Happy to visit Playa Vista Azul. We traveled with friends and were very impressed by the staff Ibisbel and Lulu we truly amazing. The buffets we well stocked, and the a la carte restaurants we great. This resort was truly amazing and very clean. We have We will be going back for sure.
Jan 20, 2023
It really is a magnificent hotel the services are very good and every activity is super entertaining thanks to the animators, the staff is super treatable you also feel a great atmosphere thanks to hanny and Carlos and the food the comfort is amazing, definitely a rewarding experience
The most important and better vacation what I was wish think and more…. This were the most beautiful experience.
Jan 20, 2023
So, I don’t know how I’m going to ask that, because this vacations was the better than of my past vacations. I has been know other new person and they are Hanny and her husband Carlos. Really I’ll come back some day.
Jan 19, 2023
Happy to visit Playa Vista Azul hotel. My family and I were amazed at the beautiful beach it has. We had never seen anything like it. We loved the dances in the sand. I want to return soon, maybe next year. Hugs to Ronny and Pedro
Cockroaches and Poor Hygiene standards 3*
(Manchester, United Kingdom)
Jan 18, 2023
I understand that Cuba is a poor country however when paying £3,000 for a two relaxing holiday, this is not the place.
* The hotel on most days/evenings, is like being a ‘football match’, with rowdy and intoxicated guests, taking over every part of the hotel, from the pool to the hotel lobby bar, to the point in-which other guests can’t hear the hotel entertainment or relax.
* Guests within the hotel becoming aggressive due to alcohol consumption.
* Guests singing on their balcony intoxicated at 2.30am.
* Rowdy guests taking full bottles of spirits back to their rooms at the end of the night, from the lobby bar.
The Hygiene Standards:
* A male guest ‘urinating’ in the ladies vanity sink, in which the hotel staff thought was acceptable because the men’s toilets was closed due to maintenance.
* A guest, thought it was acceptable to leave ‘human feces’ within the hallway in which are hotel room was situated.
* The hotels all inclusive buffet, throughout our stay has been infested with cockroaches and upon telling the staff in the buffet about this serious matter, they just insist we mustn’t worry and to sit down.
* The hotels small beach snack bar, has birds sitting in the food and eating it, in-which the staff just ensure the birds have flown away, before continuing to serve the food to guests.
Albeit this is not a 5* hotel and in-fact a 3* party destination at best.