The Alexis Royal Sonesta Hotel reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

2492 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Best customer service!

Ann G on Sep 09, 2023

This boutique style hotel has such a great atmosphere and the location is absolutely perfect! The rooms were a great size - we stayed in a 1 bedroom suite with 2 children and had more then enough room! To rave about though was the customer service! Cristina, the nighttime manager, was SO SO HELPFUL! She accommodated our reservation and went above and beyond to settle my stress of traveling with 2 small children! I'd 100% recommend this hotel!

TripAdvisor users rated this property 5 out of 5


wackjalter on Sep 04, 2023

Lameka at the front desk was amazing, I would come back just for her. Great location, we walked to Lumen field for a Seattle Reign game in no time. Right next to the Seattle Art Museum too. A clean modern room design with a very PNW pallet makes it cozy.

TripAdvisor users rated this property 5 out of 5

Highly recommend! Above and beyond staff, beautiful building, great location!

Megan W on Aug 31, 2023

This place is amazing! ?? It's nestled into the perfect location for stadium stays and/or Pikes Market/the pier. EASY walking distance. The architecture of the building is beautiful and old, full of history, and may be haunted. But if it is, the ghosts are friendly! I had zero bad vibes. The staff is incredible, especially Lameka, who was extra accommodating. She was able to check us into our room early and gave us a room with a spectacular view of the pier. She also advised us where to pre-funk before our concert. We didn't even ask! She just knew where our head was at ??! I mean.. she's the best. She was all around attentive to our needs. The valet service also needs a shout out. They are super fast and professional. Everyone is very personable. This stay was incredibly cozy. We will definitely be back.

TripAdvisor users rated this property 5 out of 5

Lameka’s the best!

Adrianna G on Aug 27, 2023

The hotel is super nice! The front desk staff are even friendlier. Lameka was super helpful and even helped us upgrade to a better room with a nice view. The bed is really comfy and the room is spacious and clean.

TripAdvisor users rated this property 5 out of 5

A good and central place to stay in Seattle

Haran P on Aug 25, 2023

Lameka T and Andrew at the front desk were so helpful and made our stay there so much more comfortable. The valet, Robert was so nice and resourceful. The room was clean, quiet, and spacious. We were upgraded when the initial room didn’t meet the accessibility needs of my wife. All staff and housekeeping including were professional and accommodating.

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