TripAdvisor Traveler Rating

Playa vista Azul is my home away from home. i have been there many times and I can't wait to go back and see all my friends. i have already written a couple of reviews on this hotel but this time i want to talk about all the people and workers who are the ones who truly make that place so unforgettable and who have become my family. From the waiters and the workers at the buffet or restaurants who always welcome you with a smile and open arms to the workers at the bar, the cleaning ladies, the gardeners, the housekeepers, the front desk... and i can go all day you are all the best. but i want to focus on all my friends on the best entertainment team, the beautiful dancers who are so good and so dear to me and all the other members of the entertainment team and a special big thank you to the best aquagym instructor my good friend Argenis who knows how to make you move. I miss you all. cuidate mucho mis amigos y vamos a vernos muy pronto

We traveled a long way from Belarus in December to enjoy your amazing culture and ocean. I extend my best wishes to all the hotel staff, especially Argenis, who made this holiday so much fun!!! It was the best vacation ever??

Another great visit with our many friends at the resort. We have visited the Azul multiple times and never disappointed. We were actually booked to return in mid-March for another visit which now will have to wait until Canadian airlines resume service.

Enjoyed a great week at this resort. Pool loungers were hard to come by as they were all covered with towels by 7 am (but no people!) We always managed to get one in the afternoon but had to be in the sun or a less desirable location. The pool was a bit chilly but that is just due to time of year. The beach was beautiful as always. The resort next door is closed so the whole stretch of beach in front of them is empty which was nice. Resort staff were fantastic. We were the last week before the two month shut down from Canada and frankly if I knew I was out of a job for two months, I would not put in much effort. Absolutely nothing changed in their attitudes which was great. Our hearts broke for them and what was coming. The food in the buffet was the same every day and every meal but was still good. The restaurants were all good. They are walk in but we managed to get in without a wait. Night time entertainment shows were great! Grease was the best show I have ever seen. Also had some unique things like animals for photos and airbrush tattoos. There was a lack of places to go at night though. The only option is the lobby which was quite small. The entertainment area has a very small bar with no seating. We stayed in the large hotel block style building above the restaurants and the theatre which I initially thought was great. However, when the shows are on it is very loud!! Same for the music coming from the pool during the day. Great when you're in it but not so much when you want an early night. The sunsets over the infinity pool were like nothing I have ever seen before! The coffee shop was such a nice addition! The ladies in there were so fantastic. There are a few little market shops to buy souvenirs. Overall was a really great trip. We had a great time and miss it already! Can't wait to be able to get back to Cuba <3

We stayed for 5 nights and overall it was a good experience other than the beds and pillows; they were uncomfortable and our bodies were sore everyday. We were in the 6th building so not sure if it was older or something? Food was better than expected, good variety at the buffet. Drinks were good too; sometimes they would run out of things but they would be replenished next day. It also depends on the time of day when you eat, obviously things are more picked over later in the day. Beach was breathtaking, clear blue water - left beach was great for walking, beach on the right was nice but a bit further, less room to walk the shore. There was seaweed on the beach but it was very windy, rarely saw any in the water. Staff were great, super grateful and friendly. Shows were also awesome - Michael Jackson, Grease and magic show were very well done. **Plastic Cups were very small and they ran out of glasses alot unfortunately so that could be improved. Overall it was a good stay, but because of the uncomfortable bed and pillows, no hand towels in our room or beer in the fridge (premium guests only), it’s more of a 3.5-4 star.