Fairmont Waterfront reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

4502 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Not up to the Fairmont Standard.....

kcmullin on Sep 14, 2023

We booked the upgraded room for four days hoping for a great experience. Instead we were booked next to the ice machine and the elevators. There was not one night of relaxation and rest. When we expressed our concern Michael states that we won't have the same view. That seemed a bit disingenuous based on the exterior appearance of the hotel. It should be noted that the rest of the staff were over the top phenomenal. Very disappointing.

TripAdvisor users rated this property 4 out of 5

Nice once in a lifetime trip

khatchadourian (Altadena, California) on Sep 14, 2023

This hotel is one of the pricier ones in Vancouver, but you do get your monies worth if you use all the amenities and spend time at the bar and gym. The location cannot e beat and our view was amazing.

TripAdvisor users rated this property 4 out of 5

Location & Service

Inspire30030849915 (Honolulu, Hawaii) on Sep 12, 2023

Excellent place to be, in the middle of everything you want to do in Vancouver. The service, the people and accommodation well done. Rooftop garden and breakfast at the lounge balcony were my favorites. Francisca was so nice to us. She made sure the room was always tidy with fresh towels as we needed it.

TripAdvisor users rated this property 3 out of 5

Close to Cruise Port

lindabA1721TO (Louisville, Colorado) on Sep 10, 2023

Nice hotel and staff pleasant. This is a very busy hotel due to its convenient location to cruise ship port. Rooms clean but older with few plugs. Restaurant food and service very good. Bar service excellent for beautiful cocktails. Great location walking to restaurants in Gastown.

TripAdvisor users rated this property 2 out of 5

Still waiting for our booked room??

Michelle B (Sydney, Australia) on Sep 09, 2023

Told we had a priority placed on our room and it is now 3pm( we arrived in Vancouver at 8.30am) and still waiting for a room. Travelled from Australia so you can imagine a little tired?? Fairmont members too…so obviously no benefit to be loyal Fairmont users

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