TripAdvisor Traveler Rating

What a lousy place! WiFi doesn't work. No air conditioning. Beds are just about on top of each other and are different heights! The window to the outside is cracked and taped over. The line is out the door at reception. We are here only one night, or else I would leave. Stay. Somewhere. Else.

Rooms were run down and stuffy, furniture old and barely functional. Power points did not work and neither did the lights. Ventilation poor. A small fan was the only way of circulating air so room was like a sauna on a warm day. At the restaurant we ordered pasta and found a coin in the dish.

I booked a Delux King room and paid $625 AU. The room was very worn and even had a large chunk of metal that had fallen off the heater unit onto the floor. The room appeared old and shabby. There was no air-conditioning. I returned to the desk thinking I had been given the wrong category of room! Not so said the desk clerk. Other problems we found- sliding wardrobe door off the rail. There were no bedside power points. There was a dirty, dusty exhaust fan in the bathroom. The curtain pull was off the curtain and the curtains didn't close properly to block out light. The bathroom was so tiny we needed to nearly straddle the toilet to reach the shower taps to avoid an icy blast in the bath/shower. Towels were so old and thin you could nearly see through them. There was nowhere to hang the towels other than in the bath area. The armchair had a totally saggy seat. Worst hotel in my month long stay in Canada. Do not stay here at any price. A total rip off.

The Lake Louise Inn provided very nice accommodations for a short stay at this beautiful Canadian National Park. Our room had all necessary amenities and was well located within the park. The included breakfast and dinner were tasty and ample. We enjoyed our stay here.

Great inn in the small town of Lake Louise. The lobby and restaurants are great on the property. The rooms are a little dated but were clean and comfortable. Would definitely stay here again. The town of Lake Louise is very small. I would not stay in the area over 2 nights.