Travel insurance

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Travel with confidence

Please note the following important updates regarding COVID-19 from our travel insurance partner, Allianz Global Assistance. 

Due to the ongoing COVID-19 pandemic, the Government of Canada may issue travel advisories to avoid non-essential travel (Level 3) or avoid all travel (Level 4) outside of Canada due to COVID-19. These advisories may be issued for all international travel, for specific destinations or for certain types of travel (i.e. cruises). Travel advisories impact travel insurance and are subject to change. They may be issued, lifted, and then reinstated depending on the status of COVID-19 infection rates in Canada and abroad.

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If you’re preparing to travel outside of Canada, do your research, plan ahead and remember to check the requirements of the country that you’re visiting. As with every trip, it is recommended you review and follow any travel advisories for your destination from the Government of Canada.

Trip Cancellation and Trip Interruption Benefits found in: Deluxe Package, Trip Cancellation & Interruption Plan, Non-Medical Package

If you test positive for COVID-19 prior to your departure and are unable to travel as a result, trip cancellation benefits will be available under these plans.

Other than this circumstance, these travel insurance plans do not provide coverage for trip cancellation or trip interruption claims related to an epidemic or pandemic. As a result, COVID-19 is not a covered reason for trip cancellation or trip interruption if the Government of Canada issues a travel advisory for your destination.

Emergency Health Benefits found in: Deluxe Package, Emergency Medical Package

Policyholders with a Deluxe Package or Classic Emergency Medical Plan who contract COVID-19 at their destination will be eligible for emergency medical benefits[AGA1] [DK2] .

These benefits are available as long as there is no Government of Canada travel advisory related to COVID-19 in place on their departure date, that advises against non-essential travel (Level 3) or all travel (Level 4) for their destination.

Choose your travel insurance solution from Allianz Global Assistance

Travel with confidence in Canada and around the world with insurance solutions administered by Allianz Global Assistance. Protect your wellbeing and finances with benefits to cover costs related to emergency medical care and the cancellation or interruption of your trip. The experienced team at Allianz will be right there to support you with knowledgeable 24/7 emergency care and assistance.

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Know before you go

Pack your bags with confidence and Get Travel Ready.

  Classic emergency medical plan* Trip cancellation & interruption plan** Non-medical package** Deluxe Package**
Eligibility age Up to age 64 All ages All ages Up to age 74
Emergency medical
Trip cancellation, interruption & delay
Baggage loss & delay
Flight/travel accident
Medical and quarantine coverage if you test positive for COVID-19

*Medical treatment related to COVID-19 will not be eligible under this plan if a Global Affairs Canada travel advisory related to COVID-19 is in place for your destination on your date of departure.

** COVID-19 is not a covered reason for trip cancellation or trip interruption if the Government of Canada issues a travel advisory for your destination.

Filing a claim

Filing a travel insurance claim with Allianz Global Assistance is easy thanks to their online claims portal. It’s a smooth and efficient experience that keeps you informed at each stage of your claims journey. 

Claims for all products and benefits can be submitted online including trip cancellation, interruption and delay, lost or delayed baggage, and out of pocket emergency medical expenses. 

Get started by visiting