Playa Vista Azul reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

4665 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great resort with an amazing view and beach

Serena R (Mascouche, Canada) on Jul 04, 2022

We travelled from June 26th to July 3rd and after a rocky start we had an amazing time… like truly amazing! The Cuban people are so friendly and always smiling! The food was bearable but we expected that in Cuba. The best: infinity pool, beach and entertainment staff including Yunier, Miguel and Felix! The bad: building 7 had a very moldy smell. When we asked to change rooms we were put in building 5 and it was awesome. Will be going back

TripAdvisor users rated this property 5 out of 5

Family trip

yeisygm on Jul 02, 2022

I had a wonderful experience at this hotel. The rooms were clean, very comfortable. Every staff member I encountered, from the receptionist to the cleaning staff were delightful and eager to help! All led by Arazay, the manager of the hotel's premium rooms. She is a clear example of leadership and an excellent person. Thank you Arazay, for everything! I highly recommend this hotel for anyone visiting Varadero and for sure I will recommend to my friends!

TripAdvisor users rated this property 5 out of 5

Great place for vacations!

Joanlbb on Jul 02, 2022

I visited this hotel recently since I hadn't visited the country where I was born in years and I really loved it and had a great time. From the moment I arrived I was received very well, the service in general was very good. There was a variety of drinks and food, which is something that is not very common in other hotels in Cuba. The hotel has three swimming pools, one of those overlooks the beautiful Varadero beach. As for my room, I can say that it had a beautiful view, and it is one of the most beautiful moments to wake up seeing the beach. I rate this hotel 5 stars and I would gladly visit it again.

TripAdvisor users rated this property 5 out of 5

Excellent choice for summer vacations

4danpere3 on Jul 01, 2022

We enjoy Premium Service at these hotel, and we were very pleased. The service was excellent, so we highly recommend it! The stewards, the personnel, all workers were very polite, especially the manager Arasay Coffi, they all made of our trip a loveable experience! The room service was very good, and at the Restaurante Colar we enjoy the meals and the environment. Nivce place too! We've been in most of Varadero hotels and this is one of the best choices we've ever had! We will definitely return!

TripAdvisor users rated this property 3 out of 5

Great facilities, amazing views, poor service

OAC88 on Jun 29, 2022

The pros: Excellent location with beautiful and clean beaches and pools. Comfortable and well decorated rooms. Lobby bar open 24/7, with outstanding service and good variety of high quality drinks. The coffee house had diverse and great coffee. The variety and quality of food was ok, even though i was expecting more seafood. The cons: Even though the check-in was at 2pm, i couldn't enter until 4pm and then there was a delay until 5.30pm due to their miscommunication. In summary, a very late access to the room. Some of the staff members were very rude, mainly at the restaurants and the buffet. The daily cleaning of the rooms was not adequate and they didn't replace the toiletries. Also, the pools close at 6pm, which is too early for summer. The main problem with the hotel is the presence of cockroaches in the buffet and every restaurant. They were on the walls, floors and even on the tables and chairs. This is unacceptable for a 5 star hotel in any place.

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