TripAdvisor Traveler Rating

Location was good, staying in Wharf area is perfect for tourists. Good service at breakfast and comfortable beds and room size.

We first stayed in this hotel 3 years ago, and have been back for New Year's ever since. The service is spectacular, the staff are helpful and very friendly, they have a fairly large gym, for a hotel, and a pool. The breakfast has many options. The location is perfect.

Great location, clean facilities. Good breakfast. Best place to stay when you visit San Francisco. We lover our stay here.

We booked a hotel stay with Hotel Riu Fisherman’s Wharf and were so excited. Unfortunately, a big snow storm thwarted our plan and we had to cut our trip short to get home safely. Even though it was past the time to cancel our hotel stay, Hotel Riu allowed us to cancel without the penalty charge. That is incredible and so kind of management, and greatly appreciated. We cannot wait to re-book our stay for the next time we come to San Francisco.

We spend a week in SF each year in December. This year we choice Hotel Riu. I did not love the surprise $250 "resort fee" due at check in. They also charge $5 if you have a package delivered even if you are in the lobby waiting for it. Their store is only open until 10pm and they don't have and vending machines. I have not stayed at a hotel without a 24/7 grab and go market in years. Not being able to by a bottle of water past 10pm was a bummer especially on new years eve. While they have a full bar their "bartenders" made the worst drinks we have ever had - and that is saying something. These were their special holiday drinks that took 25 mins to get and they were undrinkable. Stick to simple vodka tonic, whiskey coke, beer or wine if you hit up the bar. Free breakfast was basic but good. They have VERY limited seating though so there was a line all the way down the hall most of the days of our stay. The store has passable frozen reheated food that works in a pinch. The cheesesteak was actually good but once was heated correctly. The second time 1/2 of it was ice cold. We heard other guest in this hotel more than others. Nothing crazy but we could hear people packing up and moving around above us more that other hotels we stay at. Staff is all VERY friendly and helpful. If you can get a good deal and come in with expectations this is a good place to stay if you want to be close to the water and fisherman's wharf.