TripAdvisor Traveler Rating

Very expensive shabby, tired hotel. The double queen rooms that we upgraded to in the main building have interior windows facing the indoor pool. They are dark and dingy. The bathrooms were old and in need of renovation. The carpets in the rooms and throughout the hotel were stained. Would not recommend staying here. It was a big letdown.

Shabby room, we realised when awoken early that we were above a laundrette. Small bed with my side jammed against a wardrobe so I knocked myself several times in the night. Place felt grubby, could do with a refurb. Out of the 10 hotels I have stayed in across Canada this was the worst. In fact Lake Louise is so close to Banff I wish I had visited the lake from there.

We rented the one bedroom condo. The space was fine, but the beds need replacing. My husband slept in the bedroom and I used the Murphy bed since the mattresses were not comfortable. It was annoying that the kitchen wasn’t well stocked and we had to keep asking for common cooking items. Place was run down and needed deep cleaning. Not worth the $$$. Location was good for visiting Lake Louise/ Yoho areas. We didn’t eat in the restaurant or buy in the few overpriced shops.

Staff were very pleasant, helped with all our questions. Hotel accommodation was chalet style but sufficient for our stay. Breakfast was okay and meet our needs, buffet recommended. Bags of parking, we stayed in block 4 - this could do with a ramp to access rooms.

We visited here from Australia as part of our Canadian / US Adventure. Lake Louise was a very pretty little spot with not much going on other than some great hikes (one up to a secluded tea-house) and stunning views. Quick side-note, must go to the Trailhead Cafe (5 mins walk away) for the best coffee in Canada so far). Lake Louise Inn was to be our home for a couple of days. We were welcomed by some very friendly staff who actually gave us a choice of where we could stay (there are a number of buildings as part of this complex). We choose to forgoe a view to stay in the main building and have direct access to the indoor pool, gym & 2 restaurants. The pool was great - heated and fairly large with 3 separate hot-tubs. The gym was pretty well equipped. We dined at one of the 2 restaurants (Timberwolf pizza & pasta cafe) which was great. Our room was very clean but had a pretty small bathroom. The hotel offers free bikes for guests to hire for up to 4 hours which was awesome. I found all the staff (concierge, maintenance, restaurant etc) incredibly friendly and helpful. Would definitely recommend this place to others.