We just returned from Aruba staying at Divi AI, Vista 2 building.
Our ocean view room was literally steps away from the beach! We could actually lay in our bed and watch the waves!
We upgraded our stay to the elite package.
It was well worth the money,
The resort treated us like royalty! We had gone last year without the package and it was amazing as well, however the package made our trip absolutely perfect! The staff went above and beyond to plan everything for us. The upgraded restaurants were fabulous. The spa was so tranquil that I actually fell asleep twice during my massage. It was just what I needed.
Our concierge, Tabitha, was fantastic! So warm, friendly and extremely helpful with arranging everything we wanted to do. Everything was seamless!
I highly recommend this resort and the elite package!
Trip of a lifetime!
Worse hotel in terms of customer service
Feb 14, 2024
They had issues with their Ac for more than 4 hours during the day and I have a small child which needed to take a nap and when we asked them they had no idea when it was going to get fix so basically in a hit weather like plus 30 with the baby they could not provide when their Ac will be fix .also the has someone cutting grass at 8 am right outside of our door .
Avoid this Nightmare: A Dreadful Experience at DIVI All-Inclusive Resort
Feb 14, 2024
I recently had the misfortune of staying at DIVI All-Inclusive Resort, and let me tell you, it was nothing short of a nightmare. The glossy pictures on their website are a deceptive facade masking the grim reality awaiting unsuspecting guests.
The staff were indifferent at best and downright rude at worst, displaying a level of apathy that made me question why they were even employed in the hospitality industry. Requests for assistance were met with dismissive shrugs, leaving me feeling utterly neglected and abandoned.
The so-called "all-inclusive" amenities were a farce, with subpar food that tasted like it had been reheated multiple times and watered-down drinks that barely resembled the cocktails advertised in the brochures. It was a challenge to find anything remotely appetizing amidst the dismal buffet offerings.
the overall cleanliness of the resort was appalling, with overflowing trash bins and pools that resembled murky swamps rather than inviting oases. It was evident that maintenance was a foreign concept to the management, as evidenced by the dilapidated state of the facilities.
.This establishment is a disgrace to the concept of hospitality, and I wouldn't wish the experience I endured upon my worst enemy. Save your money and sanity by exploring other options that actually deliver on their promises.
Great resort. Away from congestion. Great staff. Breakfast lunch good. Dinner not so good. Clean. Evening entertainment
Feb 08, 2024
Love this place. Our fifth visit. Exceptional staff. Squeaky clean. Breakfast and lunch buffet are superior. Dinner entrees were substandard but that happens at all inclusive. Location away from hotel congestion is the best on island. Evening music and entertainment is fun.
Love this place.
Jan 29, 2024
This place is amazing. Loved it. We had to suffer and go somewhere else because they had no rooms at booking. The beach is amazing and there are a few pools. The small pool by our room was quiet and small. We were able to enjoy our cocktails and sun. Food was everywhere and drinks were great.