Playa Vista Azul reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

5735 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Awesome experience!

obasmd08 (Ottawa, Canada) on Mar 02, 2024

Awesome experience! Our first time visiting Playa Vista Azul and overall a great experience. It was a great resort with plenty of good food, drinks, and kind people, Special recognition to Letsa, Geidys and Ana (Customer Relations). They went above and beyond to resolve any issues that came up. They would check in anytime we saw them to make sure our stay was enjoyable as possible. Great service from everyone on the team, our servers, Yosvania, Yadian, Aylén, Jenifer and from the Buffet, Jilé and Liany. Our rooms (Main Bldg. 1312 &1312 were always kept very clean by our Room Attendant Dailis. Alejandro from the entertainment team was very outgoing and friendly and welcoming and made people comfortable. The energy levels that they showed made our stay much more relaxing. We were also very pleased with the á la carte restaurants. We enjoyed the food and the service at both Italian and Caribbean venues and the buffet was good, busy but plenty of choices, had no shortages. If you like pools, there are two, the infinity pool, overlooking the ocean. It is wonderful to lounge in the shade by the lobby and then go for a swim. There was good entertainment in the main lobby in the evening and a great show in the theatre. Once again, thanks to the entire team for making our experience wonderful, memorable and stress free. I would highly recommend this resort to any family and friends that I know. I am sure that we will return here again. We are planning for a return in November 2024 with a bigger group. All in all, a great time! Thank you again!

TripAdvisor users rated this property 5 out of 5

Amazing hotel

Vanessa P (Berwick upon Tweed, United Kingdom) on Mar 01, 2024

Amazing hotel staff are wonderful and so helpful We stayed here on 2 separate occasions and find everything is 5 star the rooms are clean and comfortable the food is excellent and so well presented the pool area is clean and well maintained We were invited to a retuning guest meal and this was amazing The guys at the privileged pool bar were extremely helpful and attentive(Rayme and Carlos) nothing was to much for them We would definitely recommend this hotel to anyone

TripAdvisor users rated this property 5 out of 5

Our Home Away From Home!

HannahBlackhall on Feb 29, 2024

Second time visiting the resort and we will never stay anywhere else! first off we want to say thank u to all the amazing staff that work at the resort that truly made our vacation and we can now call forever friends. The hotel itself is very clean, always came back to a room looking amazing and fresh while seeing the amazing towel origami by our wonderful cleaners Ivett and Damian! The premium staff is ultimately the BEST and most helpful people u will speak to that will accommodate ur day to day needs big thanks to Diana, Yuri, and Jose who always greeted us with a smile on their faces while offering a helping hand at any second! Big shout out to Carlos at the premium bar who made the BEST cappuccinos and drinks ever all while making us laugh every visit to the bar. One thing this hotel knows how to do best is entertain, Roiny and Yeyrel always had us up dancing and participating in activities and keeping us in the loop of nightly shows and activities they truly showed us so much hospitality and love and made sure we were enjoying every second of our vacation. We made forever memories that I will never forget. Also big thanks to Hanny, Gusmello, and LuLu who we also got to enjoy time with while sharing memories and having the most fun! Overall the staff at this resort exceeds any expectation you may have. The hotel has a good selection of food, breakfast in the premium restaurant was never a disappointment, buffet was always stocked with a wide selection of food and beach bbqs were the best, enjoying fresh food and amazing bands and dancers. Will say Italian restaurant is definitely the best out of the selection, pasta was every tasty and Camilla the server was always so sweet and always made sure we were enjoying our meals! Overall me and my daughter LOVE playa vista azul and we thank u for all the great memories and the love shown to us by ur staff we have made life long friends! #unforgettable <3

TripAdvisor users rated this property 5 out of 5

Very pleased, great resort!

Miranda C on Feb 29, 2024

Great service, drinks, food! The beach was beautiful and the pool was great. The buffet had good selection, and the restaurants were overall very good with great options. The room were very up to date and were cleaned well every day. The only thing I would recommend is to not bring any hair tools, mine fried and are no long usable. Other than that it was a great experience and only a 10 minute drive to Varadero. A great resort for couples and family. Would definitely come back again!

TripAdvisor users rated this property 3 out of 5


Pina d on Feb 28, 2024

Honest and truthful review! - hotel rooms You need to leave a note or else they never put water in the fridge. The bedsheets have either a stain or a hole in them. Out of 5 days we were here we only got clean shower towels twice! They picked up old towels put never put in clean ones! Therefore we had to dey ourselves after our shower with our dirty beach towels!! They never broom the floors! So dirty! And give you 1 roll of toilet paper! Don't understand why they can't give extra. So if your reading this... be advised of all these points!!!!! -the resort The place is nice.. very long pools.. people are friendly.. entertainment is good. Food?? Well it's cuba! Food is never great but u won't starve.

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