TripAdvisor Traveler Rating

We chose this hotel due to it's close location to the ferry to Victoria, BC. It was 6 min away by Uber. We didn't realize what a good location it was in. We walked to Pikes Market, took the monorail to the Space Needle and walked back to the hotel! The actual hotel was lovely and had a large lobby with couches. The staff was friendly. I got 2 texts from management asking if everything was okay and to contact them if we needed anything. Our room had everything we needed. The bed was extremely comfortable. Highly recommend!

We love this hotel on a very central place! We've got a nice upgrade to a double room as well. A big LG led television was great. Lovely people at the reception! We took the vallet parking organised by the hotel. Free Coffee and cappuccino below at the reception

I can't say enough about how wonderful the staff here are. My husband and I rarely stay at hotels but chose the Carlton Best Western for our stay while attending Rifflandia. The staff have gone above and beyond to make this weekend extra special for us! Thank you!

Travelling for medical procedures can be very stressful. We received exceptional service and understanding when we needed a room on short notice. The staff are great! I would recommend booking a suite, very comfortable. You are close to everything you could possibly need.

Great stay close to the city centre! Upgraded to a suite that made the stay very memorable. Staff were very helpful and always checked in. Amenities included a compact gym, helpful to feel active while on vacation. The restaurant in the building was always busy which made the hotel feel very lively. Price is competitive for the downtown Victoria area