Overview
Exclusively located between the Nichupte Lagoon and the Caribbean Sea, Royalton Chic Cancun offers a vibrant adults-only experience with exceptional service, stylish architecture, incredible food, and curated cocktails for couples, groups, singles, or friends looking to enjoy an All-In Luxury® holiday.
This adults-only resort’s stunning white-sand beach and its breathtaking clear turquoise waters are the perfect scenario for you to party your way. Whether you are lounging on the beach, treating yourself at The Royal Spa or dancing in the high-energy foam pool party, you will be surrounded by details that have been carefully crafted to meet your every need.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
458
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- Maximum 4 adults
- No more than 4 guests in the room
- Royalton Signature rain shower
- Garment steamer
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- USB charging stations
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Maximum 4 adults
- No more than 4 guests in the room
- Royalton Signature rain shower
- Garment steamer
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- USB charging stations
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- Maximum 4 adults
- No more than 4 guests in the room
- Butler service
- Royalton Signature rain shower
- Garment steamer
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- USB charging stations
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- Complimentary access to the Level 18 - Rooftop Cabana Lounge pool area and national drinks (including alcoholic beverages) menu included.
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Maximum 4 adults
- No more than 4 guests in the room
- Butler service
- Royalton Signature rain shower
- Garment steamer
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- USB charging stations
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- Complimentary access to the Level 18 - Rooftop Cabana Lounge pool area and national drinks (including alcoholic beverages) menu included.
Amenities
Exterior
Lobby
Pool
Pool
Insomnia Café
Taboo Lounge
Munchies Pool Bar
Excite Sports Bar and Lounge
Diamond Club™ Pool Bar
La Hacienda Restaurant
Chopstick Restaurant
Vespa Restaurant
Cloud 9 Restaurant
Level 18 Aerial View
Level 18 Bar
Gym
Spa
Meeting Space
Location
Reviews
TripAdvisor Traveler Rating
A subpar Royalton Experience
O9694QStristanc on Mar 28, 2026
If you've been to the likes of the royalton bavaro punta cana and expecting a similar experience due to the name, reconsider. The grounds are well kept but the service is beyond subpar with diamond club totally not being worth it. Pool bar service is attrocious unless you're willing to excessively tip. Oskar, Luis and Eber are easily some of the worst bar tenders I've come across in any all inclusive. Each of them openly waving tips in your face, expressing you to tip if you want their service. You will easily wait 30 minutes - 1h for a drink to be told that you can only order 2 at a time. The butler service within diamond club is ok, but again doesn't meet what you would exprience in other Royaltons. The drinks are limited to diamond club bars and the sports bar and in all honestly, you can get top shelf drinks without it. In general the majority of staff are very accomadating. The roof top is a weird experience where everyone is downgrounded. As diamond club, you have access to the local drinks for free but if you have a standard booking, you will need to pay for your drinks on the roof top. The entertainment team work really hard and are very friendly - Huge shout out to Marco! The food can be hit and miss but is certainly better than some of the local Riu's.
Don't fall for lies
Eric H on Mar 28, 2026
Paid for king room in October, came in March and they gave us queen room, no apologies no offer if making it right. Just a smug young woman that said we requested a king. They happily took our money and did not give us the room we paid for. Criminal
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