TripAdvisor Traveler Rating

Incredible experience! The service was beyond all expectations. Miguel at the pool bar was my personal favorite! But Andre with the activities is a close second. The food, views, and atmosphere was also fabulous. Looking forward to future vacations here again.

Le Blanc is a great resort and has great amenities. I am a member their which provides nice discounts. Service is always great, food is great. However, i've noticed in the last few trips that maintenance / capital spend it not there for a 5 star resort. For example, when i arrived i found one dresser drawer broken, the toilet water tank didn't fill, the shower head stopped working, there was no cold water out of any faucet. The fridge also wasn't keeping a cool temperature. I also noticed paint peeling on side walls on the outside buildings, and the pool (which is very nice), had some brown stains on the bottom. Again, normal maintenance, capital spend would resolve these issues. Plus they run those ads for their new Moon Palace resort constantly... I would say stop running those ads starting spending some money on Le Blanc. It's great, but you can see things starting to crack.

This resort was absolutely phenomenal! Everything was spotless, the service was impeccable, and the attention to detail was second to none. If you’re a foodie, this is the resort for you—the dining exceeded all of our expectations. A special thank you to Rafa, one of the pool servers, who truly made our vacation unforgettable. He was always excited to see us, never let us go without a drink or snack, and consistently went above and beyond to make sure we were taken care of. We also can’t say enough wonderful things about our evening butler, Saul. He was incredibly warm, welcoming, and attentive throughout our stay. He made sure we had everything we needed, helped arrange a late checkout so we could enjoy the resort before our late flight, and truly made our vacation feel extra special. We left feeling completely relaxed and so well cared for. We would recommend Le Blanc to anyone looking for a luxurious, peaceful getaway with exceptional service.

My sister and I stayed at Le Blanc for five nights, and it was one of the most luxurious hotel experiences we've ever had. From the moment we arrived, the staff made us feel like royalty. The rooms were cleaned twice a day, including evening turndown service. Each night, they prepared the bed, placed slippers beside it, and left a thoughtful treat with a note. These little touches made the stay feel extra special. The hotel is conveniently located right next to a bus stop, making it easy to explore the town if you're feeling adventurous. The room was incredibly comfortable, the bed was amazing, and it was very quiet at night, so we slept well every evening. Considering the level of service and amenities, I definitely felt the price was worth it. During our stay, we booked the Chichén Itzá excursion through the hotel, and it was fantastic. Everything was well organized, and the entire experience exceeded our expectations. Our butler, Paulina, was also wonderful and made sure we had everything we needed. The level of service was almost unbelievable. I'm not used to being treated like royalty, so at times it actually felt like too much for me. By checkout, I insisted to my sister that I could carry my own luggage to the lobby—but the moment we opened the door, the bellman was already there. They truly stay one step ahead and seem to anticipate what you need before you even ask. If you're looking for a luxury resort where you'll be pampered from start to finish, I 100% recommend Le Blanc.

Beautiful rooms and beach, i’ve never forget this memorable times in Le blanc