TripAdvisor Traveler Rating

Hotel Great Service and Great Location to Fisherman's Wharf Restaurants and Retail Shops. The Breakfast is so amazing so many delicious options of food drinks and pastries worth the stay ?? ??. Parking is also a plus very secured and perfect access to the rooms from the elevator this was just an added bonus very safe and convenient. We had a Pool View and a view of the City waking up every morning was great vibes. RIU we will be staying here again highly recommend.

The hotel was excellent, in the perfect spot for us to explore this beautiful city We were on our holiday to celebrate our 40th wedding anniversary and this experience made it very special

We arrived after a brutally long travel day to find the hotel very accommodating. When I booked the hotel, I saw all the excellent reviews and now I know why...It is literally 10 minutes to Pier 39, Ghiradelli, the Buena Vista, other fun shops AND there is a Trader Joes one block away and a Walgreens 3 blocks away. The cable car stop is on Hyde (near Ghiradelli) and we were able to walk to North Beach (20 min) to dinner. Honestly, it's so convenient and safe. PLUS they include an awesome breakfast buffet with your room. Not the sad muffin and stale coffee...no..this is fresh pastries, fruit, charcuterie, eggs, homefries, nutella, pancakes and very strong coffee. The only downside is the water pressure and the tiny toilet room :)

I stayed here with partner and his sister end of last year. I came back for my mother’s birthday so I took her with my brother and niece. We book two rooms. Unfortunately, our rooms are nowhere next to each other, but we were on the same floor. Their room faces the pool, so it’s noisy with people shouting and running around. The room still smells musky. When my brother and I went to our room, the stench is stronger so I had to take my air freshener from my car just like the last time to mask the scent off. The check-in process is slow. Our first night, our 2nd room’s shower did not have any water coming out. My niece called the front desk a total of 8 times but no one was answering so she gave up. I reported this in the morning. It was only then that it was fixed. The shower has a low pressure, and it’s small for American standards. There is no exhaust to suck the steam out from the shower. Bring your own soap and shampoo. The main plus is it is easy to find parking at the hotel and its location is walking distance to the pier. However, I would consider the two hotels in front of it, and the other one is adjacent to it. I’ll probably try those other two hotels for once.

Excellent place to stay, The place is clean, walking distance to the waterfront, only wish they could have more rooms upstairs to enjoy the city view...