TripAdvisor Traveler Rating

Stayed for two nights , arrived really late just gone midnight and was checked in nice and quickly, gave us a couple of bottles of water which was really nice of them , staff really friendly and helpful, good buffet breakfast and they were really helpful to us as we had an early train to catch so helped us to eat and get sorted quickly before we checked out. Didn’t eat in the hotel only the breakfast, we ate at the Elephant and castle which was really value and good beer . The bar area in the hotel was a little disappointing with only one draught beer compared to other hotels we’ve stayed in .

I was impressed by the service of Hyatt Regency Toronto last year when I first visited Toronto. I stayed one night and feel truly welcomed by the whole team. This year, I stayed for two nights, and the experience exceeded my expectations again. Generally speaking, the customer service of this hotel is the valuable asset of this property. The team is always polite, patient and caring about my needs. The way they handle my request really makes me feel I have been treated decently. Couldn’t recommend it more!

Had a great stay with my family at the Hyatt Regency! Check-in was effortless, the staff were extremely friendly and helpful and the room was as expected. Josh at the front desk was so kind - she provided my kids with fish food to feed the lobby fish!! I would definitely recommend this hotel!

The Hyatt Regency Toronto is a perfect location to stay while in Toronto! They're customer service is exceptional, especially Allan at the front desk. He was so kind and went the extra mile! Also, special shout to our bartender, Anton. He was an absolute pleasure to talk with and gave us some awesome recommendations for nearby dinner/hang out spots :) Don't sleep on Ruby SoHo! Additionally, having the onsite Starbucks was a huge bonus as well!

Great location, very strong customer service, room and pricing are ok. The gym could use some work, the restaurant is small but can provide a decent little bar-top environment. Overall, I'd say this is a good option for a business traveler in downtown Toronto without breaking the bank. I've stayed a few times, and will continue to stay more.