TripAdvisor Traveler Rating

My husband and I just got back from an amazing anniversary trip to Le Blanc Cancun, and I'm still buzzing! Seriously, the service was out of this world. Every single person we met, from the bartenders shaking up delicious cocktails to the rock band that performs in the upstairs lounge, to the super relaxing spa staff – everyone was incredible. And the food? Don't even get me started! It was phenomenal! But I especially wanted to shout out the beach crew – they went above and beyond to make our anniversary extra special. We actually met Cristian from the beach team on previous trips, which was already cool, but this time he totally blew us away. He remembered us from before, came over to say hi, and even knew it was our anniversary! That kind of attention to detail is amazing. We spent the whole trip hanging out on the beach, and the whole team – Jesus, Victor, Emmanuel, Rafael, Marcos, Juan, and Hernando – made us feel so welcome and pampered every single day. They really went the extra mile to make it a truly memorable celebration. We're already planning our return trip! Highly recommend Le Blanc Cancun for anyone looking for an unforgettable vacation.

My wife and I visited Le Blanc Cancun to celebrate our anniversary and I cannot stress the level of service at this resort. The entire staff from the bartenders to the people setting out the towels to the spa staff were all amazing. And the food! Wow!!! I wanted to give a special mention that the beach staff took it to another level to make us feel welcome, special and even loved. It started on our very first day when we were enjoying the hot tub and Cristian from the beach was working his section. (We met Cristian several trips before) but we were amazed that not only did he remember us, but he came out of his section to greet us, and knew we were there for our anniversary! Very impressive. We spent every day of our trip on the beach and the beach staff is incredible. Jesus, Victor, Emmanuel, Rafael, Marcos, Juan and Hernando, made us feel special every day. We can’t wait to return!

Just want to leave a quick shoutout to the people who made our visit to Le Blanc Cancun simple amazing... Cavo Lounge: Raul, Artemio & Edgar - never change, you make the lounge inviting and your attention to details are second to none. Butler (5th floor): Raul & Armando - you are the epitome of hospitality and seeing you every day was truly a pleasure - thank you for all you do. Banquet: Roger & Gerardo: wishing you both the best of life because you gave us the best of you... I felt lucky to have known you. Keep smiling and sharing your energy with the world - it is most needed. Love our stay... Wouldn't change a thing. Thank you.

My family met up at Le Blanc Cancun. First of all the staff at Le Blanc is amazing. They can’t do enough for you. Each floor has a day and night butler. We had David in the day and Billjoel at night. They were unbelievable! We fell in love with them and we will definitely go back because of the personal care they gave us. We have been to Le Blanc. Twice in Cabo and now once in Cancun. We love the company and the service.

My husband and I have been coming to Le Blanc Cancún for 4 years. We go every year for our anniversary and sometimes twice if we can get the time off work. We absolutely love this resort. It is so beautiful and comfortable. We usually go in April as the weather is around 80-85 degrees with beautiful blue skies. Since we go often the staff remember us every time we go back which makes us feel very welcome and special. We are not members here. They are always trying to get us to become members. When we check in we just firmly, but politely say we are not interested and they are respectful about it. We stayed on the 2nd floor this last trip and Antonio was our butler. He was so funny and really went out of his way to make sure we had everything we needed. Pool: the pools are great. We love the swim up bar option in both the Luna & Sol Pool. I appreciated that management have posted signs that people can’t reserve lounger chairs. We went in February and even at 8AM almost all the chairs were taken. It looks like hotel staff are cracking down on it so it’s more of a first-come, first-served basis. Lucinda is a pool concierge and she is the most amazing staff member. She works so hard and always has a smile on her face. Gilbert worked at the Sol pool during our stay and he always remembered our drinks and provided prompt and friendly service. Food/Restaurants: the food is great. My husband and I are from Seattle and we are big foodies. We are at the buffet every morning. At lunch, my favorite thing to get is the brisket tacos. We also love the pizza at Terraza. I would recommend if you order any kind of steak dish to ask for medium rare, otherwise it tends to be over cooked. The reservations are kind of annoying but I understand that they don’t want to overbook and provide mediocre service. Lobby Bar: Ivan and Renan are 2 bartenders that work either at the Lobby or Cavo bar. We’ve gotten to know them over the last couple years and we enjoy seeing them every time we go back. They are great at their jobs and always remember our drink orders. Entertainment: my husband and I are pretty chill so we love the calm and relaxing atmosphere. They do have volleyball/live music and some other pool activities at the resort. At night they also have a bar open until 2AM that hosts live bands and karaoke. Laura, Claudia and Addie do a fantastic job of hosting all the activities and making you laugh. Spa: we always get a massage during our stay and we really enjoy it. My husband also uses the hydrotherapy (complimentary) every morning. Rooms: we had a standard room to cut back on costs this last trip. I wasn’t a fan that the toilet was right next to the shower but it wasn’t a huge deal. Love that all the rooms are spacious, comfortable and have lots of storage. My advice: one you book your stay, your pre-check in butler will reach out to you about transportation and making reservations. I would highly recommend you make dinner reservations prior to arriving. Also download the app- it is extremely useful. It also allows you to plan your day out. Get to know the staff. They love their jobs and taking care of people. They are really fun and are happy to go out of their way to make sure you’re having the best time on your vacation. Even those in management really take the time to ask how everything is and if they can help you with anything. (Alejandra - restaurant manager, Jorge- bar manager).