Lake Louise Inn reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 3.5
  • Service 4.0
  • Value 3.5

6608 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

Lake Louise Inn

2017_whiteknight (Croydon, United Kingdom) on May 15, 2024

Hotel consisted of rooms set over 3 storeys, 2 restaurant + coffee shop attached & indoor pool but not amenities outside. Rooms were on the small side, whilst clean they had very dated furnishings. Only one of the restaurants was open the night we stayed & it was reached by several steps to the first floor. I asked at the reception if there were lift facilities to get to the restaurant & was told no. Luckily I don’t have mobility issues but if I did I would have struggled to reach the restaurant.

TripAdvisor users rated this property 5 out of 5


sep20242024 (Melbourne, Australia) on May 13, 2024

Close to Lake. Cost only $2:00 per person each way. Free pickup available for Lake Louise snowfields, Rockies Mountaineer train. Close to shops. Friendly staff. Reasonable price. Highly recommend if you’re visiting Lake Louise

TripAdvisor users rated this property 2 out of 5

Very disappointing

Miranda P on May 11, 2024

We’re given 2 door key cards which didn’t work. Then our luggage 2( suitcases) were delivered to 2 other guest rooms, neither arrived until we tracked them down . Shower didn’t work, we asked them to fix it which we were then told they don’t have spare parts to fix it. In each building at least washing machine didn’t work. After complaining to the front reception we asked for 2 free alcohol drinks to make up for the all the time wasted, we were told we don’t give complimentary drinks for mistakes made as we’d have do it for everyone . Worst experience!!!!!!

TripAdvisor users rated this property 5 out of 5

Lake louise

FrequentFlier790120 on May 09, 2024

A beautiful stay beautiful view rooms clean we got everything. Thank you for the hospitality was amazing.

TripAdvisor users rated this property 5 out of 5

You gotta stay here!!!

Wanita Q on May 07, 2024

We are very fortunate to have spent a decent amount of time in the area but never the opportunity at the Lake Louise Inn until just recently, when I had the pleasure of staying at the Inn with my daughter. And… Right from the the warm welcome of the reception staff, to the attentive service and delicious pizza & strawberry salad in the Timberwolf restaurant, to the savoury Americano cafe and the very best eggs Benedict breakfast served with a smile in the morning sun and gorgeous mountain backdrop Legends has to boast, to the friendly grounds keeping staff that were so diligently manicuring the beds with fresh effervescent cedar chips to finally, the meticulous efforts of housekeeping - these rooms are absolutely SPOTLESS (and extremely well appointed with comfy beds), it’s not hard to see that every facet of the larger team takes pride in their contribution to the resort and moreover, the guest experience - “the proof is in the pudding”! Kudos to the executive/management teams - in my experience, all these things usually trickle down from great leadership. The only disappointing part of my experience, is that I couldn’t stay longer. Well done everyone! Already looking forward to our return trip, Wanita Q

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