Fairmont Waterfront reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

4411 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Excellent experience and beautiful location.

randyl897 (Nanaimo, Canada) on Feb 08, 2023

The room was elegant and nicely designed. The bed was very comfortable. The hotel is more quiet than other hotels I've stayed in. Staff were unobtrusive but available to assist at any time. The menu is excellent at this hotel and there are some very good fast food and coffee services on the same block.

TripAdvisor users rated this property 5 out of 5

Big city, bright light, nice hotel!

VicmanDan on Jan 31, 2023

We stayed the night of Thursday January 26th. My wife was attending a conference the following day across the street. It is a lovely hotel and a great location on the waterfront . Check in was quick, easy, kind and helpful. We stayed on the 4th floor, nice large king bed room with a very nice partial water view. However….. the door that is clearly visible from the bed down the fairly large corridor, has a 1/2” or more gap around the entire door that allowed a large amount of light through it and was sort of movie-like creepy. I have attached photos and hopefully management would deem it necessary of a fix. It unfortunately was detrimental to our rest and sleep. Yes we sleep with our eyes closed, but knowing it’s there and seeing it throughout the night wasn’t the best. Aside from that, beautiful hotel, great amenities and high-end bathroom luxuries.

TripAdvisor users rated this property 5 out of 5

Beautiful Stay

elnurderbas01 on Jan 28, 2023

Beautiful hotel with majestic view. Especially I would like to highlight Mr. Blake who was serving us a few times in the restaurant called ACR. Amazing guy, very hardworking and ready to go above and beyond just to make sure that we are happy. Thank you Blake, people like you make this industry better.

TripAdvisor users rated this property 5 out of 5

Highly recommended

mbassaf73 on Jan 27, 2023

Clean, nice, breakfast was great! Very welcoming staff and great location, I would say that all was perfect! Yet, it would be great if the TV in the room is smartTV so that we can mirror the mobile to TV.

TripAdvisor users rated this property 5 out of 5

Great location downtown, nice clean rooms, great customer service.

Shmellis on Jan 27, 2023

The Fairmont Waterfront is one of my favourite stays downtown especially while attending a conference. It's in a great location, the rooms are nice and spacious and very clean, I appreciate the very comfortable bed, bedding and rain shower in the bathroom. The customer service at this hotel is A+, everyone at the hotel is very accommodating. I wish my stay was longer !

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