The browser you are using is not supported. Please see our supported browsers.

COVID updates

COVID-19 testing requirements for entry
View all travel advisories

COVID updates

COVID-19 testing requirements for entry
View all travel advisories

To use WestJet.com, you agree to the website terms of use, the privacy policy, and the use of cookies.

Search
  • Flights
  • Vacations
  • Offers
    • Sales, deals and offers
    • Low fare flights
    • Vacation offers
    • WestJet Rewards offers
  • Manage trips
    • Manage flights
    • Upgrade your seat
    • Email itinerary
    • Receipts
    • Baggage and service fees
    • Manage vacations
    • Safety
  • Check in
  • Flight status
  • Rewards
    • Join WestJet Rewards
    • About WestJet Rewards
    • WestJet dollars
    • Tiers and benefits
    • WestJet RBC® credit cards
    • Account help
  • Search

Suggested results:

    • About us
      • Caring for our environment
      • Christmas Miracle
      • Community Investment
      • Executive team
      • Great jobs
      • History
      • Media relations
      • Mobile app
      • Our airline partners
      • Our fleet
      • WestJet legal information
        • Contingency plan for U.S. tarmac delays
        • Flight interruptions and passenger rights
        • Privacy policy
        • Privacy request form
        • Tariffs
        • Travel terms and conditions
        • Website terms of use
        • WestJet Rewards program terms and conditions
      • Women in Aviation
    1. Home
    2. About us
    3. WestJet legal information

    WestJet legal information

    There's a lot of legal information to consider when you're running an airline, and even occasionally when you're flying as our guest. If you'd like the real deal on everything from your rights on board to our responsibilities as your airline, you'll find it all here.

    Contingency plan for U.S. tarmac delays
    Flight interruptions and passenger rights
    Privacy policy
    Tariffs
    Website terms of use
    Travel terms and conditions
    WestJet Rewards program terms and conditions
    Upgrade offer terms and conditions
    Modern Slavery Statement
    Hold the fare terms and conditions

    Partner terms and conditions

    • Rental car terms and conditions
    • RBC travel insurance policy
    • Tourico hotels terms and conditions

    Government consumer protection

    • Contact information
    Legal, restrictions and terms and conditions
    English

    We'll redirect you to the home page of the country/region site you choose.

    Update
    Contact us
    • Booking options

    • Business travel
    • Groups and conventions
    • Direct flights
    • Hold the fare
    • Book with a companion voucher
    • Book with WestJet dollars
    • Fares, taxes and fees
    • Car rental
    • Hotel
    • Destinations
    • Before you go

    • Baggage allowance
    • Seat selection
    • Children and family
    • Pets
    • Special needs
    • Travel documents
    • Travel insurance
    • Download/update the app
    • At the airport

    • Lounges
    • Priority services
    • Security screening
    • Travel advisories
    • Parking
    • In the air

    • Food and beverage
    • Entertainment
    • Our aircraft
    • Cabins
    • At your destination

    • Lost and found
    • Lost luggage
    WestJet Magazine WestJet Magazine
    WestJet App WestJet App
    • About WestJet

    • About us
    • Awards
    • History
    • Sponsorship
    • Community Investment
    • Media relations
    • Great jobs
    • Our airline partners
    • WestJet RBC® credit cards
    • FAQs
    • Sitemap
    • WestJet News
    • WestJet Vacations

    • Featured vacation packages
    • Exclusive vacation packages
    • Family vacation packages
    • Why WestJet Vacations?
    • Services

    • WestJet biz
    • WestJet Cargo
    • Travel agents
    • Accessibility
    • Legal

    • Tariffs and conditions of carriage
    • Privacy policy
    • Flight interruptions and passenger rights
    • US flight and service disruptions
    • Legal
    © WestJet. All rights reserved. Indicates external site which may or may not meet accessibility guidelines and/or be translated.