TripAdvisor Traveler Rating

I’ve been to this resort 3 times and I can tell you this resort is fantastic,people of Cuba are very friendly and knowledgeable about their country,this resort is very clean and food was great ,but no potatoes,Staff and management go out of their way to make sure you are comfortable,Iwill be returning every year for many I hope,thank you for a great holiday,special thanks to the manager xoxo

Dani’s the entertainment on beach for exercise and dancing was great. Very happy and gets everyone involved. She does a wonderful job. Yony the beach guy that gives chairs for everyone goes above and beyond for his job. They have great workers at this resort. ??

This was my first trip to Cuba and the staff at Vista Azul made it the best experience I’ve ever had, they are the sweetest humans, the shows were top notch and the performers are incredibly talents, the bar, buffet and snack staff really become like family and making leaving so hard ??. My only complaints would be public bathrooms ( some without toilet seats, no Toilet paper most of the time), repetitive food at buffet ( but what is there is super tasty, and the pools end at 6pm, would be nice if they went until at least sunset. Other then those 3 pretty small issues it’s been the time of our lives, thank you Vista Azul ( Yordeny, Leslie, Adrian, Anet, Wilson, Victor) we love you all ??

This was our sixth time visiting Playa Vista Azul, and we couldn't be happier with our experience there. We are already planning to return in 2026. The staff at this resort are incredible, we call them our second family. They are all so welcoming, kind, and always going out of their way to ensure our experience is nothing short of excellent. Special shout-out goes out to the following staff for making our experience truly memorable: - Letsa (customer service manager) and Arasay (Premium manager), Thalia (customer service relations), Geidys (customer service rep), Jose (front desk) - Entertainment team: Carmen, Odette, Lester, Gaby, Hanny - Yandry (cleaned off our beach chairs every day) and was thrilled to see us again. - Premium bar staff: Lisbette and Carlito. - Premium butlers: Yuriel, Haydee, Amilcar, - Coral restaurant: Katia and her team were amazing. - Beach bar: Yailyn. - Pool bar: Jahira - Italian restaurant: Yamaisy. - Room maid: Julia All throughout our stay they had a wide selection of food for all three courses. We had fresh lobster frequently, as well as various other forms of seafood. They often prepared whole roasts of pig, ham, and beef. Chicken was also available on a daily basis. Each day we had the option of having lunch on the beach, which would typically include some sort of roast, sandwiches, etc. A new lunch room was just completed by the beach this year, where we enjoyed the majority of our lunch meals. We stayed in the premium section on the resort and couldn't have been more pleased with our room and the service. Our maid went above and beyond to ensure we had everything we needed (I.e extra towels, water, etc) and would always leave us with a pleasant surprise. Since our first time visiting this resort (2019), the resort has gone through plenty of renovations, and is always being updated to ensure the highest standard possible. This year we noticed they added additional lounge chairs, picnic tables, and umbrellas to the beach. We have visited several different resorts all across Cuba over the years (Holguin, Cayo Coco, Cayo Santa Maria, and Varadero) and no resort has ever felt quite like this one. We are proud to call it our home away from home. Thank you once again to Letsa and Arasay for going above and beyond for my husband and I, truly ensuring our stay was yet another unforgettable one. We cannot wait to return again and are expecting to be back April/May 2026 with our children and grand kids. Thank you Playa Vista Azul, we can't wait to see you all again :)

We are a family of 4 who vacation 3-4 times per year, typically staying at 4-5 star hotels. We are very aware of the food shortages and current economic situation in Cuba, so I write this review with this in mind: Advantages of this resort: the most spectacular (seaweed free) beach that I’ve ever experienced - turquoise water as far as the eye can see, friendly staff, clean rooms and clean common areas, excellent entertainment both during the day and at night, two fantastic pools. Disadvantages: the food wasn’t fantastic (you could get a freshly made omelet or crepe for breakfast, and some grilled chicken or beef or pasta for lunches and dinners), the drinks were unexceptional (there seemed to be slightly better options at the premium lounge) and there seemed to be a toilet paper shortage in the public washrooms. For us, it was 100% worth it for the beach. It was evident that the resort is attempting to be economical, and you can’t fault them - they appear to be trying to save in ways that have the least impact on guests (I.e short window of time that the buffet is open, leaving half rolls of toilet paper in the rooms etc). If you are a Canadian travelling to Cuba PLEASE - the staff really count on tips from patrons. We learned that they CANNOT CASH IN CANADIAN COINS! We saw tons of people tipping with loonies and toonies! PLEASE! Either bring AMERICAN bills or CANADIAN bills! The staff have piles of coins in tips that they can’t use!!!!