Grand Riviera Princess All Suites and Spa Resort reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.3
  • Location 4.1
  • Rooms 4.2
  • Service 4.0
  • Value 3.9

13339 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great service!

robhU7216MH (Ontario, Canada) on Feb 24, 2026

Our shuttle driver Bernie is so amazing. Kind, genuine and full of joy! If you get to meet Bernie you will absolutely love him! Thanks Bernie for some great rides up and down the resort! Can’t wait to come back!

TripAdvisor users rated this property 5 out of 5

Good value… would come again

debbielsk on Feb 20, 2026

Newly renovated rooms and restaurants. Decent food and entertainment. We were able to get into the alacarte restaurants each night by booking ahead 3 days on the app. The Tepanyaki and Italian were our favourite. The ice cream parlour was also a hit! Great service! Beach has seaweed, but the staff clean a lot of it up each day. Enjoyed the sunrise beach yoga and aqua fit. Overall a great experience!

TripAdvisor users rated this property 2 out of 5

Platinum, exclusive, butler service, preferred dinning is all about marketing

Getaway276347 (Oakville, Canada) on Feb 17, 2026

Booked the Platinum level expecting a true premium experience. What you get is a standard all-inclusive with premium labels that mean nothing. The Platinum pool is far too small for the number of Platinum guests, so you end up in the same crowded areas as everyone else. “Preferred dining” isn’t exclusive at all — guests from all categories are seated there. The minibar contains only basic domestic drinks. Even simple items like coffee, sugar, and stir sticks required daily requests. And the so called “butler service” is just a drink runner at the beach/pool — nothing like a real butler program. If it's not a butler don't call it that. Did I ask too much? No, the resort delivered too little!! If you know what true first class service looks like, the Platinum level here will disappoint.

TripAdvisor users rated this property 4 out of 5

Beautiful resort

Don C on Feb 16, 2026

We came here in 2015 and had a wonderful time. It’s a resort that does not break the bank but you will feel very much like you’re on a four star resort courtyard is beautiful at night friendly staff and buffet is above average for family friendly resorts.

TripAdvisor users rated this property 5 out of 5

experience

Deravá B on Feb 08, 2026

Great restaurant with excellent staff and excellent cuisine. We recommend visiting and enjoying the whole evening. We will be happy to stop by again next time.

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