TripAdvisor Traveler Rating

First off, the location was absolutely perfect — ideal for walking to both Hollywood Studios and EPCOT. The bus links were also great, with the stop just outside the hotel entrance. Although the buses are shared with the Yacht and Beach Club resorts, they never felt crowded, and our family of six always found seats. The room size was fantastic, exactly what you’d expect from a Disney Deluxe resort. Housekeeping did a wonderful job, and every member of the hotel staff we met was friendly and accommodating. Special shoutout to Jeremy, who completely won over our kids from day one. He took the time to give them a little tour of the lobby and even turned on the carousel for them with a “magical” Disney prompt — such a thoughtful touch that made our arrival extra special. Now, why not five stars? Having stayed at Disney’s Caribbean Beach Resort a couple of times before, we did miss the convenience of multiple ice and refillable mug stations that were available 24/7. At the BoardWalk, the only option is the Deli outside on the BoardWalk itself, and it’s only accessible during opening hours. The timing wasn’t a major issue — I could still go early in the morning or after returning from the parks — but for a Deluxe resort, I’d expect at least one refill station inside the main building or a few more around the property. It’s a small thing, but when a Moderate resort feels a bit more convenient in that regard, it does stand out. Otherwise, everything about the resort was brilliant. We couldn’t hear any of the noise others have mentioned, even though the outdoor cinema was right outside our room. The BoardWalk atmosphere was fantastic — lively yet relaxed — and the pool with its slides was a hit for both kids and adults. Overall, we absolutely loved our stay. Highly recommend it if it’s within your budget — it’s a magical and memorable Disney experience from start to finish.

My fsmily and I stayed here during Easter break. On the first night we heard very loud noises in the AC, as if something was stuck in it. On the second night, a mouse crawled across one of the beds. It was what was run in around the AC the night before. Gross, but we got a new room. We get in the new room and open the closet to find a used, dirty, lice comb. Be cautious at your next stay!

This is hands-down the best hotel I’ve ever stayed at, and it’s become my absolute favorite resort! From the moment I arrived, the experience was nothing short of spectacular. The staff were incredibly welcoming, attentive, and went above and beyond to ensure every guest felt special. The rooms were spacious, impeccably clean, and beautifully designed, with stunning views that made waking up each morning a treat. The dining options were fantastic, offering a wide variety of delicious dishes that catered to every taste, from gourmet meals to casual bites. The resort’s amenities, including the spa and fitness center, were top-notch and added so much to the overall experience. The only minor downside was the pool area, which could use a bit of TLC. While it was still enjoyable, a few touch-ups or updates would make it even better and bring it up to the same exceptional standard as the rest of the resort. That said, this small issue didn’t detract from the overall magic of the place. Everything else was so phenomenal that I’m already looking forward to my next visit. This resort is truly a gem, and I can’t recommend it highly enough!

Went to celebrate my birthday. Excellent service and a magical experience. Melissa received us for the check-in, wonderful service. Made me feel like home and made my day more Magical. Love the Boardwalk it is my Happy Place. Thank you.

Loved our 2 week stay. The hotel is beautiful and the staff could not be more helpful and friendly. We really liked the setup with most things being located outside on the boardwalk and the location was perfect for quick trips into Epcot and a short bus ride to the other parks.