TripAdvisor Traveler Rating

This was the worst hotel. Just the pits. Let’s start with check in, my husband and I checked in on Wednesday afternoon- we were greeted by no one, without a welcome drink- when I asked about the welcome drink- the receptionist responded we only do that on Saturdays- note- it doesn’t happen on Saturdays either. We check into a studio room. The layout of the room is strange the T. V. is very far from the end and off to the side you won’t be able to see it, but what was unbearable was the SMELL of the room. It was like a damp basement. The other reviews are not exaggerating. The smell punches you in the face, We tried to go to the front desk a few times- and offered to pay for any upgrade but we couldn’t stay in the room, they refused to even let us pay for an upgrade. The saving grace of this outdated run down resort is the food. Every restaurant is delicious. And the air staff is really friendly, shout out to Kathy at Bar Tapas! She was a doll! There isn’t much to do but hang by the pool, not a lot of say time activities. Soy husband and I lounged by the pool- where unfortunately our Apple AirPods were stolen! We left them in our beach bag like anyone else around the beach and we came back and they weee stolen we immediately alerted the security and after 45 minutes of a non search and no real apology nothing happens. I’ll spare the rest of the trip, we had to check out early and we couldn’t get a print out of our bill, the woman behind the front pretended like she didn’t understand me, I’ll be checking any AMEX charges ASAP. There are a lot of other hotels to spend money on. This isn’t it.

I wasn’t WOWed & I was very underwhelmed with this resort. It is older & not renovated, like the others. The room was fine. However, I paid for a Golf villa with views of the Golf course & did not receive that. Our view, albeit, was of the beach. The balcony was an obstructed view, compared to other balconies on the same side of the building as ours. I had to figure out how to shut the beeping off on the dishwasher, otherwise it would’ve kept us up all night. The shower door was annoying - kept rolling open while using shower. Kitchen was fine but small. There was only one pan to use, but a lot of pots… and WAY too many lights in the room that made no sense. There is literally no direction as far as where anything is located on the resort, what the resort offers, etc. It was a bit frustrating when it came to that. If we didn’t walk half the resort, we wouldn’t know locations. Also, they give you a map at check-in, but it’s not very helpful. Not many of the employees are friendly & many of them don’t speak English, speak very little of it, or have very strong accents that are difficult to understand. There are several languages spoken in Aruba - Dutch, English, Spanish, Portuguese, to name a few.

Room 3103 was very convenient, it was close to the beach and a very nice pool. Everything was very relaxing, the little golf carts that take you around the resort were very fun and convenient. There was a super market close by like a 10 minute walk but we could take a shuttle/golf cart quite far but not all the way. And when we were leaving they held our luggage for free before our flight and we had access a hospitality room for showering and changing for free which was so nice of them. So i would definitely recommend this resort to everyone who goes to Aruba

This was an amazing trip! My accommodations were superb. Most importantly, every staff member stepped up to the plate to ensure your satisfaction with Divi Village Golf and Beach Resort. I would recommend this place in Aruba many times. If

The resort was great. The rooms were clean, the food was good and the staff was friendly. The only reason I didn't give 5 stars is because the walls are very thin. We could hear everything in the room next door.