TripAdvisor Traveler Rating

Given the brand, one would expect a great experience and the service was really.good but the room was super basic with only one towel, a toddler-sized toilet, really uncomfortable pillows, and no bath. Despite the downtown location, absolutely not worth it. Listed at $700+ per night on a popular booking site, I called and had the fee reduced to $350 but still - is that not worth at least two towels?

I was impressed by the professionalism and attention to detail from the hotel staff. The bed and pillows were a dream of comfort AND there was a full-service Starbucks located on property! I also enjoyed the 17th-floor fitness center with many treadmills, variety of machines, and large free weight set. Beautifully clean and incredible views of the city. Excellent location - right in the heart of Toronto's food scene, and incredibly clean, and safe!

Nicely located with lots to do in walking distance. The hotel is very nice and the personnel are fantastic. Upon checking in, the room was ready on time, neat, clean with everything in good condition .

Great location, clean, staff is exceptionally polite and efficient. The gym is very complète, clean and it smells good! Romms was large and clean, it was quiet. Hotel is nickel renovated, located close to John Street which has lots of Entertainment options.

Stayed here for a weekend trip to catch some jays games. The location is simply perfect for anything downtown (cn tower, aquarium, hockey game, etc). The room was spacious and the staff very friendly and welcoming. The property was very clean and had a lot of well cared for plants. Will stay again!