TripAdvisor Traveler Rating

We loved Bocodos steak house at Garza Blanca - Julian and Martin did an excellent job waiting on us. The steaks were delicious and my brother in laws A5 Waygu steak was one of the best he’s had, even in Texas! It was my husband birthday celebration and they made it very special with beautiful dessert board. We’ll be back!

Excellent overall. We liked it so much going back Jan.2027Just check your bill when checking out.

Our stay at the resort was a very mixed experience. Unfortunately, the cleanliness of the room was disappointing. When we arrived, there was hair on the bed sheets, which made us question how thoroughly the room had been cleaned before our arrival. Another major issue was the travel agent credit. We were offered a credit in exchange for attending a timeshare presentation. We agreed to attend based on the understanding that we would receive the credit afterward. However, when it was time to check out and claim the credit, we were given the runaround and it felt like they were trying to avoid honoring what had been promised. My advice to anyone staying here is to be very careful and make sure you fully understand the terms of any credits or incentives you are offered. Get everything in writing and confirm exactly how and when you will receive the credit. Overall, I felt there was a lack of transparency, and some of the information we were given did not match what happened when it was time to check out. I would encourage management to be more honest and transparent with guests and ensure that promises made by their representatives are actually honored.

An exceptional hotel experience from start to finish! The rooms are incredibly spacious, with comfortable king-size beds, huge balconies with stunning views, and luxurious amenities. With eight different pools, full-service facilities, and a personal butler assigned to each guest, everything is designed for comfort and relaxation. The food was exceptional! We especially loved the Mexican and Italian restaurants! The breakfast buffet had a great selection, with a coffee bar and made-to-order egg station. Plenty of high-quality snacks, premium drinks, and delicious options by the pool and beachfront BBQ. Fish, meat, vegetarian, vegan, gluten free choices were available throughout. June was Fitness Month, and I absolutely loved the variety of fitness programs available throughout our stay. I also highly recommend visiting Imagine Spa—it’s an absolute must! What truly made our 8-day stay special, though, was the incredible staff. Everyone was caring, attentive, and genuinely kind. I made so many wonderful connections with the staff during our stay, and they made us feel truly welcomed. A very special thank you to our wonderful butler, Sofia, for being so helpful and making our stay feel effortless and perfect. And thank you to our hilarious waiter, René, whose personality and humor made our dinners so magical. We left with wonderful memories and so much appreciation for everyone who made our stay so special. ??

Traveled here with a group of 19 for a birthday celebration. Our check in process went smoothly. Our room was comfortable and clean. No privacy for the bathroom as you can see into bathroom area from bedroom. Room service experience was good. Beds are super comfortable and the sheets.. I'm still dreaming about them. Our balcony ws roomy with a sofa and hammock overlooking the pool areas. The pools were clean. Pool staff was attentive and friencly. Really enjoyed the pool bar at the main pool. The snack bar food was great. I could not get enough of the shrimp ceviche and the guac & chips. We had dinner at all of the restaurants at the resort and thoroughly enjoyed all of our meals. I will warn you, if you are looking for an adult scene with late night options, this is not the resort for you. remember this is a family resort.