Fairmont Waterfront reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

4548 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Our Favorite place to stay in Vancouver

Darlene K on Feb 13, 2024

From the moment we arrive, the front reception staff are friendly, professional and welcoming. The room, the cleanliness and the water views are spectacular. The location, the pool, hot tub and hotel restaurant are perfect for relaxing and unwinding. Thank you Fairmont Waterfront for another fabulous stay!

TripAdvisor users rated this property 4 out of 5

A Good Stay in a Great City

Jonathan L on Jan 31, 2024

Great customer service, and a great location and physical attributes! I enjoyed the hospitality in the bar restaurant area. Breakfast was delicious with a Sunday morning live guitarist. The ventilation system could use some cleaning out. When the heat was turned up it was a little difficult to breathe at night. Overall it was a pleasant stay!

TripAdvisor users rated this property 5 out of 5

Wow - I was so spoiled & this hotel knows customer service

laurahZ7682GR on Jan 31, 2024

WOW! I was just so impressed with the my experience here. I arrive and was warmly greeted. The front desk person treated me so professionally and gave me an amazing room. He even provided me with 1 hour early check in. This room had so much daylight and a nice view. I was here for business and had to work most of the day from the room. The following day, they stored my luggage, provided me with extended access to the gym. The pool is to die for - heated and lovely. 5 out of 5 experience.

TripAdvisor users rated this property 4 out of 5

Great hotel, watch your room location though

235marcn (Gig Harbor, Washington) on Jan 25, 2024

This was our 2nd stay at this hotel for the annual Vancouver Resource Investment Conference. Fantastic location for both east and west conference centers. The hotel was great and the conference booking procedure was easy with a reasonable 3 day cancel policy. Hotel staff and service were excellent. The only negative experience we had was our room (426) was above the fitness room, and around 5am we would hear loud noises from weights beneath us. I walked out to the hallway and could hear it there also. I don't know how anyone could sleep through that noise level, so if you stay here I would avoid 4th floor above the weight room - there are several rooms in this area. If not for that, it'd be 5 stars.

TripAdvisor users rated this property 5 out of 5

Choice of Fairmont’s in Vancouver - no regrets

richieboy81 (UK) on Jan 17, 2024

With a choice of 3 Fairmont hotels in Vancouver, we opted for the the Waterfront with no regrets. The Fairmont Gold floor afforded a spacious king room, complete with the included lounge. The lounge offers enough hot and cold choices to more than satisfy at Breakfast. An honour bar is offered throughout the day. As Accor Diamond members, this seems strange that other lesser brands in the Accor portfolio offer complimentary alcohol. (Swissotel, Sofitel as examples) Nevertheless, the gold lounge was a welcome addition with very helpful staff members. The hotel itself is more modern than it’s sister Fairmont property up the hill, but that suited us fine. Great bar staff and an excellent happy hour in the Arc bar. Complimentary bike hire for a cycle round the nearby Stanley Park was great. Our booking also included breakfast in the main restaurant. Here my criticism again of Accor All loyalty and not this particular hotel. Diamond guests receive free breakfast at weekends and free lounge access. However the free lounge access does not apply to the Fairmont gold lounge mentioned above. OK no problem, we reserved a gold room to ensure lounge access, now the gold room includes breakfast in the lounge, so no need for the complimentary weekend breakfast afforded by Accor All Diamond status. So in a nutshell, I’m not sure what the loyalty status achieves at Fairmont properties. Will definitely return in the summer season. Great property, just a lack of loyalty benefits due to the way the program is structured.

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