Dating back to the turn of the century this one of a kind hotel, across from Union Square is a place to be seen and experienced. Elegantly appointed guest rooms, panoramic views of the city and historical components.
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
(Santa Rosa, California)
Jul 24, 2021
I’m staying at the hotel right now, being charged 330 per night for the room having decided to treat myself to a nice room in the city as a way to relax after a medical procedure today.
Check in took approx 25 minutes as there were only 2 staff checking a line of guests in. That was after using the online checkin that was pointless as, upon completing that, i got an email telling me to go to the front desk upon arrival.
I called at approx 9pm tonight asking for an extra blanket. It eventually arrived at almost 1130, after multiple follow up calls. I don’t even know why the rooms don’t have proper blankets now the first place given the hotel is very cold.
70 dollars per night for parking is beyond absurd.
No bars or restaurants are open nor is there any water in the rooms - in order to get water, one has to rejoin the checkin line. There is a cafe that is open until 10 selling little else but pasta and a pathetic selection of snacks at absurd prices.
To charge 4 and 5 star prices while providing zero service is nothing short of a rip off.
2 stars hotel!! It’s not what use to be.
Jul 24, 2021
We are staying at the Westin San francis, and i regret we choose it. I use to be here 8 years ago and it was great. Now Has no services at all. The rooms are dirty, the cleaning lady of the room only consists in Make the beds and change the towels. There is not even a store where to buy a soda in the hotel. The only restaurant food its terrible. They charge like a four star hotel but hardly have the services of a 2 stars hotel. I don’t recomend it and will never stay here again.