TripAdvisor Traveler Rating

We chose Divi Aruba All Inclusive for our anniversary because we were looking for a relaxing couples vacation. While Aruba itself is beautiful, the resort didn’t meet our expectations. Our room was clean but showed significant signs of wear, including chipped cabinetry, worn furniture, scratched sinks, stained curtains, aging bathroom fixtures, and other areas that felt overdue for renovation. We also experienced construction noise during our stay. The dining experience was disappointing. Several restaurants were fully booked, and the ones we did try weren’t memorable. Between meal periods, the food options were limited, and we were surprised there wasn’t room service at an all-inclusive resort. The beach and pools are definitely the highlights of the property, but overall we didn’t feel the resort offered the value we expected for the price we paid. We enjoyed Aruba and would absolutely return to the island, but we’d stay somewhere else. The room was located in the veranda 2nd floor

The room was excellent service exceptional food amazing I had dinner at the windows the service from our server Genesis was outstanding

Beautiful everywhere, great food and service. Excellent all around. Kids club was fantástic, we had a group of 17 and they didn’t want to leave. Brenda and daianne were the best! And barista cafe amazing, all the servers and best coffee ever

I might have given more than two stars if I hadn't stayed here in the past and knew what the Divi All Inclusive used to be like. We hadn't been here in about 7 years and were very disappointed in the changes. What we used to love about the Divi was that it was an all inclusive that still felt like a more personalized resort that cared about details. Our experience (and keep in mind this wasn't actually the busiest season - it was the busy part of the summer travel season, but still not as busy as the Feb - March high season) was that it is now solely focused on volume and profit. While the staff in the service areas such as bars, restaurants, room cleaning were still incredibly friendly and wanted to offer good service, the other areas of resort management were some of the worst I've ever seen. The staff at the front/check in desk could not have been less welcoming and simply did not care - AT ALL - about providing service. When after two days had gone by and the palapa hut/lounge chair area right in front of the area of the resort we were staying in hadn't had trash or garbage picked up, I asked at the front desk if someone could clean the area, the individual acted confused that I would make such a request. So I further explained that I wasn't talking about a public beach area, I was talking about the actual resort property directly in front of our room where the resort lounge chairs were - there was food trash, a cup of something unknown that I don't even want to guess at, dirty towels that had been left and other trash just laying around the resort grassy area. The front desk representative actually rolled her eyes at me and said she would send someone over. We were there for three more nights and no one ever appeared. In an apparent cost saving measure I couldn't tell you the last time new towels were purchased. The Divi is NOT a bargain resort, but the towels were the thinnest, cheapest material I have ever used. And thankfully when one day we only received two new towels, my husband began calling the front desk 6 hours before we actually needed to shower.....because that's how long it took to get towels delivered to our room. 6 hours and three phone calls. Beach towels - same - towels not even close to big enough to cover a lounge chair and in terrible shape with NO OPTION to exchange for new towels throughout the day. Each adult is provided with ONE TOWEL the day they arrive and there is no way to get a new towel until your room is cleaned the following day. It's a beach resort. I am simply baffled by this. And in terms of caring about details, the room we stayed in, the fixtures were loose or falling off the walls in the bathrooms. We were celebrating our 20 year wedding anniversary while we were there, which I included in my booking information and multiple times when I made dinner reservations. Not a single person acknowledged our anniversary. In contrast, we had actually stayed at a different resort for the first few nights of this trip. When we checked in, we were warmly greeted, told happy anniversary - there was a bottle of champagne and a card in our room for us. I sincerely regret not staying there the whole time. The only reason we moved to the Divi was because we had stayed there multiple times in the past and had a good experiences. This is part of why I'm so sad and disappointed by our recent experience. I had actually planned on sharing some of this at check out, but consistent with the new approach of simply not caring, upon checkout, they were far more concerned with getting our bracelets back and didn't bother to even say they hoped we had a nice stay.

We went as a familiar of 4 in May, kids aged 13 and 15. Overall it was a good stay I would say, a few pros and cons as with any resort, I'll try not to get to wordy... Location was good, short drive to the resort. Beach was nice, white sand with picture perfect water. Was able to easily walk back and forth to the Tamarijn, and walk down to Eagle beach. Ocean was a little more rough than I thought it would be, but for us we enjoyed the ocean. Might not be great for little kids at times, but still ok. Very windy, but the wind is nice. You don't feel the heat as much which is great. Didn't rain at all either, which was nice. Atmosphere was decent, music and vibes were a little old school, cater to a specific crowd, very "Americanized" as you would expect. Would have liked a more Carribean/exotic vibe, but I kind of knew what i was getting into before we went so I can't complain about not having enough culture. Some of the nightly entertainment was better than others. The room was decent, it has a dehumidifier in it which is great. The rooms were clean, only complaint I had was with my shower, it tended to leak throughout the bathroom floor. I complained about it a few times, but really there was nothing they could do, without doing some renovations. We found a work around, but still shouldn't happen. I also requested a room with the best view possible, one with an ocean view, I got a garden view with a slight glimpse of the ocean wasn't impressed, but again, it is what it is. The food we found was good overall, I think as a family we enjoyed the Margot the best. We liked the food there, and they definitely have the best drinks, hands down. I recommend going their for drinks later as well, you can just sit at the bar and get some very cool drinks. They usually have a dj spinning as well, just a nice vibe and nice view. The breakfast buffet is decent, but it's the same everyday basically. But still has plenty of options. Some restaurants were better than others, but overall they were all decent. Anyone expecting michelin star food might be disappointed, but as a foodie, enjoy the good with the not as good, and stop complaining, your in Aruba. There wasn't allot of activities for kids, my kids like to lounge an relax so it was ok. The gym is good, has a nice view, we went there a few times. Overall a good stay, would I go back, probably not. Not because they're was anything really wrong, but I'm the type that likes to try new places. If I were to go back, I might try somewhere different, maybe in town so I can easily walk through out the town, but that's just my opinion.