TripAdvisor Traveler Rating

I would give the hotel 3.5 stars but unfortunately can’t. The hotel was very good value for money with the included breakfast but we found the room quite dated. The air conditioning panel on the wall did not work and were advised by the maintenance man to use the controls on the actual unit itself after calling up to let them know it was not working. The door handle to the balcony outside fell off in my husband’s hand. The bathroom was very small as mentioned by previous reviewers. The room would seem much brighter if it was painted lighter and had no dark furniture in it. The bed was comfortable and the hotel very convenient for cruise ship passengers and also to Fisherman’s Wharf. Breakfast was good but very chaotic due to the hotel being full occupancy. We did ask for early check in prior to arriving at hotel as were arriving on a cruise ship as we had noticed that early check in may be available for an extra $50. Email advised that would not know until closer to the stay. When we arrived at 11am, we were told nothing currently available but to try again at 12pm, so we sat in the lobby for the hour. Asked again at 12pm and was told a little curtly that there was nothing available and would not be until closer to 2pm. We did leave our bags with the bell hop and went out for some sightseeing and lunch. Would have been nice if advised this as soon as we arrived. Another couple checking in had a similar issue but they were apparently told they would be able to get a room prior to arriving at hotel. Overall the hotel was in a great location but there are many others in close proximity so would try another if we stayed in this area again.

Perfectly situated being within walking distance to cable cars,bus station,fishermans wharf, pier39 and ferries to Alcatraz bars and restaurants The cleanliness of the hotel was faultless.We slept well and didnot experience any noise.Breakfast was amazing so many choices.Staff were friendly. We also used the pool which was warm.

So close to fisherman wharf and pier 39. Lovely clean and comfortable rooms. Very friendly staff. Great choices for breakfast. Bathrooms are tiny though. We will be back.

We stayed 6 nights at the Hotel Riu Plaza Fisherman’s Wharf. We thoroughly enjoyed our stay! Everyone at the hotel we mat was there for a night or two. Breakfast was very busy, but the selections (buffet style) were great, the coffee was very hot, everything was very fresh. Our bed was like a cloud. Conveniently located to the wharf and several bus lines. We would stay there again!

Very comfy beds and pillows. Spacious rooms-fluffy towels! The breakfast was awesome! Close to the wharf and restaurants and Trader Joes! Walking distance to everywhere. Great staff and service. Would recommend to everyone and will definitely visit again.