Not enough towels or soap. Crummy pillows Nice view with dirty windows. No free water in room. No place to buy sundries. The one thing it does have is location. Walkable to the Bill Graham civic auditorium and Oracle Stadium, the Metreon and SF MOMA.

Carlton and Anna are always very professional when I come and make my stay amazing! The make me feel at home and I’m always on the road. I recommend anyone to stay here and meet them! The rooms are great and the food is amazing!!! I stay here every time I’m in San Francisco

Overall, the hotel has nice amenities and the staff were all great. The rooms are a bit outdated and our room had a leak that soaked the carpet during our stay. They switched our room quickly, but it happened around 9pm after our daughter was asleep. Breakfast is $35 per adult and $25 per child. Granted there is a $35 credit per day that you can use toward restaurants, but the price does not match the buffet. This is also not a good part of town. There is lots of noise at night from people who are outside on the sidewalks, as well as a lot of urine on the sidewalk . We stayed here for a conference. Otherwise, I would not stay in this area.

To be honest I read the reviews of this hotet and was not sure if I wanted to stay here. The reviews about the location where incorrect. (poor area) When I arrived at this hotel I was greeted by Bellmen that instantly helped us with our luggage and directions to the Lobby. The front desk was so helpful. My reservation was under my name and I had just lost my ID (previous post). Marvis the front desk clerk told me no worries just call Expedia and they will add your wife to the account. I did just that. And what I thought was going to be another travel nightmare was made easy by a great front desk. My wife was then helped on check in by I think Alexa she was amazing providing waters and an early check in. Even the Manager stopped by to see if things were going ok his name was Kenta. All I can say is from the front desk to the room and even the bar tenders. This was and continues to be a Five star experience. We even extended another night just to enjoy the hotel. Parc 55, the 5 should stand for 5 star service times 2. We will be back. If you have a choice this is your hotel.

This hotel is very nice, clean, room size is very comfortable. The reason I am coming back is because from front door to room service they are excellent. I have to recognize Katie from Cable 55 restaurant in the hotel. My Man and I stayed Friday-Monday and enjoyed breakfast every morning at Cable 55. Katie provided such excellent service we felt like we were the only ones in the restaurant. Katie was very attentive, personable and diligent when it came to our dining experience. We look forward to seeing her upon our return. Ask for Katie!!