The Westin Resort & Spa, Whistler reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

2824 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Great location for gondolas and central village

Dominic C (United Kingdom) on Jun 28, 2024

We rented a studio room Great room and facilities Bed comfortable and large Coffee making facilities and kitchenette Bathroom functional but clean. Not in the same league as the gorgeous bath at Nita lodge Though spa facilities were better than Nita Outside and inside large hot tubs, sauna, swimming pool (heated outside) and great steam rooms in the changing rooms Grey location right next to the Whistler gondolas for biking, walking or skiing and right next to bars and restaurants of the village Has fire in the room was nice and comfortable sofa. Parking underneath and the usual big cost of whistler (cad$35). Staff friendly and helpful No complimentary bike rental that you get at Nita Lodge in the creek but rental in the hotel shops area at the bottom of the east wing lifts was reasonable at c.$57 for four hours Downside was air conditioning even though tried to turn it off continued to be noisy all night (assume there is a central control) and the noise from the fridge was loud No chrome cast as with other hotels we stayed in

TripAdvisor users rated this property 1 out of 5

Do not stay here!

N C on Jun 24, 2024

So disappointed in our stay at the Westin in Whistler. I splurged for a nice hotel hoping we would sleep comfortably away from the noise of the party crowd on the weekend, so we could enjoy our daytime adventures. Instead we were kept awake until 2am by a barking dog left in a Westin room by its owner. It barked for hours and and hours, for 2 nights in a row. When this issues was brought up with management, they refused to provide any compensation as we didn’t have extra room charges they could come (because the restaurant preferred we charge to card rather than room) and I was told the value of the comp would only be $25, so they wouldn’t comp us a night despite my family whole family being miserable from lack of sleep which absolutely ruined 2 days of our 3 day trip. I’ve never experienced such horrible customer service and stay at a high end hotel. Do not recommend. Spend your money elsewhere!!

TripAdvisor users rated this property 5 out of 5

Nice & comfortable hotel in the heart of Whistler

Carol T (Blacktown, Australia) on Jun 21, 2024

We had a wonderful night here. The room was very spacious and even had a bed and good bowls for a dog, if we had one. This surprised us as we have never seen this in any hotel we have stayed in. It was certainly the only one on our 26 night tour of Canada and Alaska.

TripAdvisor users rated this property 5 out of 5

great location

Terence M (Leicester, United Kingdom) on Jun 05, 2024

Such a beautiful hotel, great location aswell, the foods nice the staff are great the lobby is spot on, nice pool. all in all no complaints. we had an issue with the bedding and this was sorted immediately. The waiters are great in the restaurant.

TripAdvisor users rated this property 5 out of 5

Lovely trip with two under 4!

Kdeep91 (London, United Kingdom) on Jun 03, 2024

Lovely trip with young kids, first time in Canada and decided to go to Whistler for 4 nights before heading to Vancouver, and the rooms were very comfortable, the kitchenette and laundry facilities were awesome for travelling with young ones, and a nice huge TV to watch Netflix on (although minus points for not being FireTV stick friendly). Bed was comfy, sofa bed way less so but it was for the young ones so did the job. Stunning views, great location in Whistler village, the breakfast was lovely too - and kids eat free! Swimming facilities were top notch, would've preferred a bigger indoor pool area as it mostly serves as an entry zone to go outdoors, but the whirlpool was lovely. Sauna was broken during our trip though which was a shame, but it was roomy and comfy. All in all for a nice family stay the price we got it for was fantastic, kids loved it, we loved it, and it's location meant you didn't need to hotel to be reamed full of amenities as everything is on the doorstep. Oh and of course a huge shout-out to the staff who were very helpful and patient with the kids, and the complimentary shuttle service that took us to places we needed to go in a very luxurious Lincoln truck! Thanks Westin!

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