TripAdvisor Traveler Rating

We had to change rooms upon arrival after waiting 45-50 mins in. Line and then another 15 mins to check in. New room was not ready and had to move all our stuff ourselves. Down three flights and then up another three flights. Mild is present in these rooms. It’s not good.

If you seek less crowds than Palm beach, this is the perfect place. There is enough to do but you don’t feel cramped. The beach across the street was fantastic. Nice restaurants a quick taxi away and we enjoyed our meals at the on-site restaurants.

Hotel once as a great vacation spot.We planned family vacation to arrive to a horrific situation. Tired from traveling we went to our rooms to see water damaged mold and cockroaches. Doors don't close, lights don't work bathroom door water damaged stuck closed, water running across floor parts o wall missing. Hotel manager refused to help us. Wont relocate or refund us claimed hotel full yet we only saw two other rooms being used. Manager was bias to us, refusing any help. You will only get help based on your nationality. Trip was a disaster we all got sick from the mold and cockroaches. Parents had to go to emergency room and were admitted or mold poisoning.

The staff was amazing eagle beach was Awsome and be sure not the miss the multiple happy hrs We will be returning

The resort staff helped with any requests very promptly. Felt very safe and the beach area was perfect for laying out or swimming. Very happy with resort!