TripAdvisor Traveler Rating

We had a family vacation to celebrate my husbands birthday . This was a dream come true trip! The booking was very easy. The location was so accessible with nearby attractions. The architectural decor is truly beautiful and so functional making it very easy to get to all of the amenities offered . I loved that there were wrist bands as well as cards to allow accessibility to the rooms and to the gym. This was to me a real great security feature since you could not get once in the elevator to your floor unless you had either the wrist band or the card that was issued to each adult guest. The grounds are impeccably clean everywhere inside the hotel in the rooms the restaurants, the pool beach area, sauna, gym and of course lobby. The housekeeping staff were all so friendly, honest and accommodating. Excellent service! Our rooms were thoroughly cleaned daily with daily sheet changes. We felt right at home in our rooms with beautiful views of the grounds both pool and beach. Very relaxing sentiments being in our rooms. The staff everywhere were all so friendly, quick to answer questions, to offer help and to assure you of getting your request made possible. There was a TV on the pool grounds that allowed the guests to see the Fifa games at night. We enjoyed such a sense of camaraderie sharing the viewing with other guests! We had breakfast lunch and dinner in all the restaurants . The same thread of cleanliness, friendliness and eager to make you happy attitude prevailed everywhere ! The cuisine is so health oriented . A must for me and my family _ all meals were savory and so well presented with the staff quickly removing finished plates and cleaning the table after the entree in every restaurant we dined in . Overall I have to give 5 stars although I wish it could be a 10! This review is made by me but my family also shares the same thoughts. It is truly a family oriented hotel for young and old. All age groups as I noticed that enjoyed the beautiful facilities. Please consider going here when you think of Aruba as your next vacation . Mr. And Mrs. Mark Wolferman and family

I booked this stay through the Amex Fine Hotels + Resorts (FHR) program. As a Hyatt Globalist, resort fees are waived on eligible rates on FHR bookings , and this reservation was an eligible rate. However it seems like this property refuse to follow the standard policy I’ve experienced at other FHR bookings stating that the booking needs to be made directly with Hyatt for benefits to apply. TLDR - don’t book this property if you’re a globalist via FHR.

This hotel is in a prime location. the rooms are clean and the resort is beautiful. Staff could have been much friendlier. Also, all of the boats on the beach where you are swimming make the water and sand dirty.

Cute rooms and very neat. Pretty darn loud at night though so if you are a light sleeper, beware. Some interesting dining options right at the hotel (Italian, sushi, etc) and you can get food/drinks delivered on the beach. That being said, the palapa reservation system is totally ridiculous. Lucky for me I read a review saying that you need to reserve palapas MONTHS (plural) in advance to be assured a spot, and even still we were waaaay in the back corner every single day. We get there early and would love to just be able to have someone set us up at the beach in a spot that doesn't stink. Adult pool was fun to hit but even that got really busy. Just a lot of bodies I guess and some really limiting systems for being able to enjoy such a beautiful beach and pool. As a gal who likes to be "ass on beach" every day, bright and early, this will prevent me from staying at the Hyatt again in the future (at least until they change the system).

Best resort for families or adults only. Had a wonderful time. The staff was friendly and remembered our names. The grounds were impeccable, and the room was great. Valet was quick and responsive.