The Westin Resort & Spa, Whistler reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

2747 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Stay here if you want already used mouthwash, random hairs, and “Mountain Views” that overlook a stairwell of building

tmengy on Jan 24, 2023

Awful check in experience. I used Marriott Suite Nights to upgrade my husband and I to a one bedroom mountain view suite. We received a view of the other tower overlooking a stairwell. Upon looking at the room, I found that the provided mouthwash and hand lotion were half empty and already used. I also found random hairs all over the bathroom. They also nickel and dime you for the entire stay. They want $11 per piece of equipment per night because they don’t allow snowboards to go up to a room. Disappointing all around.

TripAdvisor users rated this property 5 out of 5

It's been awhile, and it was still great!

scratchcat (canada) on Jan 24, 2023

It's been far too long since the last visit, and glad that a quick weekend getaway was possible. As a Lifetime Titanium Elite, I was really hoping this was going to be a good getaway and it was. The room was fantastic, the pool and steam was a welcome treat and fully enjoyed the breakfast at The Grill and Vine. Proximity to the lifts, ski valet and village stroll are perfect. Thank you to Michael Bitcon and Team for a wonderful return visit. See you soon!

TripAdvisor users rated this property 2 out of 5

Very disappointing

Towtruck22 (Sydney, Australia) on Jan 17, 2023

Service is appalling for a hotel which charges so much. Rooms are tired and not up to a suitable standard. When we checked in, despite the fact we booked a 1 bedroom suite we were offered a downgraded room, as the ‘owner’ needed to use our room during our stay - the only compensation was some breakfast vouchers, at one of the worst hotel breakfasts I have ever experienced. Disappointing as the location is great, and it could be a great hotel if they had much better service.

TripAdvisor users rated this property 5 out of 5

Great

MitchyR (Los Angeles, California) on Jan 13, 2023

Great hotel as always. Reception amazing with everything. Rooms, great clean, on the smaller side. Baths updated from my last trip, great water pressure. Lobby and grounds are great and beautiful. Excellent gym and pool, especially the outdoor spa. Room service takes a long time and many mistakes, however very friendly staff. Restaurant great breakfast (Bonvoy). The ski Valet was great and very friendly staff, ski in and ski out can not be better Had a great stay overall.

TripAdvisor users rated this property 5 out of 5

Great Hotel and Location

MAS06 (Melbourne, Australia) on Jan 04, 2023

Set in a terrific location within close walking distance to everything. Room had a wonderful view, sparkling clean, spacious and very comfortable. The amenities were great, enjoyed a couple of meals in the hotel as well as walking into the village to some lovely places to eat. Also had evening drinks (sometimes pre-dinner and sometimes post) and both staff and guests were all friendly which made for a wonderful time. Highly recommend.

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