Divi Aruba All Inclusive reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 3.5
  • Service 4.0
  • Value 4.0

3692 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Just OK. Very nosiey.

Sydney M on Aug 05, 2022

Unfortunately we were not told that our room would be 5 feet from the weddings. There was a wedding 4/5 nights we stayed. Music was so loud it was shaking my room. Wish we were told this as we like to go to bed early and it was impossible until about 11:30pm when the staff was done cleaning up. Next time we would not pay the extra to be on the beachfront rooms had we known.

TripAdvisor users rated this property 4 out of 5

Beautiful beach

Tommy U (Riverview) on Aug 05, 2022

Stayed at the Divi for 3 nights in an ocean front room on the ground floor. I highly recommend this room type, being able to walk 30ft out from your back patio and be on the beach was amazing. This resort has a more chill vibe which we liked. There was music by the main pool but down by the beach it was usually pretty quiet. We stayed a few nights on palm beach and I can tell you that the beach at the Divi is hands down better. Much prettier water and sand. It is true that there are some rocks and dead coral in the water but not to the point that I felt water shoes were necessary as some other reviewers had mentioned. Our room was definitely showing it’s age but it had the basics and the AC was ice cold. If you notice a musty smell, turn your thermostat to the drying setting and it helps while still cooling the room. Breakfast buffet was pretty good, pretty typical choices, omelet station was good and the made to order french toast was exceptional. Lunch options is either the buffet or the bar offers pizza, burgers, sandwiches, and spaghetti carbonara (kinda random) but we just chose the buffet. Dinner was good at Red Parrot and Paparazzi, Pure Lime underwhelmed, except their ceviche was great. Alcoholic drinks seemed watered down as they usually do at an AI but the bartenders were very friendly. Recommend walking along the beach and checking out Eagle beach and all the way to the Divi trees. Probably a 45 min walk but it was cool to see on an overcast day.

TripAdvisor users rated this property 3 out of 5

Beautiful location, but hotel & "all inclusive" was mediocre

staplesh5 on Aug 03, 2022

Stayed at the Divi Aruba with my family at the end of July, with mixed feelings. Some of the issues may be due to the post* pandemic travel boom, but certainly diminished our experience. The pros: the beach access is great and the beach and water are, of course, beautiful. Access to the Tamarjin amenities is a bonus and that property is nice. All but one staff member were super friendly and kind. Issues with the room were addressed promptly and with courtesy (these issues were unrelated to those described below). The cons: we were upgraded to a pool view room, but facing the main pool means late hours with booming music when you and your exhausted family want sleep! The room was small, beds and pillows were not comfortable, furniture was rundown, bathroom door and shower door didn't shut properly, and faucets and toilet seat were loose. It wasn't clear if the door adjoining with the room next door was locked/blocked/whatever, but it was thin and you could easily hear conversation in the next room. Getting a reservation at the restaurants had to be done more than 48 hours in advance or you were stuck with the buffet which renders the access to 10 restaurants pointless. We were there 5 nights and had to have buffet 2x and super late dinner 1x. The options at the grill/bar were very limited and we grew tired of eating tiny thin crust pizzas. They were often out of whatever it was that we ordered or needed, both at the buffet, restaurants, bar/grill, and even the towel hut! No beach service for drinks, but that's not a big deal. Being pushed for a time share tour every time you went to the concierge for dinner reservations or to book an excursion was annoying. We were not told about the "watersports" place where we could borrow snorkel gear and kayaks and did not find out about it until halfway through our last day. Overall the "all inclusive" part didn't really deliver for the money spent nor did the quality of the room. I would probably return to Aruba but would choose a different resort. *pandemic not actually over

TripAdvisor users rated this property 4 out of 5

The Best Value All-Inclusive In The Caribean/Two Resorts In One

Ron R (Toronto, Canada) on Aug 01, 2022

First note: Both, Divi and Tamarijn All-Inclusive Resorts' amenities are included in your package regardless of which one you decide to stay in...that was a really nice surprise. Each resort has 1 buffet and numerous restaurants to dine in. The food quality was superb in the restaurants; the buffets were food-made-to-order-on-the-spot, and decent. The mile long beach linking the 2 resorts is super soft sand and turquoise, clean water with no fish spotted. Beach recliners are numerous, but the straw beach fixed "umbrella's" were 1st come first grab...usually taken by 7am. Numerous pools thru-out the property for those not interested in the beach. The accomodations were generally nice and extremely clean; the washroom layout was a little tight, with a tiny separate room containing a toilet. The double sink counter was nice with lots of space/the shower stall was oversize, but the shower head was about 7 feet above the floor with no adjustments and medium water pressure. The balcony was continuous left and right with only a 3 foot railing separating you from your neighbours, so sliding door security was a bit questionable.Cleaning staff insisted on setting the A/C at cold-storage temps, and we had to raise the temp up every afternoon/we both got colds by the end of the week. There are numerous free little 10-person shuttles running between the resorts so you didn't have to walk much if you didn't want to. We felt very safe both at night and daytime anywhere in/near/outside of the resorts. The staff were extremely friendly/polite/accomodating and all seemed to be happy to serve whatever you needed from them. Yes, we tipped here and there, but never did we get the feeling that they expected anything, which was very refreshing for a Caribean all-inclusive. All in all, it was a very nice place to spend a relaxing week, and we do expect to return within the next few years. Yes the overall cost for the 1 week package at the Divi was almost double of what we had paid elsewhere in the Caribean, however it was well worth it !

TripAdvisor users rated this property 1 out of 5

Worst staff!!

Jerry99739472837382 on Jul 31, 2022

All the bar tenders are miserable 24/7, non of them ever have a smile on their face and when you order a drink it’s like they don’t want to make it for you. The one bar tender named Mario is the absolute worst ever! Another bar tender said “if you don’t have a tip out we take our sweet time coming to you.” Gratuity is suppose to be included yet they say that?! The only person to blame here is management!

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