Fairmont Waterfront reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

4316 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Dirty & family-unfriendly

GlobeTrotting518713 on Jun 29, 2022

Cigaret butts on the patio, and garbage had tissues in when we arrived. The place didn't feel clean. 3 of the 4 elevators were broken most of the weekend we stayed, and we had to use the stairs with stroller, and our babies supplies. It was a difficult and frustrating stay. $20 restocking fee if we used the fridge to store baby milk in it during our stay. Very family-unfriendly experience.

TripAdvisor users rated this property 4 out of 5

Great location to start our honeymoon , but oh dear….breakfast

sarahmary572 (Gloucester, United Kingdom) on Jun 29, 2022

We started a month in Canada with 3 nights here, it has many significant memories for us and it was as fabulous as our previous stay. The rooms are great, the locality is good, the metro is near, the food is good , what more could you want? Well ideally I would like to feel welcome at breakfast. Two of our days were the weekend and no one told us we needed to book a table for breakfast as it was a brunch so we had to wait in a queue until called, would have been so easy to tell us? The first 2 days of breakfast we spent trying to get our food and drinks delivered as ordered to our table and generally felt like an inconvenience to the staff but wow what a difference on the 3rd day. Even though it was the marathon and they were busy our waiter was Gabriel- he was welcoming, efficient and we got everything we ordered, checked if there was anything else we needed and didn’t have to try and find him to get the bill - yes he got the best tip of 3 days and spent time talking to us. If you get him as your waiter count yourself lucky!

TripAdvisor users rated this property 4 out of 5

Nice hotel, great location

MDRosa on Jun 28, 2022

Nice hotel, great location, got checked in very easily. They allowed me to check in a little early which was great. Room nice, not very big. No complimentary bottled water. Nice friendly and helpful staff.

TripAdvisor users rated this property 5 out of 5

Royal Treatment :)

Queenlisab (Winnipeg) on Jun 27, 2022

I love staying at the Fairmont any chance I can get during my travels. We needed an hotel before our cruise and there was no question as to where I wanted to go. Upon our check in we were greeted promptly and staff were friendly and professional. They also upgraded us to Gold level. It was delightful! We were only there for a night but we had a lovely time and look forward to returning again soon. Yes, I’d highly recommend this location. I’m looking forward to our return.

TripAdvisor users rated this property 4 out of 5

Very nice stay

donovaac on Jun 24, 2022

I had a great stay at the Fairmont and found the staff to be kind, sympathetic and extremely helpful. The food at the restaurant was fantastic and there again, the staff was first class. I would recommend this hotel.

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